UniglassPlus/Ziebart - Edmonton West
12012 149 St, Edmonton, AB T5V 1B8, Canada · Canada
★ 4.9 on Google · 349 reviews · View on Google Maps
Manipulation score
CleanCompleted Sep 10, 2026 · 56 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
349 reviews examined
- Google rating
- 4.9★
- Not-flagged average
- 4.9★
- Flagged
- 16%
- Coverage
- 100%
All reviews shown by Google
293 examined reviews
56 of 349
349 of 349 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 10, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report consistently positive experiences when bringing their vehicles to this auto service shop for glass replacement, window tinting, rust proofing, and detailing. Customers frequently praise the helpful and professional staff, particularly noting clear explanations and competitive pricing compared to dealerships. A small number of reviewers, however, experienced issues regarding protective prep work and warranty labor policies.
+ Repeated strengths
Customer Service and Communication
Reviewers report that the staff, specifically Dean, are friendly, knowledgeable, accommodating, and provide detailed explanations of services.
1 supporting review
5★ · 2025-09-23
Dean was very knowledgeable and fair he was honest and recommended what works and also fair and told me when a product would NOT be ideal for more needs. He never tried to up sell anything I didn't need, was very straight forward. He was a...
Quality Glass and Repair Work
Customers note fast and efficient windshield replacements, glass repairs, and thorough cleaning of broken glass.
2 supporting reviews
5★ · 2020-01-22
I am very impressed with the professionalism of this company! Will recommend it to anyone needing vehicle glass replacement. I had my vehicle front passenger window vandalized today. Called UniglassPlus/Ziebart and spoke with Dean. Not on...
5★ · 2025-08-11
Been going here for years to get my Ziebart undercoating maintained. Always treated courteously and never pressured by upsell tactics. Highly recommended.
Pricing and Value
Multiple reviewers mention that services such as undercoating, detailing, and glass work are reasonably priced and cost significantly less than dealership quotes.
2 supporting reviews
4★ · 2019-02-21
Great service provided by very patient staff to answer all of our questions. Overall cost were less than half of the dealer amount for the same services for our new vehicle. No doubt I would go back once again.
5★ · 2021-11-23
Dean was friendly, knowledgeable, engaged, flexible and responsive. He helped to answer the technical questions we had about the product offerings and provided industry comparisons. A professional and pleasure to work with. And probably 50%...
− Repeated complaints
Overspray and Vehicle Protection
A reviewer reported that the shop took shortcuts during undercoating by failing to mask or cover the vehicle properly, resulting in overspray on paint, windows, and wheels.
1 supporting review
2★ · 2024-11-06
Unfortunately, this shop takes shortcuts and does not cover or mask your vehicle when spraying undercoating and rustproofing! Your vehicle (paint, wheels, windows, brakes, exhaust tips etc) get covered in overspray. They wash your vehicle w...
Warranty Labor Charges
A customer stated that after a windshield replacement failed within a month, the shop refused to install a replacement glass without charging for labor again and withheld paperwork.
1 supporting review
1★ · 2026-08-12
I paid my deductible for a windshield replacement here through insurance, and the job failed after just one month when the glass cracked from either a severe installation defect or a flawed part. While the glass manufacturer actually steppe...
Undercoating Longevity and Drying
Some customers noted issues with undercoating performance or receiving vehicles back with wet product that required extra drying time.
2 supporting reviews
4★ · 2026-03-28
Amazing Service and Communications. Dean was a consummate professional and able to answer questions and in this case convince me the undercoating was beneficial for the application I have as I was asking about other types of undercoating fo...
5★ · 2026-06-18
Dean is so nice look forward to seeing him each year. He also explains what was done and you know he has taken time to look at your car when he mentions my new scratches on the runner panel.hahaha
Good for
- Windshield replacements and chip repairs
- Undercoating and rust protection
- Vehicle detailing and window tinting
Avoid if
- You require immediate dry times for undercoating in winter weather
- You want guaranteed free labor on warranty part re-installations
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q2 ’15 | 1 | 0 |
| Q3 ’15 | 0 | 0 |
| Q4 ’15 | 0 | 0 |
| Q1 ’16 | 0 | 0 |
| Q2 ’16 | 0 | 0 |
| Q3 ’16 | 0 | 0 |
| Q4 ’16 | 0 | 0 |
| Q1 ’17 | 0 | 0 |
| Q2 ’17 | 0 | 0 |
| Q3 ’17 | 1 | 0 |
| Q4 ’17 | 0 | 0 |
| Q1 ’18 | 1 | 0 |
| Q2 ’18 | 1 | 0 |
| Q3 ’18 | 1 | 0 |
| Q4 ’18 | 3 | 0 |
| Q1 ’19 | 3 | 0 |
| Q2 ’19 | 0 | 0 |
| Q3 ’19 | 3 | 0 |
| Q4 ’19 | 1 | 0 |
| Q1 ’20 | 2 | 0 |
| Q2 ’20 | 0 | 0 |
| Q3 ’20 | 4 | 0 |
| Q4 ’20 | 4 | 0 |
| Q1 ’21 | 0 | 0 |
| Q2 ’21 | 5 | 0 |
| Q3 ’21 | 12 | 2 |
| Q4 ’21 | 12 | 2 |
| Q1 ’22 | 7 | 1 |
| Q2 ’22 | 10 | 1 |
| Q3 ’22 | 1 | 0 |
| Q4 ’22 | 10 | 2 |
| Q1 ’23 | 6 | 1 |
| Q2 ’23 | 4 | 0 |
| Q3 ’23 | 9 | 2 |
| Q4 ’23 | 12 | 3 |
| Q1 ’24 | 9 | 0 |
| Q2 ’24 | 17 | 2 |
| Q3 ’24 | 19 | 4 |
| Q4 ’24 | 21 | 6 |
| Q1 ’25 | 12 | 4 |
| Q2 ’25 | 28 | 6 |
| Q3 ’25 | 31 | 3 |
| Q4 ’25 | 32 | 7 |
| Q1 ’26 | 17 | 0 |
| Q2 ’26 | 33 | 7 |
| Q3 ’26 | 17 | 3 |
Rating distribution
Evidence
- low activity account 56 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 56 flagged reviews.
Jordan Kalchuk
1 review
★★★★★
2021-07-29
I called them and got exactly what i was looking for within a minute or two, they had my car into the shop instantly and within hours it was all done and ready for pickup. Staff was excellent and very nice, highly recommend!
M W
1 review
★★★★★
2021-10-01
This business was absolutely fantastic! The service was excellent efficient cost effective and the quality of the job was perfection! The Customer Service Gentleman was very friendly approachable knowledgeable and was just great all around. I highly recommend this place and I will definit...
Sara Hegholz
2 reviews
★★★★★
2021-12-09
Keith Laird
2 reviews
★★★★★
2022-02-02
Had two new cars have paint protection applied
Jared Reeves
1 review
★★★★★
2022-05-17
Have came these guys multiple times with different vehicles and have got outstanding work every time. Whatever my truck needs I’ll always bring it to these guys. Good guys, good price, good quality
Antonio Balbas
1 review
★★★★★
2022-10-07
Fully satisfied on the work done..
Joan Gross
1 review
★☆☆☆☆
2022-11-30
Vehicle taken in brand new DIRECTLY from dealership for rust proofing and underbody coating. Despite yearly follow ups, rust protection was not reapplied until year five once rust had appeared in door and hatch seams. Upon inspection in year six, paint is now bubbling and under body coating has o...
Thurber Dawn
2 reviews
★★★★★
2023-02-24
Great service
Manny Lila
2 reviews
★★★★★
2023-07-29
Thank you Dean you made the whole experience of doing business with you so pleasant especially taking time to answer all my concerns. Thank you.
Tankia Wynn
2 reviews
★★★★★
2023-08-24
Report generated Sep 10, 2026. Reviews change — you can request a fresh investigation.
More investigations in Canada
Jeff's Auto Glass
10Edmonton · Canada
Clean
City Wide Mortgage Services
39Vancouver · Canada
Clean
Zaheed Valli-Hasham Mortgage Broker
38Vancouver · Canada
Clean
Clinique Dentaire du Boulevard
32Montréal · Canada
Clean
Foodéo
54Victoriaville · Canada
Suspicious
Santé Salt Cave & Healing Spa
47Vaughan · Canada
Suspicious