Portillo's Chicago – Canal and Taylor

5★ · 2025-04-29

Portillos has great Italian beefs. Purty much all their food is fire. This particular one on canal is my favorite one. Nice spot with seats downstairs and upstairs.

5★ · 2025-07-11

My trips to Chicago are incomplete without a Portillo's fix! The vanilla lemon cake shake is an absolute must try, a must for non chocolate lovers like me. As a staunch anti pickle person, and putting ketchup on a hot dog here is a Chicago...

5★ · 2025-05-19

This place is clean the food was great they have plenty of seating inside and outside. Bathrooms are on second floor and we're clean as well.

5★ · 2026-03-23

Five stars. Portillos in Chicago was outstanding. The building was large, busy, and full of energy from the moment I walked in. It even had two floors and an elevator, which shows how popular this location is. The staff kept everything movi...

5★ · 2026-07-06

There’s a large upstairs dining area with a small patio if the weathers nice

3★ · 2026-04-01

Service was horrible through the drive-thru

5★ · 2026-05-24

Quickest service I've ever had! Amazing hot dogs and the chocolate cake shake is to die for!

5★ · 2025-04-22

When you go to the window, your food is always cold and your French fries. So now I go in and sit down and then I wrap my food up. They forgot to give me my hot peppers.So they just gave me italian beef

1★ · 2025-06-15

Never get an order right. They mess up every single order.

1★ · 2025-09-22

If I could give negative stars I would. First, nothing on my Dasher. He was nice. Second, I didn’t even receive half of my order. And for how expensive food is now that's a major deal. Third, the food was dry, stale, and inedible. It was be...

4★ · 2025-06-29

This location is just your standard Portillo’s. Food is good and noteworthy. However, don’t go there on a Friday or Saturday night. They are absolutely swamped with people, and the wait times are insufferable! 😩

2★ · 2026-03-23

You will be waiting for AGES for your order. AGES! It’s not even crazy busy, order was placed an hour ago and I’m still waiting to pick it up. Thought last time it was just a fluke, but it’s the modus operandi here. Unfortunate, as the food...

1★ · 2025-05-03

Okay I'm giving a up date I am so so very disappointed you cannot take a regular beef and stretch it out on a big beef bun and call it a big beef

1★ · 2025-05-11

Worst Portillo experience ever. Waited an hour only to get cold food and a warm melted milkshake. Workers were rude and disorganized. Customers grabbing food and cups right off the counters. Orders piling up with nobody calling them ou...

1★ · 2025-06-06

I ordered via the app. The food arrived cold and an item was missing. I was on the phone with DoorDash for 20 mins. They weren’t able to get ahold of anyone at the store. I then tried to call the store myself I was on hold for another 20 mi...