Revdict.

Caramel

Αδελιανός Κάμπος 741 00, Greece · Greece

4.8 on Google · 649 reviews · View on Google Maps

Manipulation score

Clean

Completed Aug 21, 2026 · 74 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst
— an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account
— the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text
— the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

649 reviews examined

Google rating
4.8★

All reviews shown by Google

Not-flagged average
4.8★

575 examined reviews

Flagged
11%

74 of 649

Coverage
100%

649 of 649 Google reviews

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 21, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers report that Caramel Grecotel offers a peaceful, boutique resort experience with lush grounds and a stunning pool area. Guests frequently praise the exceptional, personalized service and the high-quality dining options available throughout their stay.

+ Repeated strengths

Exceptional Service

Reviewers consistently highlight the welcoming, attentive, and proactive staff who go above and beyond to make guests feel special.

3 supporting reviews

5★ · 2017-06-21

Couldn't have been more welcoming. Upgraded to beachfront villa. Impeccable. Beach and pool perfect. Excellent breakfast. All in all a beautiful hotel.

5★ · 2025-06-23

I just love it ❤️ it’s our second summer home ☀️

5★ · 2025-06-27

An outstanding experience from beginning to end! At Caramel, you are not treated like a customer being waited on by hotel staff — you are treated like a guest being warmly hosted. The attention to detail, kindness, and hospitality of all t...

Delicious Dining

Guests rave about the extensive and high-quality breakfast buffets as well as the delicious à la carte and dinner options.

2 supporting reviews

5★ · 2018-09-02

Luxury boutique Hotel, they have only 69 rooms. The pool is very beautiful, have a look at the pictures below. The breakfast buffet is huge and the food excellent. You can order special coffees à la carte for free. The rooms are spacious an...

5★ · 2025-07-18

My name is Irina Ermoolenko, and I work at the Pantheon tour operator in the private client department. Today I'd like to share my impressions of the Grecotel Caramel 5* hotel. Location The hotel is located in the Rethymno region (9-10 km...

Pool and Grounds

The property features beautifully maintained, lush green grounds and a large, visually striking saltwater pool.

3 supporting reviews

5★ · 2016-07-19

Very beautiful and relaxing place. The staff of the hotel is very nice and helpful. They bring you lots of little touches. The swimming pool is wonderful, lighted with different colors. And finally the restaurant is delicious with many choi...

5★ · 2025-06-28

This hotel is literally one of the best hotels that I’ve ever stayed in! Service was amazing! The food was so delicious 😋 the rooms are spacious and clean! I’d definitely come again!

5★ · 2025-12-13

Highly recommended if you're a family looking for a more refined experience than a mainstream hotel and value quality over quantity. We had a fantastic, very spacious room/suite spread over two floors with a huge rooftop terrace and a whirl...

− Repeated complaints

Rocky Beach Entry

Reviewers frequently mention that the beach and sea entry are rocky and stony, making water shoes necessary.

3 supporting reviews

4★ · 2017-08-13

The beach is right next to the hotel, but it is rocky and after about 10 meters a cliff starts running across the entire beach, which is quite steep and a bit dangerous. There was an occasional smell of air conditioning around the hotel. Th...

3★ · 2021-07-15

I spent a week there in the middle of the Corona pandemic. Despite certain restrictions due to Corona, I have to say the hotel is first-class, the staff is incredibly motivated and friendly, and the food is superb. BUT the beach is more l...

5★ · 2025-08-18

We had a wonderful family stay at Caramel! The food was excellent, the rooms and the whole resort were very clean, and the service was outstanding. Real boutique calm resort. Would like to say thanks to Mr. Oggy for a beautiful complements...

Room Maintenance and Wear

Some guests note that certain rooms feel dated, show signs of wear, or suffer from minor maintenance issues.

2 supporting reviews

2★ · 2022-07-30

Unfortunately what I had hoped would be a relaxing 3 night stay turned into an unpleasant, stressful 1 night stay. As a Marriott Bonvoy Titanium Elite member and Hilton Honors Diamond member, I rarely stay outside of properties in each of t...

5★ · 2024-08-22

We can only confirm the previous reviews. All the hotel staff are incredibly friendly, polite, and accommodating. Families with young children (like us) receive a very warm welcome. There was so much on offer for our children; we've never e...

Noise and Privacy

A few reviewers report issues with thin walls, hallway noise, or a lack of privacy on ground-level terraces.

1 supporting review

4★ · 2024-09-06

The reason for giving one less star is that you can easily hear all the noises from the main building corridors in your room. All other services are excellent.

Good for

  • Families with young children looking for dedicated childcare and a kids' club
  • Couples seeking a romantic and relaxing boutique resort experience
  • Travelers prioritizing top-tier hospitality and fine dining

Avoid if

  • You require a smooth, sandy beach entry for swimming without water shoes
  • You are sensitive to noise from neighboring rooms or hallways
  • You prefer large-scale, modern resort complexes over cozy boutique properties
Summarized from 320 text reviews not flagged by Revdict · 2015-08-17 to 2026-08-21 · Summaries can miss context; open the supporting reviews before deciding.

Review anatomy

Reviews per quarter

Reviews per quarter, total and flagged
QuarterReviewsFlagged
Q4 ’1411
Q1 ’1500
Q2 ’1511
Q3 ’1510
Q4 ’1500
Q1 ’1610
Q2 ’1610
Q3 ’1662
Q4 ’1630
Q1 ’1731
Q2 ’17101
Q3 ’17192
Q4 ’17171
Q1 ’18100
Q2 ’18153
Q3 ’18326
Q4 ’18214
Q1 ’1930
Q2 ’19335
Q3 ’19357
Q4 ’19211
Q1 ’2030
Q2 ’2000
Q3 ’2030
Q4 ’2000
Q1 ’2100
Q2 ’2150
Q3 ’21302
Q4 ’21100
Q1 ’2210
Q2 ’22323
Q3 ’22242
Q4 ’22172
Q1 ’2320
Q2 ’23315
Q3 ’23346
Q4 ’23292
Q1 ’2410
Q2 ’24374
Q3 ’24342
Q4 ’24100
Q1 ’2540
Q2 ’25201
Q3 ’25405
Q4 ’25120
Q1 ’2600
Q2 ’26182
Q3 ’26193

Rating distribution

5★
4★
3★
2★
1★

Evidence

  • low activity account 74 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 74 flagged reviews.

Алексей Баданин profile photo

Алексей Баданин

1 review

★★★★★

2014-10-03

Cool!
low activity account suspicion 48
Анатолий Слепцов profile photo

Анатолий Слепцов

1 review

★★★★★

2015-06-24

Very cool
low activity account suspicion 48
William Doerries profile photo

William Doerries

1 review

★☆☆☆☆

2017-05-20

A group of four of us traveled from New Orleans, Louisiana to Greece with plans to visit Mykonos, Santorini, and Crete. Due to the strikes during our trip during May 18, 2017 we were unable to make it to our final destination of Crete and had to make last minute changes to our itinerary. We reached...
low activity account suspicion 48
Мария П profile photo

Мария П

1 review

★★★★★

2017-08-27

low activity account suspicion 48
Dimitris Koulias profile photo

Dimitris Koulias

2 reviews

★★★★★

2017-09-23

low activity account suspicion 48
Τασος Αθανασιαδης profile photo

Τασος Αθανασιαδης

2 reviews

★★★★★

2018-04-09

Perfect
low activity account suspicion 48
Natalia Perevozchikova profile photo

Natalia Perevozchikova

1 review

★★★★★

2018-06-28

low activity account suspicion 48
Людмила Ковтун profile photo

Людмила Ковтун

2 reviews

★★★★★

2018-07-01

low activity account suspicion 48
Κώστας Παλασσης profile photo

Κώστας Παλασσης

1 review

★★★★★

2018-07-06

low activity account suspicion 48
Elias Diamantis profile photo

Elias Diamantis

2 reviews

★★★★★

2018-07-24

low activity account suspicion 48

Report generated Aug 21, 2026. Reviews change — you can request a fresh investigation.

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