Auto Zentrale Bergheim in Troisdorf / KFZ-Meisterbetrieb
Glockenstraße 90, 53844 Troisdorf-Bergheim, Germany · Germany
★ 4.6 on Google · 240 reviews · View on Google Maps
Manipulation score
CleanCompleted Sep 5, 2026 · 40 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
240 reviews examined
- Google rating
- 4.6★
- Not-flagged average
- 4.6★
- Flagged
- 17%
- Coverage
- 100%
All reviews shown by Google
200 examined reviews
40 of 240
240 of 240 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 5, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this facility operates as both a professional repair shop and a self-service rental garage with car lifts. Many highlight friendly customer service, helpful staff assistance, and reasonable pricing. However, a few reviewers report billing discrepancies, unexpected cost increases, or negative interactions.
+ Repeated strengths
Helpful and Friendly Staff
Reviewers frequently praise the owner and mechanics for being welcoming, approachable, and willing to provide advice or hands-on help.
2 supporting reviews
5★ · 2016-09-12
We have nothing negative to say about the garage. We've already bought two cars from them. We were very satisfied with the advice and customer service. The repairs were carried out quickly, reliably, and at reasonable prices. We highly reco...
5★ · 2017-04-10
I was there today and needed a lift for two hours to replace a bumper on a Ford Mondeo. I checked beforehand to see if one was available. The phone contact was very friendly, and the guys there were also very helpful, as I'm not a professio...
Clean and Well-Equipped Workshop
Reviewers note that the facility is clean, spacious, and well-stocked with tools and adjustable lifts suitable for various vehicles.
2 supporting reviews
5★ · 2016-12-09
Great self-service garage. Friendly owner. The staff gives helpful tips and is always ready to lend a hand if you're stuck. The garage is clean and you can rent everything you need. The car lifts are in excellent condition! I highly recomme...
5★ · 2021-04-07
Clean, tidy, and everything you need in terms of tools is there, even tools specifically for one type of vehicle. Prices are fair.
Fair Pricing and Quick Service
Many customers report fast turnaround times on repairs and affordable rates compared to traditional dealerships.
3 supporting reviews
5★ · 2016-09-22
Hi, We've been taking our two vehicles to Auto-Zentrale Bergheim for service for over a year now. We have nothing but good things to say about both the price and the quality of the work. If we had had the work done at a dealership, we woul...
5★ · 2017-10-11
I've been there several times, for example for tire changes and oil changes. The owner and staff are very friendly and helpful :) and the prices are great! They have all sorts of tools and are always happy to help! I'll definitely be back.
5★ · 2026-01-01
Competent and hardworking. I brought my car here because it was making strange noises when steering. The front axle repair and new brakes were completed within 24 hours, including wheel alignment. The damage was shown and explained to me...
− Repeated complaints
Unexpected or High Charges
Some reviewers complain about high costs for specific small services, extra charges for additional tools, or bills that ended up higher than expected.
2 supporting reviews
3★ · 2019-09-23
Good as a shop but a little more expensive than others in the area. The tools you rent are not complete so you have to rent extra tools and this increases the cost. For 1 hour and a quarter, I paid 24.50 euros
2★ · 2026-04-29
It's true that you get help quickly. But regarding the prices: If I get my car inspected (TÜV), the standard price is €164 everywhere, then the use of the lift is included, and they charge an extra €15 for 10 minutes. And as for the low p...
Rude Management or Staff
A few reviewers report encountering rude behavior or dismissive attitudes from staff when raising concerns or language barriers.
1 supporting review
1★ · 2026-01-25
I can't recommend it because the mechanic – or whatever you want to call him – is short and doesn't speak English. I couldn't speak German, so he was very annoyed. He was rude.
Good for
- DIY car repairs using rental lifts and tools
- Quick routine maintenance like oil and tire changes
- Drivers looking for affordable workshop access with guidance
Avoid if
- You require complex diagnostic repairs without language barriers
- You want strict predictability regarding extra tool and small part costs
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q3 ’16 | 5 | 2 |
| Q4 ’16 | 3 | 1 |
| Q1 ’17 | 3 | 0 |
| Q2 ’17 | 10 | 4 |
| Q3 ’17 | 9 | 1 |
| Q4 ’17 | 13 | 4 |
| Q1 ’18 | 10 | 5 |
| Q2 ’18 | 8 | 2 |
| Q3 ’18 | 10 | 3 |
| Q4 ’18 | 5 | 1 |
| Q1 ’19 | 6 | 0 |
| Q2 ’19 | 7 | 0 |
| Q3 ’19 | 12 | 3 |
| Q4 ’19 | 9 | 1 |
| Q1 ’20 | 6 | 0 |
| Q2 ’20 | 2 | 0 |
| Q3 ’20 | 5 | 0 |
| Q4 ’20 | 14 | 2 |
| Q1 ’21 | 10 | 0 |
| Q2 ’21 | 6 | 0 |
| Q3 ’21 | 2 | 0 |
| Q4 ’21 | 4 | 0 |
| Q1 ’22 | 6 | 0 |
| Q2 ’22 | 6 | 0 |
| Q3 ’22 | 7 | 0 |
| Q4 ’22 | 6 | 0 |
| Q1 ’23 | 1 | 0 |
| Q2 ’23 | 9 | 1 |
| Q3 ’23 | 2 | 0 |
| Q4 ’23 | 3 | 0 |
| Q1 ’24 | 5 | 1 |
| Q2 ’24 | 6 | 1 |
| Q3 ’24 | 1 | 0 |
| Q4 ’24 | 5 | 2 |
| Q1 ’25 | 4 | 1 |
| Q2 ’25 | 2 | 2 |
| Q3 ’25 | 2 | 1 |
| Q4 ’25 | 6 | 1 |
| Q1 ’26 | 4 | 0 |
| Q2 ’26 | 3 | 1 |
| Q3 ’26 | 3 | 0 |
Rating distribution
Evidence
- low activity account 40 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 40 flagged reviews.
Rolf Kautenberger
1 review
★★★★★
2016-09-07
I and many others have had consistently positive experiences with the garage! The critics should take a good look at themselves and ask why they don't go to VW or similar companies. Or is the supposed competition behind it? There are still people who live by the motto "it can't cost anything, but it...
Werner Bonn
1 review
★★★★★
2016-09-30
Excellent workshop, competent staff. Very friendly and helpful.
Rene luigi iba luigi
1 review
★★★★★
2016-12-16
Perfect - fair - transparent cost estimate and adhered to down to the "last euro", as was the promised appointment - the business owner is personally committed to customer satisfaction - the next inspection will definitely be done here again.
Ralph Riesop
1 review
★★★★★
2017-04-10
Since there are several self-service garages in my area, I can highly recommend this one! It's by far the cleanest and tidiest garage. The owner is always approachable, friendly, and helpful. The mechanic is a competent professional, and the employees are dedicated. I enjoy going there because t...
Florian Hunthe
2 reviews
★★★★★
2017-04-23
Here, the customer truly is king. The price-performance ratio is excellent. The staff are very friendly, as is the owner. It's a car repair shop where you feel completely at ease. The prices are absolutely fair.
Kollegah Insta-Livestories
1 review
★★★★★
2017-05-29
We've been there several times to have our Audi repaired. - Very friendly staff - Good prices - Fast service I can highly recommend this garage and always enjoy going there :)
R
2 reviews
★★★★★
2017-09-21
A fantastic self-service garage with very friendly and helpful staff and their owner. They help wherever they can, and the prices are fair. Appointments are also easy to get during the week. I highly recommend them, as I had the exhaust manifold and exhaust system replaced on my Corsa there, and t...
Dogan Sener
2 reviews
★★★★★
2017-10-19
Excellent value for money! First-class advice and service! Highly recommended.
Ralf Schiefke
1 review
★★★★★
2017-11-21
I was there for the first time today. The workshop was clean, the staff very friendly and helpful, and the prices were absolutely fair. Highly recommended. Thanks for the great service.
Leon Salz
1 review
★★★★★
2017-12-27
Everything was perfect, the boss is very nice and the employees are helpful people, I'd gladly come again.
Report generated Sep 5, 2026. Reviews change — you can request a fresh investigation.
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