Caramel
Αδελιανός Κάμπος 741 00, Greece · Greece
★ 4.8 on Google · 649 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 21, 2026 · 74 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
649 reviews examined
- Google rating
- 4.8★
- Not-flagged average
- 4.8★
- Flagged
- 11%
- Coverage
- 100%
All reviews shown by Google
575 examined reviews
74 of 649
649 of 649 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 21, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that Caramel Grecotel offers a peaceful, boutique resort experience with lush grounds and a stunning pool area. Guests frequently praise the exceptional, personalized service and the high-quality dining options available throughout their stay.
+ Repeated strengths
Exceptional Service
Reviewers consistently highlight the welcoming, attentive, and proactive staff who go above and beyond to make guests feel special.
3 supporting reviews
5★ · 2017-06-21
Couldn't have been more welcoming. Upgraded to beachfront villa. Impeccable. Beach and pool perfect. Excellent breakfast. All in all a beautiful hotel.
5★ · 2025-06-23
I just love it ❤️ it’s our second summer home ☀️
5★ · 2025-06-27
An outstanding experience from beginning to end! At Caramel, you are not treated like a customer being waited on by hotel staff — you are treated like a guest being warmly hosted. The attention to detail, kindness, and hospitality of all t...
Delicious Dining
Guests rave about the extensive and high-quality breakfast buffets as well as the delicious à la carte and dinner options.
2 supporting reviews
5★ · 2018-09-02
Luxury boutique Hotel, they have only 69 rooms. The pool is very beautiful, have a look at the pictures below. The breakfast buffet is huge and the food excellent. You can order special coffees à la carte for free. The rooms are spacious an...
5★ · 2025-07-18
My name is Irina Ermoolenko, and I work at the Pantheon tour operator in the private client department. Today I'd like to share my impressions of the Grecotel Caramel 5* hotel. Location The hotel is located in the Rethymno region (9-10 km...
Pool and Grounds
The property features beautifully maintained, lush green grounds and a large, visually striking saltwater pool.
3 supporting reviews
5★ · 2016-07-19
Very beautiful and relaxing place. The staff of the hotel is very nice and helpful. They bring you lots of little touches. The swimming pool is wonderful, lighted with different colors. And finally the restaurant is delicious with many choi...
5★ · 2025-06-28
This hotel is literally one of the best hotels that I’ve ever stayed in! Service was amazing! The food was so delicious 😋 the rooms are spacious and clean! I’d definitely come again!
5★ · 2025-12-13
Highly recommended if you're a family looking for a more refined experience than a mainstream hotel and value quality over quantity. We had a fantastic, very spacious room/suite spread over two floors with a huge rooftop terrace and a whirl...
− Repeated complaints
Rocky Beach Entry
Reviewers frequently mention that the beach and sea entry are rocky and stony, making water shoes necessary.
3 supporting reviews
4★ · 2017-08-13
The beach is right next to the hotel, but it is rocky and after about 10 meters a cliff starts running across the entire beach, which is quite steep and a bit dangerous. There was an occasional smell of air conditioning around the hotel. Th...
3★ · 2021-07-15
I spent a week there in the middle of the Corona pandemic. Despite certain restrictions due to Corona, I have to say the hotel is first-class, the staff is incredibly motivated and friendly, and the food is superb. BUT the beach is more l...
5★ · 2025-08-18
We had a wonderful family stay at Caramel! The food was excellent, the rooms and the whole resort were very clean, and the service was outstanding. Real boutique calm resort. Would like to say thanks to Mr. Oggy for a beautiful complements...
Room Maintenance and Wear
Some guests note that certain rooms feel dated, show signs of wear, or suffer from minor maintenance issues.
2 supporting reviews
2★ · 2022-07-30
Unfortunately what I had hoped would be a relaxing 3 night stay turned into an unpleasant, stressful 1 night stay. As a Marriott Bonvoy Titanium Elite member and Hilton Honors Diamond member, I rarely stay outside of properties in each of t...
5★ · 2024-08-22
We can only confirm the previous reviews. All the hotel staff are incredibly friendly, polite, and accommodating. Families with young children (like us) receive a very warm welcome. There was so much on offer for our children; we've never e...
Noise and Privacy
A few reviewers report issues with thin walls, hallway noise, or a lack of privacy on ground-level terraces.
1 supporting review
4★ · 2024-09-06
The reason for giving one less star is that you can easily hear all the noises from the main building corridors in your room. All other services are excellent.
Good for
- Families with young children looking for dedicated childcare and a kids' club
- Couples seeking a romantic and relaxing boutique resort experience
- Travelers prioritizing top-tier hospitality and fine dining
Avoid if
- You require a smooth, sandy beach entry for swimming without water shoes
- You are sensitive to noise from neighboring rooms or hallways
- You prefer large-scale, modern resort complexes over cozy boutique properties
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q4 ’14 | 1 | 1 |
| Q1 ’15 | 0 | 0 |
| Q2 ’15 | 1 | 1 |
| Q3 ’15 | 1 | 0 |
| Q4 ’15 | 0 | 0 |
| Q1 ’16 | 1 | 0 |
| Q2 ’16 | 1 | 0 |
| Q3 ’16 | 6 | 2 |
| Q4 ’16 | 3 | 0 |
| Q1 ’17 | 3 | 1 |
| Q2 ’17 | 10 | 1 |
| Q3 ’17 | 19 | 2 |
| Q4 ’17 | 17 | 1 |
| Q1 ’18 | 10 | 0 |
| Q2 ’18 | 15 | 3 |
| Q3 ’18 | 32 | 6 |
| Q4 ’18 | 21 | 4 |
| Q1 ’19 | 3 | 0 |
| Q2 ’19 | 33 | 5 |
| Q3 ’19 | 35 | 7 |
| Q4 ’19 | 21 | 1 |
| Q1 ’20 | 3 | 0 |
| Q2 ’20 | 0 | 0 |
| Q3 ’20 | 3 | 0 |
| Q4 ’20 | 0 | 0 |
| Q1 ’21 | 0 | 0 |
| Q2 ’21 | 5 | 0 |
| Q3 ’21 | 30 | 2 |
| Q4 ’21 | 10 | 0 |
| Q1 ’22 | 1 | 0 |
| Q2 ’22 | 32 | 3 |
| Q3 ’22 | 24 | 2 |
| Q4 ’22 | 17 | 2 |
| Q1 ’23 | 2 | 0 |
| Q2 ’23 | 31 | 5 |
| Q3 ’23 | 34 | 6 |
| Q4 ’23 | 29 | 2 |
| Q1 ’24 | 1 | 0 |
| Q2 ’24 | 37 | 4 |
| Q3 ’24 | 34 | 2 |
| Q4 ’24 | 10 | 0 |
| Q1 ’25 | 4 | 0 |
| Q2 ’25 | 20 | 1 |
| Q3 ’25 | 40 | 5 |
| Q4 ’25 | 12 | 0 |
| Q1 ’26 | 0 | 0 |
| Q2 ’26 | 18 | 2 |
| Q3 ’26 | 19 | 3 |
Rating distribution
Evidence
- low activity account 74 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 74 flagged reviews.
Алексей Баданин
1 review
★★★★★
2014-10-03
Cool!
Анатолий Слепцов
1 review
★★★★★
2015-06-24
Very cool
William Doerries
1 review
★☆☆☆☆
2017-05-20
A group of four of us traveled from New Orleans, Louisiana to Greece with plans to visit Mykonos, Santorini, and Crete. Due to the strikes during our trip during May 18, 2017 we were unable to make it to our final destination of Crete and had to make last minute changes to our itinerary. We reached...
Мария П
1 review
★★★★★
2017-08-27
Dimitris Koulias
2 reviews
★★★★★
2017-09-23
Τασος Αθανασιαδης
2 reviews
★★★★★
2018-04-09
Perfect
Natalia Perevozchikova
1 review
★★★★★
2018-06-28
Людмила Ковтун
2 reviews
★★★★★
2018-07-01
Κώστας Παλασσης
1 review
★★★★★
2018-07-06
Elias Diamantis
2 reviews
★★★★★
2018-07-24
Report generated Aug 21, 2026. Reviews change — you can request a fresh investigation.