Get It Done
88 E Wacker Pl #3309, Chicago, IL 60601, United States · United States
★ 4.8 on Google · 567 reviews · View on Google Maps
Manipulation score
CleanCompleted Sep 4, 2026 · 145 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
567 reviews examined
- Google rating
- 4.8★
- Not-flagged average
- 4.8★
- Flagged
- 26%
- Coverage
- 100%
All reviews shown by Google
422 examined reviews
145 of 567
567 of 567 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 4, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this cleaning service offers flexible, responsive, and prompt booking options, frequently accommodating short-notice and same-day requests. While many customers praise the thoroughness and efficiency of the cleaning staff, a smaller number of reviews express disappointment with inconsistent cleaning quality, missed areas, and billing discrepancies.
+ Repeated strengths
Fast and Flexible Booking
Reviewers report that the company is highly responsive and able to accommodate short-notice or same-day cleaning appointments.
2 supporting reviews
5★ · 2021-11-15
My place hasn’t been this clean in years! I will definitely be using this service again and recommending it to others. They were able to schedule me just a few days in advance which was very clutch. My place is full of glass and mirrors and...
5★ · 2026-06-03
Mercedes was amazing and did a fantastic job! They were able to get in quickly on short notice and great communication. Highly recommended!
Thorough Cleaning Results
Many reviewers state that the cleaning crews are efficient, detail-oriented, and leave homes spotless, including difficult areas like appliances and pet hair.
1 supporting review
5★ · 2024-02-21
The most perfect cleaning and WELL WORTH the cost! I booked a deep cleaning with a pet hair removal add on, and Jairo and Miriam did an incredible job. My apartment looks even better than it did when I moved in! Can’t recommend this cleanin...
− Repeated complaints
Inconsistent Cleaning Quality
Some reviewers report that certain cleaning visits felt rushed or incomplete, missing basic tasks like vacuuming, wiping counters, or dusting high spaces.
1 supporting review
1★ · 2025-07-30
I had high hopes for this move-in clean, especially based on the company’s great reviews—but unfortunately, my experience fell short. The team sent two young adults who were polite, but it seemed like they hadn’t been properly trained in de...
Pricing and Billing Issues
Reviewers note unexpected charges, post-appointment price increases, or unannounced fees added to their final bills.
3 supporting reviews
2★ · 2022-04-06
I was very explicit about what I wanted done on the online and gave the exact sq footage of my apartment to which I was given a price. After the appointment I was charged more than I was told on the phone even though nothing was done beyon...
3★ · 2024-09-05
The cleaner (Janneth) was amazing and cleaned my apartment very well. The management I was disappointed in. We had to change the bill several times to get the right services and when I tried to call management to discuss, it took me to some...
1★ · 2026-06-30
They add bogus fee's when they invoice you. Fee's that were not disclosed in the initial booking. They call it a "trust and technology fee".
Good for
- Last-minute or same-day cleaning requests
- Move-in and move-out deep cleanings
- Homes requiring pet hair removal or appliance detailing
Avoid if
- You require strict, transparent upfront pricing without potential add-on fees
- You are not available to supervise or do a walk-through to ensure all tasks are completed
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q2 ’20 | 1 | 1 |
| Q3 ’20 | 8 | 1 |
| Q4 ’20 | 0 | 0 |
| Q1 ’21 | 0 | 0 |
| Q2 ’21 | 2 | 0 |
| Q3 ’21 | 0 | 0 |
| Q4 ’21 | 10 | 3 |
| Q1 ’22 | 8 | 2 |
| Q2 ’22 | 31 | 6 |
| Q3 ’22 | 40 | 13 |
| Q4 ’22 | 4 | 1 |
| Q1 ’23 | 28 | 6 |
| Q2 ’23 | 8 | 1 |
| Q3 ’23 | 15 | 3 |
| Q4 ’23 | 61 | 19 |
| Q1 ’24 | 37 | 10 |
| Q2 ’24 | 75 | 17 |
| Q3 ’24 | 80 | 27 |
| Q4 ’24 | 37 | 10 |
| Q1 ’25 | 21 | 6 |
| Q2 ’25 | 13 | 3 |
| Q3 ’25 | 10 | 1 |
| Q4 ’25 | 14 | 4 |
| Q1 ’26 | 13 | 3 |
| Q2 ’26 | 31 | 5 |
| Q3 ’26 | 20 | 3 |
Rating distribution
Evidence
- low activity account 145 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 145 flagged reviews.
Rayvon Black
1 review
★★★★★
2020-06-25
Great Company!!! Excellent Service
Lena Al-Harthi
2 reviews
★★★★★
2020-07-10
West loop cleaning service is absolutely magnificent. The staff does a great job in cleaning my home and especially in middle of COVID pandemic ( wearing masks). I have been using them for regular bi-weekly service for over six months and can’t be happier. Issac is very responsive to any suggestions...
Amy Brusselback
1 review
★★★★★
2021-10-21
Meg Leary
2 reviews
★★★★★
2021-11-05
Laura’s Cleaning was available at the last minute and were very easy to schedule! The team they sent did a great job!! Thanks to all
Keiron D. McEwen
1 review
★★★★★
2022-01-19
Richard Millar
1 review
★☆☆☆☆
2022-03-16
Dealing with the Management was a terrible experience. They quoted us a price, and then halfway through the cleaning attempted to charge our credit card 2x the initial price (without telling us). The Manager then had the cleaning persons leave our apartment immediately, leaving the rooms half-cleane...
Banjo Kitty
1 review
★★★★★
2022-04-01
Swati Garg
1 review
★★★★★
2022-04-09
Laura's Cleaning did a wonderful job with my 1BR apartment. Arrival was timely and communication was professional throughout. Quality was excellent, they took the time to scrub every inch of my counters and table. Bathroom is sparkling clean. I would highly recommend them, I have used their services...
Elijah Wilborn
2 reviews
★★★★★
2022-04-09
super thorough cleaning. awesome staff. best value price wise in the city in my opinion
Marissa Longoria
2 reviews
★★★★★
2022-05-04
“Sometimes in order to be on your game, you have to outsource.”As a professional woman, I’m learning the importance of delegating certain tasks, including standard home cleaning. The cleanliness of your space is key to positive mental health but because of my schedule, cleaning was continuously fall...
Report generated Sep 4, 2026. Reviews change — you can request a fresh investigation.
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