FINWIWO AG | Freude an Finanzen
Oberstrasse 153, 9000 St. Gallen, Switzerland · Switzerland
★ 4.9 on Google · 574 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Sep 20, 2026 · 217 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
574 reviews examined
- Google rating
- 4.9★
- Not-flagged average
- 4.8★
- Flagged
- 38%
- Coverage
- 100%
All reviews shown by Google
357 examined reviews
217 of 574
574 of 574 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 20, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that the company provides financial, tax return, and insurance advisory services. Many customers highlight professional, friendly consultations that help them optimize taxes and savings, though some note negative experiences with communication, pushy sales tactics, and errors.
+ Repeated strengths
Tax Return Preparation & Savings
Reviewers report that advisors handle tax returns efficiently and help clients discover potential financial savings.
3 supporting reviews
5★ · 2021-06-10
Thank you so much for the professional services. I had my tax return prepared and my insurance policies reviewed by Finwiwo. The friendly employee gave me excellent advice and even discovered potential savings! Thank you, Finwiwo, I'll glad...
5★ · 2025-08-06
Great experience! A big thank you to Alex Bento. The consultation was excellent – unhurried, very informative, and top-notch in terms of expertise. We were able to correct some mistakes from previous years. I can absolutely recommend th...
5★ · 2025-11-01
I received excellent advice from Caesar Zollinger! I had him complete my tax return and also received a free consultation about my insurance policies and how I could optimize them. Friendly and professional!
Competent & Friendly Advisors
Reviewers report that the consultants take their time, explain complex topics clearly, and maintain a friendly demeanor.
2 supporting reviews
5★ · 2026-05-27
Highly professional and competent advice. Mr. Perrone from Finwiwo AG takes his time, addresses all questions individually, and always offers transparent solutions. I feel I am in excellent hands and can absolutely recommend him.
5★ · 2026-07-25
I am completely satisfied with the advice I received from FINWIWO. The team is highly professional, takes the time to address individual needs, and explains even complex financial and insurance topics in a way that is easy to understand. I...
− Repeated complaints
Aggressive Upselling
Reviewers report instances of advisors pushing unwanted insurance products and focusing heavily on commissions rather than requested services.
3 supporting reviews
1★ · 2024-01-22
As a customer advisor, you're heavily focused on the customer's needs and only sell products that are a perfect fit. Interestingly, these are always exclusively products from ZB, which just happens to pay out by far the highest commissions....
1★ · 2026-04-23
We simply wanted to have our tax return prepared and scheduled an initial consultation via video call. During the call, however, they repeatedly tried to push us towards other financial products and a "comparison," even though we clearly st...
1★ · 2026-05-10
Absolutely not recommended. Unfortunately, the customer isn't the priority here; it's the advisor's commission that matters. My sister was pressured into buying unnecessary insurance solutions (AXA) that are significantly worse and more exp...
Poor Communication & Errors
Reviewers report difficulties with unresponsive customer service, missed appointments, and errors on paperwork.
3 supporting reviews
1★ · 2022-05-31
An absolute disaster! Incapable of filling out a tax return. Even after revision, it's still not correct. Pages are jumbled together haphazardly, with no order or system in filing them. Documents are missing. The copy is incomplete.
1★ · 2026-02-19
"Unfortunately, the customer service is inadequate." Communication at FINWIWO is a disaster. They hang up on you on the phone and don't keep their promises to call back. Even written inquiries via WhatsApp are ignored. I have rarely experi...
5★ · 2026-03-12
I had a very positive experience with Finwiwo AG. The consultation was clear, transparent, and pleasant from the very beginning. They took the time to explain everything clearly, and I received helpful tips on how to protect and further g...
Good for
- Preparing annual tax returns
- Comparing health insurance and coverage options
- Pillar 3a retirement planning
Avoid if
- You dislike being pitched additional insurance products during tax consultations
- You require guaranteed prompt follow-up communication and flawless administrative execution
Recent pattern — Newer reviews continue to reflect a split between highly satisfied clients praising specific individual advisors and dissatisfied customers reporting aggressive sales tactics, unresponsiveness, and poor tax document preparation.
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q1 ’21 | 2 | 0 |
| Q2 ’21 | 4 | 0 |
| Q3 ’21 | 3 | 2 |
| Q4 ’21 | 7 | 0 |
| Q1 ’22 | 24 | 5 |
| Q2 ’22 | 28 | 11 |
| Q3 ’22 | 11 | 6 |
| Q4 ’22 | 13 | 3 |
| Q1 ’23 | 10 | 3 |
| Q2 ’23 | 48 | 14 |
| Q3 ’23 | 33 | 20 |
| Q4 ’23 | 71 | 29 |
| Q1 ’24 | 18 | 2 |
| Q2 ’24 | 34 | 7 |
| Q3 ’24 | 16 | 4 |
| Q4 ’24 | 7 | 4 |
| Q1 ’25 | 48 | 18 |
| Q2 ’25 | 34 | 14 |
| Q3 ’25 | 36 | 19 |
| Q4 ’25 | 54 | 30 |
| Q1 ’26 | 17 | 4 |
| Q2 ’26 | 33 | 12 |
| Q3 ’26 | 23 | 10 |
Rating distribution
Evidence
-
burst
5 occurrences — worst: 6 five-star reviews on 2025-07-21 vs avg 0.1/day
weight 1
Show all 5
- 5 five-star reviews on 2023-09-13 vs avg 0.4/day
- 5 five-star reviews on 2023-12-05 vs avg 1.0/day
- 6 five-star reviews on 2025-07-21 vs avg 0.1/day
- 6 five-star reviews on 2025-12-18 vs avg 0.7/day
- 5 five-star reviews on 2026-04-27 vs avg 0.1/day
- low activity account 202 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 217 flagged reviews.
Jasmin
1 review
★★★★★
2023-09-13
Claudia Zürcher provided me with expert and comprehensive advice. She is a very friendly and approachable person. I felt well taken care of. Highly recommended!
Andri Caviezel
2 reviews
★★★★★
2023-09-13
Excellent and personalized advice. I would recommend it to everyone!
Carmen Richiusa
2 reviews
★★★★★
2023-09-13
I am consistently very satisfied with Marco Fässler's consultations. His conversations are clear, professional, and relaxed. I have already taken out two insurance policies through him and will be taking out more as needed. Highly recommended.
Daniele Schettini
2 reviews
★★★★★
2023-09-13
Super Team
José Fet
1 review
★★★★★
2023-09-13
Claudia Zürcher is a very nice consultant who advised us quickly and professionally. We are very grateful and will gladly contact her again if needed. We recommend the services of FINWIWO AG.
Karolina Pribylova
1 review
★★★★★
2023-12-05
Daniel
2 reviews
★★★★★
2023-12-05
Rebeka was quite friendly, kind, and honest. She helped me a lot and, as a result, I understood better what I needed.
Sven Vögeli
1 review
★★★★★
2025-07-21
I had a consultation with Pascal Peterer. My taxes were handled quickly, and he was able to provide me with valuable optimization suggestions. I can definitely recommend him.
Linda Lu
2 reviews
★★★★★
2025-12-18
Highly competent and honest advice. Everything was explained clearly, without pressure or sales tactics. I feel extremely well taken care of – a clear recommendation! Many thanks to Mentor Bytyci.
dri dni
1 review
★★★★★
2025-12-18
Excellent advice from start to finish! Friendly, reliable, and highly competent. We wholeheartedly recommend Mentor Bytyqi. Alfred and Dorentina Nreca
Report generated Sep 20, 2026. Reviews change — you can request a fresh investigation.