The Shops at Santa Anita
Shopping mall · 400 S Baldwin Ave, Arcadia, CA 91007, United States · United States
★ 4.5 on Google · 16,020 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 17, 2026 · 71 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.5★
- Not-flagged average
- 4.6★
- Flagged
- 7%
- Coverage
- 6%
All reviews shown by Google
929 examined reviews
71 of 1,000
1,000 of 16,020 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 17, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that The Shops at Santa Anita is a large, vibrant, and generally clean shopping mall offering a wide variety of retail stores, dining options, and entertainment venues like movie theaters and arcades. While many visitors praise its lively atmosphere and extensive selection, recurring issues include challenging parking during peak times and concerns about crowded or unclean food court and restroom areas.
+ Repeated strengths
Wide variety of stores and dining
Reviewers frequently highlight the large selection of shops, department stores, and diverse food options, including an extensive food court and Asian specialty items.
3 supporting reviews
4★ · 2025-01-05
Has a decent amount of shops, ample parking and good size food court with nice options. Place has a drive up chick fil la in the parking lot where the employees bring your food to you. The AMC is nice with a Dolby theater and a bar. The mal...
5★ · 2025-02-10
This mall is pretty big and has a lot of great shops and restaurants. Nordstrom, JC Penney, Macy, AMC theater, and 99 Ranch Supermarket were the big anchors. The food court was extensive and included a Dave and Busters and a Bowlero. Lot...
5★ · 2025-07-21
This huge mall has a lot has shops to go to and restaurants to choose from and movie theater and Dave And Busters.
Family-friendly entertainment
Multiple reviewers note that the mall provides great entertainment options for all ages, such as an AMC theater, Dave & Buster's, bowling alleys, and children's play areas.
1 supporting review
4★ · 2025-11-11
I’m not a huge fan of shopping - I’m one of those folks that only goes if I already know exactly what I’m looking for and where to find it. I’m not a “browser” at all and I hate crowds - but I do enjoy this mall when I need to visit. It’s m...
Clean and well-kept atmosphere
Many visitors appreciate the overall cleanliness, nice architecture, and pleasant indoor and outdoor walking environment of the property.
2 supporting reviews
3★ · 2025-09-23
The Shops at Santa Anita was so clean ,it was beautifuly decorated and its architecture was so good
5★ · 2026-06-10
Amazing mall
− Repeated complaints
Challenging parking
Reviewers repeatedly report that finding parking can be difficult, stressful, and time-consuming, particularly on weekends, holidays, and peak hours.
2 supporting reviews
4★ · 2026-04-26
Nice place to go walk around and do some shopping or get something to eat.
3★ · 2026-08-02
During peak hours and holidays, it would take at least an hour to park if you are driving to there.
Crowded and warm conditions
Visitors point out that the mall gets extremely crowded and that certain areas like the food court can feel hot, congested, and uncomfortable.
3 supporting reviews
1★ · 2025-08-04
They’re eating area is so hot so crowded. It’s not even comfortable to sit after a long day of shopping and then the cheesecake factory offers a better seating better AC but then you’re gonna have to wait like 45 minutes.
4★ · 2025-09-06
This place has everything that u need/looking for. Only bad thing is that it is SUPER CROWDED
3★ · 2026-08-13
This mall feels like a throwback to what malls were back in the day. GladTo see packed malls. They need to turn down the AC! It felt like almost 90° there in the summer. This one has a mini IKEA! The variety of stores is disappointing. The...
Unclean or smelly restrooms and dining areas
Several reviews complain about unpleasant odors, flies in the food court, and poorly maintained or dirty restrooms.
2 supporting reviews
1★ · 2025-07-18
was there this afternoon went to food court , to eat ! couldn't sit in the food court any where you sat there were flies every where ! disgusting ! if I ever go to this shopping center again I will never to to the food court !!
1★ · 2026-07-27
Good mall but infested with flies. We sat down to eat our meal in the food court and were swarmed by like 15 flies during the entire meal.
Good for
- Family outings and multi-generational shopping trips
- Food enthusiasts looking for diverse culinary options and Asian cuisine
- Catching a movie and combining entertainment with shopping
Avoid if
- You dislike large crowds and busy parking lots
- You are looking for quick, hassle-free parking during peak weekend hours
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Dec ’24 | 22 | 2 |
| Jan ’25 | 55 | 7 |
| Feb ’25 | 65 | 7 |
| Mar ’25 | 51 | 5 |
| Apr ’25 | 46 | 2 |
| May ’25 | 48 | 5 |
| Jun ’25 | 77 | 3 |
| Jul ’25 | 70 | 6 |
| Aug ’25 | 52 | 1 |
| Sep ’25 | 64 | 2 |
| Oct ’25 | 52 | 3 |
| Nov ’25 | 43 | 1 |
| Dec ’25 | 59 | 5 |
| Jan ’26 | 59 | 4 |
| Feb ’26 | 32 | 2 |
| Mar ’26 | 43 | 3 |
| Apr ’26 | 19 | 2 |
| May ’26 | 34 | 6 |
| Jun ’26 | 41 | 1 |
| Jul ’26 | 46 | 2 |
| Aug ’26 | 22 | 2 |
Rating distribution
Evidence
- burst 5 five-star reviews on 2026-05-23 vs avg 0.9/day weight 1
- low activity account 65 reviews flagged weight 0.8
- generic account 1 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 71 flagged reviews.
Policarpo Berzunza
118 reviews · Local Guide
★★★★★
2026-01-06
Great place one of the best shopping Malls in LA and good places to eat many to choose from
David Lee
64 reviews · Local Guide
★★★★★
2026-05-23
Zapata
5 reviews · Local Guide
★★★★★
2026-05-23
T.U
26 reviews · Local Guide
★★★★★
2026-05-23
Ivy Yang
87 reviews · Local Guide
★★★★★
2026-05-23
Fun places 😁 A shopping mall that brings together all your daily needs, from department stores to restaurants and entertainment – a truly excellent shopping destination.
William Hodson
85 reviews · Local Guide
★★★★★
2026-05-23
Fresh food, the app makes it very fast and you get an occasional free sandwich.
H3ra1d A1f0n5e
1 review
★★★★★
2024-12-30
Really good place. I tried the spicy broth and vermicelli noodles with brisket. Amazing.
andrew arias
2 reviews
★★★★★
2025-01-02
M Xia
2 reviews
★★★★★
2025-01-11
Catrina Godfrey
2 reviews
★★★★★
2025-01-21
Report generated Aug 17, 2026. Reviews change — you can request a fresh investigation.
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