Rim Orthodontics
1027 Hopkins Ave, Redwood City, CA 94062, United States · United States
★ 5.0 on Google · 304 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Nov 4, 2026 · 127 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
304 reviews examined
- Google rating
- 5.0★
- Not-flagged average
- 5.0★
- Flagged
- 42%
- Coverage
- 100%
All reviews shown by Google
177 examined reviews
127 of 304
304 of 304 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Nov 4, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that Rim Orthodontics provides highly professional and detail-oriented orthodontic care led by Dr. Rim. Patients and parents frequently highlight the warm, welcoming environment and the thorough explanations of treatment plans provided by the staff.
+ Repeated strengths
Staff friendliness and customer service
Reviewers consistently mention that the office staff and Dr. Rim are exceptionally kind, welcoming, and accommodating.
3 supporting reviews
5★ · 2013-08-18
I had a fantastic experience with Dr. Thodas and her office! Everyone is incredibly friendly and helpful; it makes for a great environment. I chose Dr. Thodas as my orthodontist for a jaw surgery - I couldn't have found a better doctor! My...
5★ · 2016-12-08
The staff at Rim Orthodontics are always warm, welcoming and patient. They have excellent customer service and are professional. I personally had a lot of apprehension about costs but they took the time to explain everything and design a so...
5★ · 2021-02-08
Dr. Rim and his staff were very accommodating and very helpful from the first day I walked in to the day I finished my treatment. The environment he provides is warm, welcoming and very enjoyable. During COVID-19, I noticed the precautions...
Clear communication and detailed planning
Reviewers report that treatment steps, options, and progress are thoroughly explained from the initial consultation onward.
3 supporting reviews
5★ · 2016-12-03
I'm glad I chose Dr Rim for my treatment after an extensive search for an orthodontist. He explained the treatment plan and the different options very clearly. He is very knowledgeable and I feel I'm in good hands with him. The office is cl...
5★ · 2017-10-25
This review is way overdue-- 5 months delayed to be exact! My journey into adult braces began in Dec 2015. I was hesitant initially as I knew there was a big chance that I could move out-of-state during the 18-month braces period. You he...
5★ · 2024-02-29
Rim is an exceptionally organized practice. Every step was clearly laid out and explained. Communication tools also provided helpful reminders and easy communication. After we started, we soon learned that at least 3 of my child’s friend we...
Punctuality and efficiency
Reviewers note that appointments run on time with minimal wait times and efficient in-office processes.
3 supporting reviews
5★ · 2013-06-19
Dr. Thodas and her staff are always extremely friendly, courteous, professional and on time (many times even early). It is hard to find a dentist, orthodontist or doctor that does not run late. In my 9 months with Dr. Thodas (for my son) sh...
5★ · 2025-10-24
I had an awesome experience getting orthodontic work done at Rim Orthodontics and I highly recommend them! The final result is awesome and Dr. Rim is very thorough and detail oriented. What really stood out to me is how efficient their whol...
5★ · 2026-08-19
We’ve been seeing Dr Rim for orthodontics for my two older kids, and we have one new one that will be starting soon. The office is clean, efficient and always on time. They are very accommodating and pay lots of attention to detail. Dr Rim...
− Repeated complaints
Perceived over-selling or extended timelines
A reviewer reported that treatment took longer than initially expected and felt the final aesthetic result required additional dental visits.
1 supporting review
3★ · 2021-02-20
All employees as well as Dr. Rim are incredible nice, thoughtful and accommodating. The office is very clean and has been COVID safe the last year I have been in and out for appointments. The one negative is that I feel like my teeth are no...
Good for
- Patients seeking Invisalign or braces with detailed treatment explanations
- Families looking for a kid-friendly and accommodating orthodontic office
- Adult patients exploring orthodontic options and payment plans
Avoid if
- You require guaranteed completion times without any potential extensions
- You prefer an office that does not rely heavily on structured treatment scheduling
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q1 ’13 | 1 | 1 |
| Q2 ’13 | 2 | 1 |
| Q3 ’13 | 1 | 0 |
| Q4 ’13 | 0 | 0 |
| Q1 ’14 | 0 | 0 |
| Q2 ’14 | 0 | 0 |
| Q3 ’14 | 0 | 0 |
| Q4 ’14 | 0 | 0 |
| Q1 ’15 | 0 | 0 |
| Q2 ’15 | 0 | 0 |
| Q3 ’15 | 0 | 0 |
| Q4 ’15 | 0 | 0 |
| Q1 ’16 | 5 | 2 |
| Q2 ’16 | 1 | 1 |
| Q3 ’16 | 0 | 0 |
| Q4 ’16 | 29 | 16 |
| Q1 ’17 | 25 | 12 |
| Q2 ’17 | 11 | 6 |
| Q3 ’17 | 13 | 8 |
| Q4 ’17 | 11 | 4 |
| Q1 ’18 | 4 | 0 |
| Q2 ’18 | 3 | 0 |
| Q3 ’18 | 4 | 1 |
| Q4 ’18 | 2 | 0 |
| Q1 ’19 | 4 | 1 |
| Q2 ’19 | 1 | 1 |
| Q3 ’19 | 0 | 0 |
| Q4 ’19 | 1 | 1 |
| Q1 ’20 | 5 | 1 |
| Q2 ’20 | 0 | 0 |
| Q3 ’20 | 0 | 0 |
| Q4 ’20 | 9 | 4 |
| Q1 ’21 | 9 | 3 |
| Q2 ’21 | 8 | 3 |
| Q3 ’21 | 7 | 3 |
| Q4 ’21 | 6 | 4 |
| Q1 ’22 | 0 | 0 |
| Q2 ’22 | 6 | 5 |
| Q3 ’22 | 5 | 1 |
| Q4 ’22 | 3 | 1 |
| Q1 ’23 | 1 | 0 |
| Q2 ’23 | 3 | 1 |
| Q3 ’23 | 1 | 0 |
| Q4 ’23 | 2 | 0 |
| Q1 ’24 | 2 | 0 |
| Q2 ’24 | 3 | 0 |
| Q3 ’24 | 2 | 0 |
| Q4 ’24 | 1 | 1 |
| Q1 ’25 | 1 | 1 |
| Q2 ’25 | 3 | 3 |
| Q3 ’25 | 3 | 1 |
| Q4 ’25 | 22 | 10 |
| Q1 ’26 | 25 | 8 |
| Q2 ’26 | 24 | 9 |
| Q3 ’26 | 24 | 9 |
| Q4 ’26 | 11 | 4 |
Rating distribution
Evidence
- low activity account 127 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 127 flagged reviews.
Omar Huerta
1 review
★★★★★
2013-01-29
Let me start with why I'm giving Dr. Thodas, and staff 5 stars. My over all experience has been great: From scheduling an appointment, to my initial consultation with Dr. Thodas, impressions, and follow up visits. At the initial visit Dr. Thodas went in detail about my diagnosis and offered the mo...
Joe Portelli
2 reviews
★★★★★
2013-04-25
Top notch! The office is modern, clean and inviting. Dr. Thodas and her staff are extremely knowledgeable and friendly. I couldn’t imagine trusting my kids to another orthodontist. Dr. Thodas took the time to explain her recommended course of treatment in kid-friendly language, which was really...
Lisa M.
1 review
★★★★★
2016-01-28
My son hasn't gotten his braces on yet and already I am impressed with the patience and care that he and I have received. My son is very sensitive to anything in his mouth or new procedures. Dr Rim and his wife, Kay have been very understanding and patient when my son didn't even want to take the...
Mika Howa
1 review
★★★★★
2016-03-23
Being a mother of a special needs child it has been a nightmare to take my son to any dental treatment let alone having braces on. I am not sure what was special about the office, but the minute we stepped into the office my son was very calm, never shown any stress and got on with the treatment all...
Edita Horoupian
1 review
★★★★★
2016-05-31
Both of my kids have gotten their braces with at Rim Orthodontics and I can proudly say I would recommend them to any family. The staff is very friendly and knowledgeable, and pleasant to work with especially to scheudle all the frequent appointments. Can't say enough about Dr. Rim himslef, always...
Elina Kalberer
2 reviews
★★★★★
2016-11-02
Both of my kids are patients of doctor Rim and we coudnt be more happier. He is not only one of the most knowledgeable orthodontist in this area, he is very gentle, friendly and personable with the kids. His stuff is very professional and always on time. My daughter just finished her treatment t...
Darlene Zertuche
1 review
★★★★★
2016-11-15
Rim Orthodontics is amazing!! My whole journey with them was wonderful. The staff is always so friendly and caring. My appointments were always on time. Everyone was such a pleasure, they made me feel special! Dr. Rim has an eye for detail which I appreciated. My teeth look and feel amazing, I am ex...
Sawyer Thompson
2 reviews
★★★★★
2016-11-18
You guys are great! Always so nice! Most people can't say that they like going to the Orthodontist, but I can!
Brandi Butler
2 reviews
★★★★★
2016-11-22
They truly care about their patients. We highly recommend them.
Michelle Dorais
2 reviews
★★★★★
2016-11-22
Everyone here is so friendly and welcoming and I feel as though they really care about me and try their hardest to make me comfortable. The only times that have been uncomfortable were my own fault and even then they felt so bad that they sent me a gift card for Jamba Juice. I really love this place...
Report generated Nov 4, 2026. Reviews change — you can request a fresh investigation.
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