Sheraton Grand Rio Hotel & Resort
Av. Niemeyer, 121 - Leblon, Rio de Janeiro - RJ, 22450-220, Brazil · Brazil
★ 4.7 on Google · 11,133 reviews · View on Google Maps
Manipulation score
CleanCompleted Sep 11, 2026 · 306 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.7★
- Not-flagged average
- 4.7★
- Flagged
- 31%
- Coverage
- 9%
All reviews shown by Google
694 examined reviews
306 of 1,000
1,000 of 11,133 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 11, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that the hotel offers stunning ocean views, direct beach access, and a pleasant pool area. However, multiple guests mention that the property is dated and in need of renovation.
+ Repeated strengths
Views and Beach Access
Reviewers frequently highlight the beautiful ocean views and convenient, nearly private beach access.
3 supporting reviews
5★ · 2025-07-20
A 5-star hotel, great service, excellent breakfast buffet, ocean-view rooms worth every penny, heated pool, almost private beach, very beautiful. The sea is incredible, beautiful, super cold water, strong waves. Restaurant options, reasonab...
5★ · 2025-09-06
Staying at Sheraton Grand Rio Hotel & Resort in Leblon felt like a peaceful retreat—even though you’re still in the city. The resort has direct beachfront access, so you can cross a private path straight to sand and sea—something unique for...
5★ · 2025-11-11
Hotel with a very convenient private beach in Rio, superb pool. Calm and pleasant, away from the crowds and noise of other beaches. Very good breakfast overlooking the sea.
Staff and Service
Many reviewers praise the staff for being attentive, friendly, and helpful throughout their stay.
2 supporting reviews
5★ · 2025-07-18
Great place, wonderful service... attentive staff, I recommend it.
5★ · 2026-08-25
The service is spectacular. The food and facilities are wonderful. The receptionist, Vanessa, is very charismatic, kind, and helpful.
Pool and Amenities
Guests regularly enjoy the large heated pools, jacuzzis, and overall resort amenities.
3 supporting reviews
5★ · 2025-07-20
A 5-star hotel, great service, excellent breakfast buffet, ocean-view rooms worth every penny, heated pool, almost private beach, very beautiful. The sea is incredible, beautiful, super cold water, strong waves. Restaurant options, reasonab...
5★ · 2025-09-06
Staying at Sheraton Grand Rio Hotel & Resort in Leblon felt like a peaceful retreat—even though you’re still in the city. The resort has direct beachfront access, so you can cross a private path straight to sand and sea—something unique for...
5★ · 2025-08-26
The place is excellent, I highly recommend it. The service is top-notch, thank you so much for the experience!
− Repeated complaints
Dated Rooms and Maintenance
Multiple reviewers state that the rooms are old, run-down, and in urgent need of renovation and better maintenance.
3 supporting reviews
2★ · 2025-07-21
Slow elevators, 2 out of 6 were out of service. Expensive hotel for such poor infrastructure. This was one example, but overall the hotel needs good maintenance.
1★ · 2025-10-25
This review will be long... Let's go, the Sharaton has all the potential to be a top hotel... BUT, let's take it one step at a time: 1- ROOM: I stayed on the 24th floor. A musty smell emanated from the carpet. The room: old, in need of re...
1★ · 2026-08-18
Really disappointing stay and nowhere near what I would expect from a 5-star Marriott. The room is extremely rundown and desperately needs renovating. The bathroom in particular is awful and feels very dated. The balcony door is also terri...
Noise and Soundproofing
Guests report issues with poor soundproofing, hearing exterior traffic, and noise from adjoining rooms.
3 supporting reviews
3★ · 2026-02-11
The hotel is aging and could use a good renovation. Small beach with direct access. Nice pools. Varied and good quality restaurants. Terrific soundproofing, very busy road, and a favela very close by (shooting during our stay).
1★ · 2026-05-20
I wouldn’t recommend staying here due to the rooms having the worst soundproofing we've experienced in a hotel of this status. We were unfortunate to be given a room with a connecting door to another room (closed). The guests in the adjoin...
5★ · 2026-07-19
On my only trip to Rio de Janeiro, I stayed at the Sheraton Grand Rio while visiting for a half marathon. Friends were staying at the considerably fancier Fasano, which I also had the chance to experience, but I genuinely loved my hotel. Se...
Check-in and Service Bottlenecks
Some reviewers complain about slow check-in processes, long wait times, and inflexible front desk staff.
1 supporting review
5★ · 2026-05-23
What a beautiful hotel, a real treat! It was my first time in Brazil, in Rio de Janeiro, and the service was excellent from the moment I arrived at the hotel reception. The staff was wonderful everywhere, especially at breakfast—their smile...
Good for
- Travelers seeking scenic ocean views and beach access
- Families looking for resort amenities like pools and kids' clubs
- Visitors attending conferences or events on-site
Avoid if
- You expect modern, freshly renovated 5-star hotel rooms
- You are sensitive to noise or poor soundproofing
- You prefer being within easy walking distance of central city attractions
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jul ’25 | 204 | 89 |
| Aug ’25 | 278 | 103 |
| Sep ’25 | 147 | 75 |
| Oct ’25 | 49 | 12 |
| Nov ’25 | 32 | 3 |
| Dec ’25 | 42 | 8 |
| Jan ’26 | 34 | 0 |
| Feb ’26 | 44 | 2 |
| Mar ’26 | 20 | 2 |
| Apr ’26 | 30 | 5 |
| May ’26 | 26 | 2 |
| Jun ’26 | 26 | 0 |
| Jul ’26 | 27 | 1 |
| Aug ’26 | 31 | 1 |
| Sep ’26 | 10 | 3 |
Rating distribution
Evidence
- low activity account 306 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 306 flagged reviews.
Pedro Mav
1 review
★★★★★
2025-07-16
Qlf Morena Morena
1 review
★★★★★
2025-07-16
Excellent
Luiz otavio silva Silva
1 review
★★★★★
2025-07-16
Loiva Mello
2 reviews
★★★★★
2025-07-16
top
Elison Teixeira
1 review
★★★★★
2025-07-16
Paulo Henrique
1 review
★★★★★
2025-07-16
Danilo Silva
1 review
★★★★★
2025-07-16
Excellent hotel, I recommend it.
Natalael Souza da Silva
1 review
★★★★★
2025-07-17
Artur Vale
1 review
★★★★★
2025-07-17
Comfort and safety only at the Sheraton Grande Rio Hotel and Resort.
Amanda Jesus
1 review
★★★★★
2025-07-17
A great place to spend a vacation.
Report generated Sep 11, 2026. Reviews change — you can request a fresh investigation.