Revdict.

Jeff's Auto Glass

15015 118 Ave NW, Edmonton, AB T5V 1H9, Canada · Canada

4.8 on Google · 471 reviews · View on Google Maps

Manipulation score

Clean

Completed Sep 10, 2026 · 40 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst
— an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account
— the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text
— the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

471 reviews examined

Google rating
4.8★

All reviews shown by Google

Not-flagged average
4.8★

431 examined reviews

Flagged
8%

40 of 471

Coverage
100%

471 of 471 Google reviews

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 10, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers frequently report that Jeff's Auto Glass provides fast, efficient auto glass replacements and repairs at very competitive prices. Customers regularly highlight the friendly and accommodating customer service, transparent quoting with no hidden fees, and quick turnaround times.

+ Repeated strengths

Competitive Pricing

Reviewers consistently state that prices are significantly lower than competitors, with quotes matching the final bill and no hidden fees.

3 supporting reviews

5★ · 2015-09-01

Jeff’s Auto Glass is the only place to get your windshield replaced in my opinion. Jeff’s has good prices, they do excellent work and I really appreciated that when it came time to pay the bill they did not tack on any extra fees onto the b...

5★ · 2016-05-21

I had my drivers side window and windshield done on my Impala at Jeffs. These guys do fantastic work and the prices are totally within reason. It boggles my mind how places like Speedy and Apple are still going at it cause these places quot...

5★ · 2019-03-18

I called for an estimate for a replacement windshield. Their price was the best but based on reviews for other glass shops I still expected to pay extra for shop fees or other extras. When I went to pay my bill I was pleasantly surprised...

Fast Service

Many customers report that services are completed very quickly, often within an hour or on the same day requested.

1 supporting review

5★ · 2014-08-05

Called a few places. this one booked me in the next day in a time that fit my schedule. Told me it would take an hour, it was done in 30min and cost $60 less than I was told on the phone. Would use this place again. Nice chairs and a big tv...

Friendly Staff

Reviewers frequently praise the welcoming, helpful, and personable attitude of the front desk staff and technicians.

2 supporting reviews

5★ · 2015-09-16

I brought my two children in, 2 years old and a infant, and the service towards them was incredible. One of the gentlemen let my daughter choose a movie and set out coloring books for her. The service towards me was excellent. Very friendly...

5★ · 2025-08-08

Amazing service all around best glass shop i have ever been to. Front was amazing young lady was very helpful. Greeted everyone when they walked in the door. The prices were very cheap for windshield and chip repair the service provided wa...

− Repeated complaints

Installation Issues and Leaks

A few reviewers report experiencing water leaks, misaligned parts, or post-installation issues shortly after service.

1 supporting review

1★ · 2025-09-30

Windshield not centered , marks on paint that won’t rub off.

Communication and Scheduling Gaps

Some customers mention unreturned quotes, delayed appointment responses, or poor communication regarding specific order issues.

3 supporting reviews

2★ · 2022-04-28

They never returned my request for quote.. went with another provider.

1★ · 2024-04-01

What rude employees 😒 My husband was just trying to get a windshield replaced and the employees would take hours to respond then once my husband said to cancel his appointment because they missed their appointment time, apparently they don...

2★ · 2026-08-18

Had a strange experience (attempting) to get my windshield replaced here. After arriving at the shop I was told that the windshield they ordered based on my VIN was not correct for my car. So the installer looked up other windshields and or...

Messy Workmanship

A few reviews note instances of shattered glass left behind inside the vehicle or debris on the dashboard and seats after the repair.

2 supporting reviews

5★ · 2019-11-26

I booked an appointment to have a used piece of glass installed on my Subie hatch. My car was in Friday at 15:30 and was ready by 16:45. All the broken bits cleaned up mostly-there's always something left behind. The service and price were...

2★ · 2024-02-26

We had taken our vehicle in last week under named initials E.R, requesting a new windshield that's identical to the previous one, upon pick up not only was the windshield different with a blue tint on the top that was not requested, but gl...

Good for

  • Budget-friendly windshield replacements
  • Same-day or quick turnaround repairs
  • Drivers seeking transparent quotes without hidden shop fees

Avoid if

  • You require mobile service at your location
  • You have strict expectations for spotless interior clean-up following glass breakage
Summarized from 371 text reviews not flagged by Revdict · 2014-08-05 to 2026-09-04 · Summaries can miss context; open the supporting reviews before deciding.

Review anatomy

Reviews per quarter

Reviews per quarter, total and flagged
QuarterReviewsFlagged
Q3 ’1410
Q4 ’1400
Q1 ’1500
Q2 ’1520
Q3 ’1530
Q4 ’1510
Q1 ’1631
Q2 ’1652
Q3 ’1630
Q4 ’1620
Q1 ’1750
Q2 ’1730
Q3 ’1741
Q4 ’1791
Q1 ’1860
Q2 ’1830
Q3 ’1840
Q4 ’1820
Q1 ’1940
Q2 ’1950
Q3 ’19100
Q4 ’19183
Q1 ’20131
Q2 ’20112
Q3 ’2080
Q4 ’20120
Q1 ’21194
Q2 ’21100
Q3 ’21141
Q4 ’21110
Q1 ’22100
Q2 ’22200
Q3 ’22182
Q4 ’22212
Q1 ’23124
Q2 ’23160
Q3 ’23121
Q4 ’23122
Q1 ’24141
Q2 ’24183
Q3 ’24110
Q4 ’24173
Q1 ’25101
Q2 ’25150
Q3 ’25141
Q4 ’25161
Q1 ’2691
Q2 ’26190
Q3 ’26162

Rating distribution

5★
4★
3★
2★
1★

Evidence

  • low activity account 40 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 40 flagged reviews.

Catherine Nowak profile photo

Catherine Nowak

1 review

★★★★★

2016-03-03

low activity account suspicion 48
David Bruner profile photo

David Bruner

1 review

★★★★★

2016-05-11

I took my van in to get the windshield replaced. They were able to get me in with a day's notice and dealt directly with my insurance provider. The service was amazing and incredibly friendly, they offered me a ride back to work, and the windshield was replaced in about an hour. I will definitely...
low activity account suspicion 48
Rick Zajonz profile photo

Rick Zajonz

2 reviews

★★★★★

2016-06-07

Great service and fast!
low activity account suspicion 48
James Nawata profile photo

James Nawata

2 reviews

★★★★★

2017-08-11

Fantastic customer service and work. Highly recommended!
low activity account suspicion 48
Kaspars Zauls profile photo

Kaspars Zauls

2 reviews

★★★★★

2017-10-18

Awesome,amazing and unbelievable! Called at 10am because was going to Edmonton (I live 4h north). The price was so good, that I even didn't shop around to loose my time. At 2pm got an appointment, arrived at 1:50pm, the windshield was replaced in 15min.!!!!! Was ready to drive away at 2:15! Incredib...
low activity account suspicion 48
Desiree Parenteau profile photo

Desiree Parenteau

2 reviews

★★★★★

2019-11-02

Best glass place by far
low activity account suspicion 48
Eli Diachuk profile photo

Eli Diachuk

2 reviews

★★★★★

2019-11-10

Very good excellent
low activity account suspicion 48
Mustafa Hoobi profile photo

Mustafa Hoobi

1 review

★★★★★

2019-12-09

low activity account suspicion 48
David Millham profile photo

David Millham

1 review

★★★★★

2020-01-08

Fantastic!! Just had my windshield changed. The people there are great and did exactly what they said they were going to do. On time and a good price too. Great place to go.
low activity account suspicion 48
Gerald Mitsuing profile photo

Gerald Mitsuing

1 review

★★★★★

2020-05-11

low activity account suspicion 48

Report generated Sep 10, 2026. Reviews change — you can request a fresh investigation.

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