NORMS Restaurant
Traditional American restaurant · 470 N La Cienega Blvd, West Hollywood, CA 90048, United States · United States
★ 4.3 on Google · 6,155 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 5, 2026 · 110 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations.
Review anatomy
Reviews examined
999
Flagged
110
11% of examined
Flagged avg rating
4.6★
place average 4.3★
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jan ’24 | 3 | 2 |
| Feb ’24 | 38 | 8 |
| Mar ’24 | 25 | 5 |
| Apr ’24 | 28 | 0 |
| May ’24 | 29 | 2 |
| Jun ’24 | 34 | 4 |
| Jul ’24 | 32 | 1 |
| Aug ’24 | 32 | 4 |
| Sep ’24 | 22 | 1 |
| Oct ’24 | 31 | 2 |
| Nov ’24 | 33 | 7 |
| Dec ’24 | 31 | 6 |
| Jan ’25 | 34 | 2 |
| Feb ’25 | 35 | 3 |
| Mar ’25 | 32 | 2 |
| Apr ’25 | 29 | 1 |
| May ’25 | 42 | 2 |
| Jun ’25 | 32 | 2 |
| Jul ’25 | 30 | 3 |
| Aug ’25 | 35 | 3 |
| Sep ’25 | 31 | 3 |
| Oct ’25 | 25 | 7 |
| Nov ’25 | 33 | 1 |
| Dec ’25 | 32 | 1 |
| Jan ’26 | 25 | 2 |
| Feb ’26 | 20 | 3 |
| Mar ’26 | 34 | 3 |
| Apr ’26 | 28 | 0 |
| May ’26 | 46 | 4 |
| Jun ’26 | 39 | 7 |
| Jul ’26 | 69 | 17 |
| Aug ’26 | 10 | 2 |
Rating distribution
Evidence
- burst 4 five-star reviews on 2024-02-12 vs avg 0.5/day weight 1
- low activity account 101 reviews flagged weight 0.8
- duplicate text 5 reviews flagged weight 0.9
Flagged reviews
Exhibit — 3 reviews, near-identical wording
Good food, good service and great prices.
- A Leon Posada ★★★★★ 2024-03-24 suspicion 55
- René M. Blandón Ulloa ★★★★★ 2025-01-06 suspicion 67
- Anthony Green ★★★★★ 2026-03-21 suspicion 67
Exhibit — 2 reviews, near-identical wording
Excellent service and food! Coffee was good too!
- Williams gomez ★★★★★ 2024-07-16 suspicion 54
- Jane Sanchez ★★★★★ 2026-07-03 suspicion 54
Showing the 10 most suspicious of 105 remaining flagged reviews.
Moshe Ben-Shahar
369 reviews · Local Guide
★★★★★
2024-02-12
Jessie Barajas
108 reviews · Local Guide
★★★★★
2024-02-12
Update!!! Evelyn Is The Best Server Ever!!! One Of My Fave Diners To Visit While In West Hollywood!!! The Service Is Awesome And The Food Is Always Great!!! 2 Thumbs Way High For Norm's On La Cienega!!! YAY :)
Enrique Mata
40 reviews · Local Guide
★★★★★
2024-02-12
Brings back many memories. Too bad that most of the Norms on the west side are no more.
Frida Palacios
88 reviews · Local Guide
★★★★★
2024-02-12
Aaliyah Bethancourt
activity unknown
★★★★★
2026-08-02
Lucy was the best sever! Very attentive and kind
Ignacio pena
1 review
★★★★★
2026-08-01
Flora is amazing server a little wild she’s a nice person and the service outstanding! As the management very welcoming! 5 ⭐️ place to go to !
Alina Rae Carranza
activity unknown
★★★★★
2026-07-31
Our server Lucy was amazing she was incredible and super helpful . This is my go to place it’s cheap yummy and the service is always amazing. At least go once a month
Cristal Arriaza Galdamez
activity unknown
★★★★★
2026-07-31
Fiona Middleton
2 reviews
★★★★★
2026-07-27
My server Lucy served me and my family. She was very nice kind welcoming and so helpful. She made sure that we had everything we needed. The presentation of the food was amazing. Had an amazing time I will for sure be coming back. This location By far the best location I’ve been to, and I believe th...
evie lee
1 review
★★★★★
2026-07-26
lucy is the sweetest most attentive waitress! i felt very cared for. shes good at her job, food is pretty good too!
Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.
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