BJ's Restaurant & Brewhouse
Restaurant · 107 S First St, Burbank, CA 91502, United States · United States
★ 4.4 on Google · 4,830 reviews · View on Google Maps
Manipulation score
Review DriveCompleted Aug 17, 2026 · 386 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.4★
- Not-flagged average
- 4.2★
- Flagged
- 39%
- Coverage
- 21%
All reviews shown by Google
614 examined reviews
386 of 1,000
1,000 of 4,830 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 17, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this restaurant offers a large, diverse menu with popular items like deep-dish pizza and pizookies, alongside a lively sports bar atmosphere. However, visitors frequently experience long wait times, slow kitchen service, and parking or valet frustrations.
+ Repeated strengths
Pizookies and Desserts
Reviewers consistently praise the pizookie desserts as a standout favorite.
3 supporting reviews
4★ · 2025-01-04
Update: Jennalyn was great, so I had to update. Service was better than usual and I love the $13 pizookie deal! The below was from about a year ago I think. Ignore. We’ve had good service a handful of times, but it’s more likely it’ll be s...
4★ · 2025-01-04
pizookie platter was so good and Addi was such a fun server we all loved her
5★ · 2025-11-08
THOSE PIZOOKIES HIT DIFFERENT
Friendly and Attentive Service
Many reviewers highlight exceptional, friendly, and energetic service from specific staff members.
2 supporting reviews
5★ · 2025-01-10
Derrick was great. Very energetic and attentive. Excellent service!
5★ · 2025-01-25
JennaLyn was literally a superstar! Never have I ever received such fine service. She was funny, dynamic, attentive, and so friendly. 10/10 would go to BJs again because of JennaLyn
Value Specials
Reviewers appreciate the affordable pricing and value offered by daily and lunch meal deals.
1 supporting review
4★ · 2025-01-04
Update: Jennalyn was great, so I had to update. Service was better than usual and I love the $13 pizookie deal! The below was from about a year ago I think. Ignore. We’ve had good service a handful of times, but it’s more likely it’ll be s...
− Repeated complaints
Slow Kitchen and Long Wait Times
Reviewers frequently report long waits for tables and significant delays in food preparation from the kitchen.
2 supporting reviews
3★ · 2026-08-14
Kitchen seems chronically slow…
1★ · 2026-08-15
Good Service but they need to hire more people in the kitchen. Takes forever for them to serve you the food!!
Parking and Valet Issues
Reviewers complain about a difficult parking situation and mandatory, expensive, or unhelpful valet service.
2 supporting reviews
1★ · 2025-06-20
Worst place for parking situation in Burbank. Parking attendant was disrespectful Armenian guy. He acted like he wanted to fight with his chest pumped out because I questioned the parking situation. The restaurant had mandatory Valet for...
5★ · 2026-01-24
All the staff are pleasant , professional and welcoming . Derrick was our server , he just rocks and he always does his best and smiles . Thank you . You guys are the best . We love everything we order .
Inconsistent Food Quality
Some reviewers note that certain dishes arrive cold, overcooked, or lacking in flavor.
2 supporting reviews
3★ · 2025-07-19
Food quality has gone down. Steaks and chicken are over cooked and dry. The portion sizes have been reduced. Service seems swamped. It took over 45 minutes to get a simple appetizer.
1★ · 2026-08-15
I will never come back to this location! Ugh the food is AWFUL. We live in the Av and go to bjs all the time but this location gives a horrible image of the chain. Food taste like frozen food but mine was so cold! I didn’t even eat it. They...
Good for
- Families and large groups looking for a diverse menu
- Sports fans wanting to watch games on multiple TVs
- Dessert lovers seeking specialty pizookies
Avoid if
- You are in a strict rush or have a tight schedule
- You want a quiet, low-noise dining environment
- You prefer avoiding parking hassles or mandatory valet fees
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Dec ’24 | 3 | 1 |
| Jan ’25 | 52 | 25 |
| Feb ’25 | 31 | 9 |
| Mar ’25 | 36 | 13 |
| Apr ’25 | 31 | 11 |
| May ’25 | 58 | 27 |
| Jun ’25 | 17 | 3 |
| Jul ’25 | 36 | 16 |
| Aug ’25 | 76 | 47 |
| Sep ’25 | 21 | 10 |
| Oct ’25 | 20 | 6 |
| Nov ’25 | 48 | 17 |
| Dec ’25 | 64 | 23 |
| Jan ’26 | 70 | 29 |
| Feb ’26 | 25 | 5 |
| Mar ’26 | 30 | 6 |
| Apr ’26 | 79 | 50 |
| May ’26 | 142 | 51 |
| Jun ’26 | 63 | 13 |
| Jul ’26 | 63 | 14 |
| Aug ’26 | 35 | 10 |
Rating distribution
Evidence
-
review drive
10 occurrences — worst: 30 five-star reviews on 2026-04-25 vs avg 1.1/day, 16 of them name a staff member
weight 0.5
Show all 10
- 7 five-star reviews on 2025-04-11 vs avg 1.0/day, 5 of them name a staff member
- 12 five-star reviews on 2025-05-12 vs avg 1.5/day, 7 of them name a staff member
- 5 five-star reviews on 2025-07-10 vs avg 0.8/day, 5 of them name a staff member
- 5 five-star reviews on 2025-08-15 vs avg 0.9/day, 5 of them name a staff member
- 15 five-star reviews on 2025-08-17 vs avg 1.1/day, 8 of them name a staff member
- 13 five-star reviews on 2025-08-28 vs avg 2.0/day, 8 of them name a staff member
- 6 five-star reviews on 2025-11-13 vs avg 0.6/day, 3 of them name a staff member
- 7 five-star reviews on 2025-11-16 vs avg 0.9/day, 6 of them name a staff member
- 30 five-star reviews on 2026-04-25 vs avg 1.1/day, 16 of them name a staff member
- 12 five-star reviews on 2026-04-26 vs avg 2.2/day, 10 of them name a staff member
- burst 8 five-star reviews on 2025-07-09 vs avg 0.5/day weight 1
- low activity account 336 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 386 flagged reviews.
Ruben Tovmasyan
1 review
★★★★★
2025-07-09
Outstanding, On point, and very friendly, Best service from Harold. I was very satisfied by his service and his performance. 10 out of 10 service.
Dylan Gray
1 review
★★★★★
2025-07-09
I liked the service and our server Harold made everyone laugh and feel comfortable. 10/10 service from him.
Lily Gray
1 review
★★★★★
2025-07-09
Service was fast, Harold was a great server and was very helpful and friendly!
Hayley Lampela
2 reviews
★★★★★
2025-07-09
Let me tell you all a little something about our friend and server, Harold G. From the moment he graced our table with his presence, we knew we were in for a memorable experience. On the drive over from our friend’s house, we manifested having lunch with the greatest server of all time, and were not...
Kimberly Parisi
6 reviews
★★★★★
2025-07-09
We love BJ’s…drinks are good, pzookie’s are a must and great staff. Especially Harold, he was personable, efficient and helped us have a great experience!!
selena
3 reviews
★★★★★
2025-07-09
I had a wonderful experience at BJ's recently, and I have to give a huge shoutout to our server, Harold! From the moment he greeted us, he was just so incredibly friendly and welcoming, truly making us feel right at home. What seriously stood out was how attentive he was without being at all intrusi...
Susana Rangel
3 reviews
★★★★★
2025-07-09
Big thank you to Harold—you made our visit memorable! We’ll definitely be back because of you.
Megan Parisi
6 reviews
★★★★★
2025-07-09
the food was delicious and our server harold was wonderful! definitely coming back!
Liam Collazos
2 reviews
★★★★★
2025-04-11
One of the best waitresses I’ve ever had.
Lucky Duck
2 reviews
★★★★★
2025-04-11
BJ’s is so so good. If you come, do yourself a favor and get a round of root beer boneless wings. Addi was absolutely amazing btw.
Report generated Aug 17, 2026. Reviews change — you can request a fresh investigation.
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