McDonald's
Fast food restaurant · 3215 John F. Kennedy Blvd, Union City, NJ 07087, United States · United States
★ 3.8 on Google · 3,880 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 19, 2026 · 103 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
999 reviews examined
- Google rating
- 3.8★
- Not-flagged average
- 3.8★
- Flagged
- 10%
- Coverage
- 26%
All reviews shown by Google
896 examined reviews
103 of 999
999 of 3,880 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this location offers a convenient spot with a kids' play area and parking, but frequently struggles with extremely long wait times and inconsistent order accuracy. While some patrons note clean facilities and helpful staff members, many others highlight poor customer service and slow operations during peak and late-night hours.
+ Repeated strengths
Cleanliness and Facilities
Reviewers report that the dining areas and bathrooms are often clean, and mention the convenient presence of a children's play area and parking.
1 supporting review
4★ · 2022-09-18
Nice location. Has a play-place for kids. Drive thru moved fast
Quick Service (When Fast)
Some reviewers report fast, efficient service and hot, fresh food, particularly when utilizing the drive-thru or visiting at specific times.
3 supporting reviews
5★ · 2022-07-17
Fast service. Offers great deals when you download the app.
5★ · 2022-10-31
Fast service, food always hot.
4★ · 2025-07-10
Food was fresh, service was friendly and quick. This McDonalds location in Union City runs very efficient even during peak times.
− Repeated complaints
Extremely Slow Wait Times
Multiple reviewers report waiting excessively long periods—often 30 to 45 minutes or more—inside, at the drive-thru, or for delivery orders.
2 supporting reviews
1★ · 2022-07-04
Waited 40 min on line, for them to say they had no record of my order even though THEY HAD CHARGED ME! ILL NEVER COME TO THIS LOCATION AGAIN!
1★ · 2026-06-08
Amazing that my last review 2 years ago when this place was still a bit normal. Now just to be clear I'm not going to talk about the actual staff here because I truly feel bad for them having to work under these conditions and to deal with...
Inaccurate Orders and Missing Items
Reviewers frequently report receiving incorrect orders, missing items, or forgotten condiments and sauces.
3 supporting reviews
2★ · 2022-07-07
Always I mean ALWAYS screwing up orders! So check as soon as u get it..
1★ · 2022-10-10
The worst, we order two 20 piece nuggets an two large fries. An only got the fries!! Just a little while ago. Again. Missing things in my order. An the girls working drive thru look like they'd rather be doing something else
1★ · 2025-12-21
Not a single time have we visited this place and received a complete order. Every time there’s an issue: forgotten sauces, missing drinks, wrong drinks brought, or suddenly “we don’t have milk today.” It’s constant mistakes with zero consis...
Rude Staff and Poor Customer Service
Several reviewers report encountering rude employees, unprofessional behavior, and a lack of attentiveness from the staff.
2 supporting reviews
1★ · 2025-10-27
Slowest McDonald’s I have ever been to in my life. I have tried to give this place a shot 2-3 times now. The drive through is always way longer than inside the fast food restaurant. The food, although, is not fast at all! They will keep yo...
1★ · 2026-05-09
There isn't enough staff, so the service is very poor. The person in charge is not qualified for the position. They need to implement controls because there are many young people between 13 and 18 who don't know how to behave and take order...
Good for
- Families looking for a location with a kids' play area
- Quick drive-thru stops during non-peak hours
- Travelers needing ample parking and nearby amenities
Avoid if
- You are in a strict rush or have limited time
- Ordering late at night or during peak meal hours
- You want to avoid missing items in your takeout or delivery order
Recent pattern — Newer reviews increasingly emphasize severe delays lasting up to an hour, specifically citing overwhelming delivery app traffic and understaffed night shifts that significantly degrade the overall speed and service quality.
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jun ’22 | 4 | 0 |
| Jul ’22 | 25 | 1 |
| Aug ’22 | 33 | 1 |
| Sep ’22 | 19 | 0 |
| Oct ’22 | 27 | 3 |
| Nov ’22 | 26 | 1 |
| Dec ’22 | 21 | 0 |
| Jan ’23 | 20 | 1 |
| Feb ’23 | 12 | 2 |
| Mar ’23 | 23 | 3 |
| Apr ’23 | 20 | 0 |
| May ’23 | 27 | 3 |
| Jun ’23 | 27 | 4 |
| Jul ’23 | 24 | 3 |
| Aug ’23 | 30 | 1 |
| Sep ’23 | 15 | 0 |
| Oct ’23 | 19 | 2 |
| Nov ’23 | 19 | 0 |
| Dec ’23 | 19 | 3 |
| Jan ’24 | 22 | 2 |
| Feb ’24 | 23 | 0 |
| Mar ’24 | 15 | 2 |
| Apr ’24 | 18 | 1 |
| May ’24 | 27 | 3 |
| Jun ’24 | 17 | 4 |
| Jul ’24 | 30 | 2 |
| Aug ’24 | 21 | 1 |
| Sep ’24 | 12 | 1 |
| Oct ’24 | 10 | 1 |
| Nov ’24 | 15 | 2 |
| Dec ’24 | 20 | 2 |
| Jan ’25 | 12 | 0 |
| Feb ’25 | 9 | 1 |
| Mar ’25 | 14 | 2 |
| Apr ’25 | 18 | 0 |
| May ’25 | 24 | 2 |
| Jun ’25 | 15 | 1 |
| Jul ’25 | 28 | 5 |
| Aug ’25 | 14 | 3 |
| Sep ’25 | 12 | 2 |
| Oct ’25 | 15 | 0 |
| Nov ’25 | 18 | 5 |
| Dec ’25 | 46 | 5 |
| Jan ’26 | 18 | 2 |
| Feb ’26 | 14 | 3 |
| Mar ’26 | 21 | 8 |
| Apr ’26 | 23 | 4 |
| May ’26 | 21 | 4 |
| Jun ’26 | 28 | 6 |
| Jul ’26 | 9 | 1 |
Rating distribution
Evidence
- low activity account 103 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 103 flagged reviews.
KABIR PALACIOS
1 review
★★★★★
2022-07-17
leonardo zepeda
2 reviews
★★★★★
2022-10-01
Nabil Almonte
1 review
★★★★★
2022-10-03
Carlos Polo
2 reviews
★★★★★
2022-10-12
manuel alfonso
1 review
★★★★★
2022-11-18
omar confesor
1 review
★★★★★
2023-01-18
Janet J Mendez
2 reviews
★★★★★
2023-02-05
Walter Armando
2 reviews
★★★★★
2023-02-27
Zandy Puebla
2 reviews
★★★★★
2023-03-08
Saul Caza
2 reviews
★★★★★
2023-05-11
Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.
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