OPTIK PILLOT'e
ITC Depok _ Lantai dasar Blok, Jl. Margonda No.56 B 136 - 137, Depok, Kec. Pancoran Mas, Kota Depok, Jawa Barat 16431, Indonesia · Indonesia
★ 4.9 on Google · 70 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Nov 4, 2026 · 24 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
70 reviews examined
- Google rating
- 4.9★
- Not-flagged average
- 4.9★
- Flagged
- 34%
- Coverage
- 100%
All reviews shown by Google
46 examined reviews
24 of 70
70 of 70 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Nov 4, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this optician provides quick, affordable service specifically accommodating BPJS healthcare claims. The staff is consistently described as friendly and helpful, though the storefront is located in a somewhat hidden corner.
+ Repeated strengths
BPJS Support
Reviewers report smooth processing of BPJS claims with options that can require zero out-of-pocket costs.
3 supporting reviews
4★ · 2016-01-19
Accepts BPJS, and the price is relatively cheaper than other opticians that accept BPJS at ITC.
5★ · 2017-10-10
I've claimed BPJS glasses here twice.
5★ · 2019-04-26
BPJS Kesehatan (Indonesian Social Security Agency) is available. Class 3 is covered by 150,000 Rupiah, Class 2 by 200,000 Rupiah, and Class 1 by 300,000 Rupiah. If you want a frame that doesn't suit your taste, you can choose Class 2 and...
Fast Service
Reviewers report that glasses are produced very quickly, often within 15 to 30 minutes.
2 supporting reviews
5★ · 2019-04-26
BPJS Kesehatan (Indonesian Social Security Agency) is available. Class 3 is covered by 150,000 Rupiah, Class 2 by 200,000 Rupiah, and Class 1 by 300,000 Rupiah. If you want a frame that doesn't suit your taste, you can choose Class 2 and...
5★ · 2019-07-20
We accept BPJS prescriptions. The place is in a corner, but it's nice. It's a great choice for BPJS users. The service is friendly and fast. It only takes 5 minutes to get your prescription. Thank you.
Friendly Staff
Reviewers report patient, helpful, and friendly customer service from the staff.
3 supporting reviews
5★ · 2017-07-24
The service is friendly, the frame selection is quite extensive, the location is a bit in the corner, but the prices are cheaper than other opticians that accept BPJS at ITC.
5★ · 2022-03-20
Even though I'm using BPJS, I received excellent service, and the man was very friendly. The frame selection is more extensive and up-to-date than the two BPJS stores in the ITC area. Highly recommended.
5★ · 2022-04-03
Before buying glasses, I first looked for reviews of several opticians recommended by BPJS Kesehatan. And then I found Optik Pillot'e. The staff was friendly, and it turns out this optician has been working with BPJS Kesehatan for quite som...
− Repeated complaints
Hard to Find Location
Reviewers report that the shop is located in a back corner and can be a bit difficult to locate initially.
3 supporting reviews
5★ · 2017-07-24
The service is friendly, the frame selection is quite extensive, the location is a bit in the corner, but the prices are cheaper than other opticians that accept BPJS at ITC.
5★ · 2020-01-06
The service was very friendly. It was a bit difficult to find when I arrived, but I was very pleased with the excellent service. They also had a pretty wide selection of frames. Thank you, sir :)
5★ · 2023-04-03
Previous reviews weren't lying. It was indeed very good. The process was fast, and it accepted BPJS. I was very happy to find this Pilot'e optician. However, it was difficult to find because it's located in a back corner. Those who found it...
Good for
- Using BPJS health insurance for prescription eyewear
- Quick turnaround times for ready-made glasses
- Budget-conscious shoppers looking for affordable frames
Avoid if
- You prefer an easy-to-find storefront in a prominent location
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q1 ’16 | 1 | 0 |
| Q2 ’16 | 0 | 0 |
| Q3 ’16 | 0 | 0 |
| Q4 ’16 | 0 | 0 |
| Q1 ’17 | 0 | 0 |
| Q2 ’17 | 0 | 0 |
| Q3 ’17 | 1 | 0 |
| Q4 ’17 | 1 | 0 |
| Q1 ’18 | 0 | 0 |
| Q2 ’18 | 0 | 0 |
| Q3 ’18 | 1 | 0 |
| Q4 ’18 | 0 | 0 |
| Q1 ’19 | 1 | 0 |
| Q2 ’19 | 1 | 0 |
| Q3 ’19 | 1 | 0 |
| Q4 ’19 | 1 | 0 |
| Q1 ’20 | 3 | 0 |
| Q2 ’20 | 0 | 0 |
| Q3 ’20 | 1 | 1 |
| Q4 ’20 | 0 | 0 |
| Q1 ’21 | 1 | 0 |
| Q2 ’21 | 2 | 0 |
| Q3 ’21 | 1 | 0 |
| Q4 ’21 | 2 | 0 |
| Q1 ’22 | 3 | 0 |
| Q2 ’22 | 3 | 0 |
| Q3 ’22 | 2 | 0 |
| Q4 ’22 | 1 | 0 |
| Q1 ’23 | 6 | 0 |
| Q2 ’23 | 3 | 0 |
| Q3 ’23 | 1 | 0 |
| Q4 ’23 | 0 | 0 |
| Q1 ’24 | 3 | 1 |
| Q2 ’24 | 6 | 6 |
| Q3 ’24 | 2 | 2 |
| Q4 ’24 | 0 | 0 |
| Q1 ’25 | 1 | 1 |
| Q2 ’25 | 3 | 1 |
| Q3 ’25 | 3 | 0 |
| Q4 ’25 | 10 | 9 |
| Q1 ’26 | 0 | 0 |
| Q2 ’26 | 0 | 0 |
| Q3 ’26 | 3 | 2 |
| Q4 ’26 | 2 | 1 |
Rating distribution
Evidence
- burst 6 five-star reviews on 2024-06-16 vs avg 0.0/day; 8 five-star reviews on 2025-11-04 vs avg 0.0/day weight 1
- low activity account 13 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 24 flagged reviews.
Muhamad Lutfi
1 review
★★★★★
2024-06-16
The shop is clean, the service is friendly, Mas Rio is the best
Septiandwi Putra
1 review
★★★★★
2025-11-04
Tiwina Sari
1 review
★★★★★
2025-11-04
Enjoyed shopping at Pilot Optik, thank you, sis. 🙏
Restu Wahyuningsih
4 reviews
★★★★★
2024-06-16
The service is good, friendly, and you can use BPJS as well. The employees are humble, and we wish you continued success at OPTIK PILLOT'e.
Ebsan99
7 reviews · Local Guide
★★★★★
2024-06-16
Fast and friendly service
Zafran Aditya
9 reviews · Local Guide
★★★★★
2024-06-16
The service is very good, friendly & fast and you can order at home, basically the service is really good 👍👍👍👍
Budianto Setiawan
37 reviews · Local Guide
★★★★★
2024-06-16
Recommended
Ahmad Fauzi
8 reviews · Local Guide
★★★★★
2024-06-16
Excellent and friendly service, even though I'm using BPJS. The staff are very communicative and educational. Thank you and continued success, OPTIK PILOT. Close to the entrance, just straight ahead from the motorbike parking area below.
Hilmanaja Aja
11 reviews
★★★★★
2025-11-04
The optics are great. Complete and affordable. The service is very friendly. You won't regret coming to Optik Pilott. Hopefully, it will become even more popular and successful. Amen.
Kang Dusif
4 reviews
★★★★★
2025-11-04
The service is friendly, complete and the prices are affordable.
Report generated Nov 4, 2026. Reviews change — you can request a fresh investigation.
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