CENTRO DE MANTENIMIENTO AUTOMOTRIZ
Cra. 14b #15A-77, Tunja, Boyacá, Colombia · Colombia
★ 4.5 on Google · 109 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Aug 24, 2026 · 61 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
109 reviews examined
- Google rating
- 4.5★
- Not-flagged average
- 4.4★
- Flagged
- 56%
- Coverage
- 100%
All reviews shown by Google
48 examined reviews
61 of 109
109 of 109 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 24, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report a mix of experiences with this automotive repair service, with many highlighting fast, friendly, and fairly priced assistance for vehicle issues. However, a recurring segment of reviewers raises serious complaints regarding delayed parts, communication runarounds, and unreturned advance payments or damaged parts.
+ Repeated strengths
Quick and helpful problem resolution
Reviewers report prompt roadside assistance, efficient diagnostics, and fast turnaround times for getting cars running again.
2 supporting reviews
5★ · 2024-12-23
Mr. Sebastian Pinzón, the mechanic, gave us an accurate diagnosis. He fixed our vehicle in record time at a great price. I truly don't understand how some unscrupulous people try to damage the reputation of honest folks. Our experience was...
5★ · 2025-07-20
Juan was wonderful! He arrived very quickly when our car broke down in the middle of the road, helped us diagnose the problem, and stayed with us to make sure we were safe.
Fair pricing
Multiple reviewers mention that service costs and parts are offered at fair and normal price ranges.
2 supporting reviews
5★ · 2024-12-24
24-hour service, very honest and reliable, and offers fair prices. Excellent service. Thank you, Sebastian 🙏
5★ · 2025-10-03
Excellent service. Everything was resolved and within the normal price range for original parts.
Friendly customer service
Staff members are frequently described as kind, attentive, and willing to guide customers over the phone or in person.
3 supporting reviews
5★ · 2024-11-06
Excellent service, they are very professional and great people, they helped us a lot
5★ · 2025-08-31
Excellent, even though I only made the call to ask about a spare part, the person who answered was super friendly and guided me over the phone.
4★ · 2026-01-11
From the very first call before taking the car to his workshop, Mr. Sebastián was very kind and explained over the phone how to troubleshoot the problem. When we couldn't resolve it that way, he offered us a tow truck service to take the ca...
− Repeated complaints
Advance payment and refund issues
Reviewers report paying in advance for parts or services that were not delivered, followed by difficulties and delays in getting refunds.
3 supporting reviews
2★ · 2025-03-28
They made us go several times, even though we were over half an hour away, to have a faulty part of our vehicle replaced. The manager guaranteed he would get the part, but he didn't, and he kept giving us the runaround, saying yes, just be...
1★ · 2026-04-24
Terrible place. They stole over 600,000 pesos from me. They supposedly would fix several things on my car, made me deposit the money, and then stole it. I don't recommend them; it's disrespectful and a breach of trust.
1★ · 2026-06-04
Don't be fooled, this shop will scam you. I left my car there for several months, and after many excuses, the mechanic, Juan, stopped responding. He stole my money, pretended to have repaired the engine, but all he did was polish it to cove...
Delays and poor communication
Some reviewers experienced prolonged waiting times for replacement parts, numerous excuses, and unresponsiveness from staff.
3 supporting reviews
2★ · 2025-03-28
They made us go several times, even though we were over half an hour away, to have a faulty part of our vehicle replaced. The manager guaranteed he would get the part, but he didn't, and he kept giving us the runaround, saying yes, just be...
1★ · 2025-03-29
It's surprising that a workshop like this has such a low rating. It took almost two weeks to get a part that was paid for in advance, and every time they came, they wasted our time with excuses. In the end, I had to ask for a refund, and it...
1★ · 2026-06-04
Don't be fooled, this shop will scam you. I left my car there for several months, and after many excuses, the mechanic, Juan, stopped responding. He stole my money, pretended to have repaired the engine, but all he did was polish it to cove...
Withholding parts
A reviewer noted that the shop refused to return a damaged vehicle part needed as a sample.
1 supporting review
2★ · 2025-03-28
They made us go several times, even though we were over half an hour away, to have a faulty part of our vehicle replaced. The manager guaranteed he would get the part, but he didn't, and he kept giving us the runaround, saying yes, just be...
Good for
- Quick roadside assistance and emergency diagnostics
- Routine vehicle inspections and minor repairs
- Phone consultations for troubleshooting car issues
Avoid if
- You need to pay upfront for ordered replacement parts
- You require guaranteed turnaround times for specialized parts
- You are uncomfortable with potential communication gaps during repairs
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jan ’24 | 3 | 2 |
| Feb ’24 | 0 | 0 |
| Mar ’24 | 1 | 0 |
| Apr ’24 | 8 | 6 |
| May ’24 | 0 | 0 |
| Jun ’24 | 1 | 0 |
| Jul ’24 | 3 | 2 |
| Aug ’24 | 1 | 1 |
| Sep ’24 | 0 | 0 |
| Oct ’24 | 4 | 1 |
| Nov ’24 | 15 | 6 |
| Dec ’24 | 7 | 4 |
| Jan ’25 | 1 | 0 |
| Feb ’25 | 1 | 0 |
| Mar ’25 | 4 | 1 |
| Apr ’25 | 9 | 6 |
| May ’25 | 8 | 5 |
| Jun ’25 | 6 | 5 |
| Jul ’25 | 2 | 0 |
| Aug ’25 | 3 | 2 |
| Sep ’25 | 2 | 1 |
| Oct ’25 | 11 | 7 |
| Nov ’25 | 2 | 2 |
| Dec ’25 | 6 | 4 |
| Jan ’26 | 4 | 3 |
| Feb ’26 | 3 | 2 |
| Mar ’26 | 0 | 0 |
| Apr ’26 | 1 | 0 |
| May ’26 | 0 | 0 |
| Jun ’26 | 2 | 1 |
| Jul ’26 | 0 | 0 |
| Aug ’26 | 1 | 0 |
Rating distribution
Evidence
- low activity account 61 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 61 flagged reviews.
Pedro Fabian Caro Gutierrez
1 review
★★★★★
2024-01-03
Excellent service, impeccable quality
Armando Castro
1 review
★★★★★
2024-04-11
franklin yesid niño soler
1 review
★★★★★
2024-04-17
nicol rojas avella
1 review
★★★★★
2024-07-23
Excellent service, great work and attention. Highly recommended.
Andrea Sanabria
1 review
★★★★★
2024-07-23
Excellent and efficient service.
Orley Vidal
1 review
★★★★★
2024-08-23
Excellent service and a good mechanic
ALLISON ASTROS CADENA
1 review
★★★★★
2024-10-14
The service is excellent and high quality, highly recommended 1000/10
Yeimi Preciado
2 reviews
★★★★★
2024-11-09
Excellent service. Honest, responsible, and punctual.
Eliécer Nova Ruiz
2 reviews
★★★★★
2024-11-24
Excellent service
Hollman Saavedra
1 review
★★★★★
2024-11-26
Report generated Aug 24, 2026. Reviews change — you can request a fresh investigation.