Men's Suit Warehouse
228 Queen St, Melbourne VIC 3000, Australia · Australia
★ 4.8 on Google · 321 reviews · View on Google Maps
Manipulation score
CleanCompleted Nov 2, 2026 · 67 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
321 reviews examined
- Google rating
- 4.8★
- Not-flagged average
- 4.7★
- Flagged
- 21%
- Coverage
- 100%
All reviews shown by Google
254 examined reviews
67 of 321
321 of 321 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Nov 2, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers frequently praise this men's suiting store for its helpful, knowledgeable staff, efficient sizing, and reasonable prices. Many note positive experiences with last-minute purchases, wedding suit fittings, and on-site or fast alterations. However, a recurring minority cite serious issues with communication breakdowns, misplaced items, and disorganized orders.
+ Repeated strengths
Helpful and Knowledgeable Staff
Reviewers report that staff members provide excellent advice on styling, fit, and matching accessories.
2 supporting reviews
5★ · 2021-04-10
Good prices, full service from tie selection to suit tailoring. Frank served me, knowledgeable, personable, a solid eye for fashion and customer needs.
5★ · 2026-06-21
Mark and Isabel were extremely helpful when I came into the store today. Mark took his time to help me and was very professional when doing so. Both mark and Isabel provided me with great advice in relation to the products available. I wil...
Fast and Efficient Service
Many reviewers highlight quick in-store sizing, fast turnaround times, and efficient handling of rush jobs.
2 supporting reviews
5★ · 2026-05-01
Aaron was amazing I was expecting to spend a couple hours to get a suit sorted. I have such an ill-fitting body. I told him what I wanted and he found me a suit in 30 minutes flat, in and out. He's an amazing sales person the suit he picked...
5★ · 2026-07-14
Excellent service & communication when needing to exchange. 5 stars!
Good Value and Variety
Reviewers note a wide selection of sizes and styles at affordable price points.
2 supporting reviews
5★ · 2023-05-18
Went there on my last day of a work trip to melbourne, the staff was amazing, super friendly, and cheerfull. The collection of suits was superb, they have many styles, price ranges and most importantly for me all sizes ranging from very sma...
5★ · 2026-06-08
Best quality vs value on the market. Great service and online store easy to use. 4th suit purchased and all wear, wash and look great.
− Repeated complaints
Order Disorganization and Lost Items
Reviewers report instances of misplaced garments, missing orders, and unlabelled group suits.
3 supporting reviews
2★ · 2016-12-02
Tuesday my husband, daughter and myself went into buy a suit for a wedding The salesperson was very helpful. The trousers required altering. We were told that the trousers would be sent away that same afternoon for the altering. We told the...
1★ · 2017-01-24
Ordered and paid for 2 shirts 2 weeks ago, received a call that they arrived and went in to pick them up a couple days later. Upon arrival to the store I was told they "couldn't find them". Not sure how you can lose shirts in such simple an...
1★ · 2026-02-22
Spent approximately $4,000 on seven wedding suits here and it has been nothing short of a disaster from start to finish. This has been the most disorganised, incompetent retail experience I’ve ever had - and this is for a wedding with stri...
Communication Failures
Some reviewers experienced unreturned phone calls, lack of updates regarding order status, and online customer service delays.
2 supporting reviews
1★ · 2021-01-21
poor service and the old man who served us was not pleasant at all. it took a very long time to get our suits and on top of that, no one called to give me an update. I tried calling a lot of time to follow up if our suits have arrive but n...
1★ · 2021-12-08
Ordered two suits, was promised one within 2 days. Never showed up. Emailed them to find out what was happening, was promised a call back same day...3 days later, no call. Service was poor, no follow up and nonchalant staff when working ou...
Inconsistent In-Store Service
A few reviewers felt ignored by staff or encountered unhelpful interactions during busy periods.
3 supporting reviews
1★ · 2022-02-06
I felt bad I suggested my partner to come to this store to look at a suit. I came in to meet him and he was alone looking at suits I waited with him while he tried on different suit jackets for over 10 minutes. Not even one person In the st...
1★ · 2022-02-17
Went here today and was left alone for 15mins. No acknowledgement or service. They're busy serving a group of caucasians over an Asian. Never coming back missed out on some sales today 👍 PS check your CCTV and I called next day Angelo you...
1★ · 2026-02-01
My partner visited the Queen Street store today and left feeling disappointed and discouraged, even second-guessing his wedding suit due to the comments made by Tim. My partner initially asked to try a cummerbund and was told the store did...
Good for
- Wedding party suit coordination and fittings
- Last-minute formal wear and rush alterations
- Shoppers seeking budget-friendly suits and accessories
Avoid if
- You have strict timelines and cannot tolerate poor communication
- You require guaranteed prompt responses from online customer support
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q3 ’16 | 1 | 1 |
| Q4 ’16 | 1 | 0 |
| Q1 ’17 | 2 | 1 |
| Q2 ’17 | 0 | 0 |
| Q3 ’17 | 3 | 0 |
| Q4 ’17 | 3 | 0 |
| Q1 ’18 | 0 | 0 |
| Q2 ’18 | 1 | 0 |
| Q3 ’18 | 4 | 0 |
| Q4 ’18 | 4 | 0 |
| Q1 ’19 | 1 | 0 |
| Q2 ’19 | 2 | 0 |
| Q3 ’19 | 3 | 0 |
| Q4 ’19 | 3 | 1 |
| Q1 ’20 | 2 | 0 |
| Q2 ’20 | 0 | 0 |
| Q3 ’20 | 1 | 0 |
| Q4 ’20 | 0 | 0 |
| Q1 ’21 | 3 | 1 |
| Q2 ’21 | 3 | 0 |
| Q3 ’21 | 2 | 0 |
| Q4 ’21 | 3 | 0 |
| Q1 ’22 | 4 | 0 |
| Q2 ’22 | 5 | 0 |
| Q3 ’22 | 4 | 0 |
| Q4 ’22 | 16 | 1 |
| Q1 ’23 | 20 | 5 |
| Q2 ’23 | 13 | 3 |
| Q3 ’23 | 3 | 0 |
| Q4 ’23 | 12 | 1 |
| Q1 ’24 | 16 | 5 |
| Q2 ’24 | 2 | 0 |
| Q3 ’24 | 26 | 9 |
| Q4 ’24 | 17 | 4 |
| Q1 ’25 | 13 | 3 |
| Q2 ’25 | 3 | 0 |
| Q3 ’25 | 1 | 0 |
| Q4 ’25 | 3 | 0 |
| Q1 ’26 | 5 | 0 |
| Q2 ’26 | 57 | 18 |
| Q3 ’26 | 50 | 10 |
| Q4 ’26 | 9 | 4 |
Rating distribution
Evidence
- burst 5 five-star reviews on 2026-05-08 vs avg 0.3/day weight 1
- low activity account 63 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 67 flagged reviews.
jatinderbir singh
2 reviews
★★★★★
2026-05-08
Best fitting ever
Wayne Johnston
4 reviews
★★★★★
2026-05-08
Mark Bennett
6 reviews
★★★★★
2026-05-08
Great service and advice
Nathan Gay
23 reviews · Local Guide
★★★★★
2026-05-08
Isabelle was fantastic throughout the process from my initial fitting, getting the other groomsmen organised and keeping me informed of everything in between. The finished product (of the tuxedos) was excellent too. Highly recommended. Thanks very much Isabelle.
G CM
7 reviews
★★★★★
2026-05-08
A Webster
1 review
★★★★★
2016-08-21
Great fit, no fuss. We went on a Saturday and were served by Frank. He just has a quick look at the man, knows what will look and fit best and strikes the perfect balance between being friendly and giving you your own space to decide between a couple of excellent options. No wasting time. Great man-...
Nadira Aziz
1 review
★☆☆☆☆
2017-02-24
Called to enquire whether the store offer suits hire. The store person who picked up the call was very rude. Without answering my question, the guy just informed me that he was alone in the store right now and could not entertain my question. How unprofessional & upsetting it is!
Mitch Boulding
2 reviews
★★★★★
2021-01-02
Francisco Gandarillas
1 review
★★★★★
2022-11-01
After being disappointed with the service at Myer , Angelo and staff took wonderful care in fitting me with the perfect suit / shirt whole outfit . Will definitely be back thanks
Chris Tang
1 review
★★★★★
2023-02-05
Very friendly and Good service
Report generated Nov 2, 2026. Reviews change — you can request a fresh investigation.
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