Kebab Haus
Hauptstraße 173, 69117 Heidelberg-Altstadt, Germany · Germany
★ 4.7 on Google · 398 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 25, 2026 · 61 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
403 reviews examined
- Google rating
- 4.7★
- Not-flagged average
- 4.7★
- Flagged
- 15%
- Coverage
- 100%
All reviews shown by Google
342 examined reviews
61 of 403
403 of 398 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 25, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this establishment in Heidelberg's city center serves delicious and fresh Turkish dishes, particularly highlighting their homemade bread and quality meat options. While many guests praise the friendly service and generous portions, some note issues with pricing and occasional inconsistencies in portion sizes or ingredients.
+ Repeated strengths
Freshly baked bread
Reviewers frequently praise the flatbread and yufka dough, noting they are made fresh on-site.
1 supporting review
5★ · 2026-04-11
A true institution in Heidelberg's old town. Consistently good for years, always friendly and with fair prices – what more could you want?
Quality meat and flavor
Reviewers report that the doner kebab features flavorful, well-seasoned meat instead of standard minced options.
2 supporting reviews
5★ · 2025-07-27
They make real döner from beef, not minced meat. I liked it. They shouldn't raise the price; the current price is normal (10 Euros per phyllo pastry).
5★ · 2026-04-07
Absolutely one of the best kebab shops anywhere! This kebab house in Heidelberg's Old Town isn't just a classic, it's actually the first kebab shop in Heidelberg – and you can tell immediately from the experience and quality. The owner is...
Friendly staff
Reviewers often highlight the welcoming, polite, and attentive nature of the team and owners.
2 supporting reviews
5★ · 2025-11-16
The best place I have ever had. They understand the people it’s not just a food place. They also care about you. Thank you for everything. I really appreciate your service. Especially to Serhat, Battal and Azad
5★ · 2026-04-05
The best kebab restaurant in Heidelberg, especially suitable for families; healthy, clean, and excellent service. My family was happy thanks to you, Mr. Veli. 🫶🏻🙏🏻
− Repeated complaints
Higher prices
Some reviewers feel that recent price increases make certain items too expensive for the value offered.
2 supporting reviews
4★ · 2026-04-25
The food was delicious, but also too expensive. €15 for a doner kebab plate and a drink is a bit much. The doner kebab itself was very tasty. The meat was okay. There wasn't quite enough sauce or salad. We had to get the plate ourselves fro...
1★ · 2025-10-25
A complete disappointment every single time. Way too expensive and incredibly bad doner kebab. €9.50 for soggy bread with gristly meat, two unappetizing piles of onions, and a sloppy (fake) sauce on top?! At first, you bite into a pool of...
Inconsistent portions
A few reviewers report receiving smaller portions with limited meat, toppings, or sauce on occasion.
1 supporting review
4★ · 2025-11-19
It doesn't taste bad, but there's not much meat in the doner kebab. The service is really bad. I didn't want to give it 3 stars, but it's definitely not 4 stars.
Limited or dated seating
Reviewers mention that the indoor seating area is small, dated, or uninviting compared to the outdoor options.
1 supporting review
5★ · 2026-07-16
Great food. Quick service. Some room for sitting, but not a lot.
Good for
- Freshly made Turkish flatbread and wraps
- Halal dining options in the city center
- Late-night food after visiting bars or clubs
Avoid if
- You are looking for a cheap, budget-friendly quick bite
- You prefer spacious, modern indoor restaurant decor
- You want guaranteed consistency in portion sizes
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q4 ’15 | 1 | 0 |
| Q1 ’16 | 0 | 0 |
| Q2 ’16 | 2 | 1 |
| Q3 ’16 | 4 | 0 |
| Q4 ’16 | 2 | 0 |
| Q1 ’17 | 5 | 1 |
| Q2 ’17 | 6 | 0 |
| Q3 ’17 | 4 | 1 |
| Q4 ’17 | 8 | 0 |
| Q1 ’18 | 11 | 3 |
| Q2 ’18 | 5 | 1 |
| Q3 ’18 | 4 | 0 |
| Q4 ’18 | 5 | 1 |
| Q1 ’19 | 4 | 0 |
| Q2 ’19 | 9 | 2 |
| Q3 ’19 | 14 | 4 |
| Q4 ’19 | 22 | 3 |
| Q1 ’20 | 14 | 1 |
| Q2 ’20 | 7 | 1 |
| Q3 ’20 | 6 | 1 |
| Q4 ’20 | 6 | 2 |
| Q1 ’21 | 5 | 1 |
| Q2 ’21 | 1 | 0 |
| Q3 ’21 | 1 | 0 |
| Q4 ’21 | 0 | 0 |
| Q1 ’22 | 1 | 0 |
| Q2 ’22 | 0 | 0 |
| Q3 ’22 | 0 | 0 |
| Q4 ’22 | 0 | 0 |
| Q1 ’23 | 0 | 0 |
| Q2 ’23 | 1 | 0 |
| Q3 ’23 | 22 | 2 |
| Q4 ’23 | 13 | 0 |
| Q1 ’24 | 15 | 2 |
| Q2 ’24 | 15 | 0 |
| Q3 ’24 | 26 | 8 |
| Q4 ’24 | 19 | 5 |
| Q1 ’25 | 15 | 2 |
| Q2 ’25 | 15 | 1 |
| Q3 ’25 | 33 | 3 |
| Q4 ’25 | 27 | 3 |
| Q1 ’26 | 19 | 6 |
| Q2 ’26 | 28 | 3 |
| Q3 ’26 | 8 | 3 |
Rating distribution
Evidence
- low activity account 59 reviews flagged weight 0.8
- duplicate text 2 reviews flagged weight 0.9
Flagged reviews
Exhibit — 2 reviews, near-identical wording
Reviews are deleted without reason. The food is mediocre at best.
- The Rooftop - Lounge & Bar ★ 2026-07-24 suspicion 90
- IT-Service und Beratung Philip Kazmeier ★ 2026-07-24 suspicion 90
Showing the 10 most suspicious of 59 remaining flagged reviews.
Tundjay Beyhanov
1 review
★★★★★
2016-04-15
Best doner kebabs in Heidelberg
Viviane Pinheiro
1 review
★★★★★
2018-01-05
Super friendly staff, tastes very good
Tuncay Beyhanoglu
1 review
★★★★★
2018-01-12
Best doner kebab in Heidelberg
PK pathan
1 review
★★★★★
2018-03-21
Son Goku
2 reviews
★★★★★
2018-04-25
The service was excellent and very fast, the food is also very tasty and reasonably priced, I am completely satisfied.
René Ventura
1 review
★★★★★
2018-10-02
Daniel
2 reviews
★★★★★
2019-06-19
Herbert Finkler
1 review
★★★★★
2019-07-12
Алена Хитрая
1 review
★★★★★
2019-07-30
Giuliana Bianchi
1 review
★★★★★
2019-12-25
Report generated Jul 25, 2026. Reviews change — you can request a fresh investigation.
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