Devoción
Coffee shop · 148 Grand St, Brooklyn, NY 11249, United States · United States
★ 4.5 on Google · 2,761 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 19, 2026 · 56 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.5★
- Not-flagged average
- 4.4★
- Flagged
- 6%
- Coverage
- 36%
All reviews shown by Google
944 examined reviews
56 of 1,000
1,000 of 2,761 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.
Review brief
What reviews not flagged by Revdict say
This popular cafe is widely praised for its high-quality Colombian coffee, fresh pastries like the guava croissant, and stunning interior featuring natural light and a plant wall. However, reviewers frequently report long lines, crowded seating dominated by laptop users, and mixed experiences with staff friendliness.
+ Repeated strengths
Exceptional coffee quality
Reviewers consistently praise the fresh, flavorful, and expertly brewed espresso, cold brew, and pour-over coffee.
3 supporting reviews
5★ · 2022-09-17
The cold brew here is Epic!
5★ · 2022-09-19
Nice place and flavorful colombian coffee. Just amazing.
5★ · 2022-10-09
Best coffee in Brooklyn! We even brought two bags of the beans to bring back because their latte was just so good!!! After trying their coffee you will know why they are so popular~❤️❤️❤️
Beautiful atmosphere and decor
The space is celebrated for its gorgeous aesthetic, featuring a large skylight, vaulted ceilings, and a vibrant living plant wall.
2 supporting reviews
5★ · 2022-10-13
Devoción is officially my favorite coffee shop in NYC, hands down. This location is beautiful-has a nice open layout, skylight and wall full of plants. The coffee is excellent. I've a cappuccino, latte, and sparkling cascara and all were ex...
5★ · 2025-06-30
A gem! You’ll love this place if you’re into coffee. No gimmicky sugary drinks — just straight great coffee. The place is stunning with a glass ceiling and green wall. The pastries were incredible as well — a rarety at cafes. The staff w...
Delicious pastries
Many visitors highlight the fresh pastries, with particular praise for the flaky and sweet guava croissant.
2 supporting reviews
5★ · 2022-10-13
Devoción is officially my favorite coffee shop in NYC, hands down. This location is beautiful-has a nice open layout, skylight and wall full of plants. The coffee is excellent. I've a cappuccino, latte, and sparkling cascara and all were ex...
4★ · 2022-11-12
Love the Sparkling Cascara and Aromaticas. Guava croissant was phenomenal--buttery and not cloyingly sweet. Alas, the last two times I've been to the Williamsburg location, I was told the Sparkling Cascara was not available (change the sign...
− Repeated complaints
Crowded with limited seating
Reviewers frequently complain about long lines and the difficulty of finding an open seat due to customers lingering with laptops.
3 supporting reviews
4★ · 2022-09-20
This coffee shop is quiet (no music) and the floor plan is spacious inside. Great place to get work done as others have mentioned but not a lot of seating available. There is a shaded area of chairs & tables directly outside. Love how much...
5★ · 2022-12-30
I love this coffee shop but I’ve never seen a single seat available here. I come by about 3x a week and always have to settle for takeout. Which is bomb.
1★ · 2025-08-15
Came here because of the excellent coffee and lots of seating for a meeting. Never coming back as you can forget about the seating. Packed to the brim with laptop campers.
Inconsistent or rude customer service
Numerous reviews report unwelcoming, dismissive, or outright rude interactions with the staff at the counter.
3 supporting reviews
1★ · 2022-11-26
Place is beautiful, but customer service’s absolutely suck. Management should really pay attention who they put at the front. Girl at the register was serving me and my friend with attitude “idgf”. 100% not coming back
1★ · 2022-12-21
Worse staff ever. Incompetent too cool to work hipsters that mess your order up every time and give nothing but attitude
1★ · 2025-07-28
I'm not one to complain about service, but I'm sad to say that, after going here for 7 years, I've made my last visit to Devoción. I ordered an espresso shot, and the barista (wearing a bandana, nose ring, and a tattoo on his right bicep) s...
Inadequate restroom facilities
Reviewers note that having only a single shared bathroom for a high-volume cafe leads to long and inconvenient lines.
3 supporting reviews
4★ · 2022-12-02
Their coffee options had a wide variety, very good quality! I love their atmosphere setup with the plants and exposed brick walls, and vintaged looking couches. It was very cozy and peaceful. I would have given them 4 stars on it if they...
5★ · 2023-04-11
Great coffee. Well trained baristas. Awesome space. Having one bathroom for a high volume of people is not ideal.
2★ · 2025-07-19
Only one bathroom is a public health disaster waiting to happen… Great coffee and ambiance outside of that
Good for
- Grabbing high-quality specialty coffee and fresh pastries
- Enjoying a visually stunning and bright architectural atmosphere
- Remote work or studying on weekdays
Avoid if
- You need reliable wifi or laptop space on the weekends
- You are in a rush and want to avoid long lines
- You require a wide selection of sweet flavored coffee syrups or milk options
Recent pattern — Recent reviews indicate that the cafe has moved to a new location down the street, which maintains a very similar interior layout and aesthetic to the previous shop, though some visitors note smaller overall seating capacity and tighter table spacing.
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Sep ’22 | 17 | 0 |
| Oct ’22 | 23 | 1 |
| Nov ’22 | 23 | 1 |
| Dec ’22 | 21 | 0 |
| Jan ’23 | 20 | 1 |
| Feb ’23 | 20 | 0 |
| Mar ’23 | 24 | 2 |
| Apr ’23 | 28 | 2 |
| May ’23 | 29 | 1 |
| Jun ’23 | 25 | 6 |
| Jul ’23 | 23 | 0 |
| Aug ’23 | 23 | 0 |
| Sep ’23 | 32 | 2 |
| Oct ’23 | 33 | 5 |
| Nov ’23 | 19 | 0 |
| Dec ’23 | 10 | 1 |
| Jan ’24 | 17 | 1 |
| Feb ’24 | 17 | 0 |
| Mar ’24 | 16 | 0 |
| Apr ’24 | 26 | 0 |
| May ’24 | 18 | 1 |
| Jun ’24 | 31 | 2 |
| Jul ’24 | 19 | 0 |
| Aug ’24 | 25 | 0 |
| Sep ’24 | 18 | 2 |
| Oct ’24 | 27 | 0 |
| Nov ’24 | 23 | 2 |
| Dec ’24 | 18 | 1 |
| Jan ’25 | 18 | 0 |
| Feb ’25 | 19 | 2 |
| Mar ’25 | 24 | 1 |
| Apr ’25 | 26 | 2 |
| May ’25 | 24 | 1 |
| Jun ’25 | 21 | 0 |
| Jul ’25 | 31 | 7 |
| Aug ’25 | 25 | 5 |
| Sep ’25 | 21 | 1 |
| Oct ’25 | 19 | 2 |
| Nov ’25 | 28 | 0 |
| Dec ’25 | 21 | 0 |
| Jan ’26 | 11 | 0 |
| Feb ’26 | 11 | 0 |
| Mar ’26 | 12 | 0 |
| Apr ’26 | 10 | 0 |
| May ’26 | 18 | 2 |
| Jun ’26 | 20 | 2 |
| Jul ’26 | 16 | 0 |
Rating distribution
Evidence
- burst 5 five-star reviews on 2023-06-22 vs avg 0.7/day; 5 five-star reviews on 2023-10-15 vs avg 1.0/day; 5 five-star reviews on 2025-07-16 vs avg 0.6/day weight 1
- low activity account 40 reviews flagged weight 0.8
- generic account 1 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 56 flagged reviews.
D S
327 reviews · Local Guide
★★★★★
2024-05-29
Among the finest coffee experiences in all of the boroughs. The coffee itself is well cared for. Their practices from sourcing, to roasting, all the way through brewing are widely celebrated! The space is gorgeous perfect for a pitstop while spending the day walking through Williamsburg or setting u...
Krishna Yadav
19 reviews · Local Guide
★★★★★
2023-06-22
Daniela Campos Araya
44 reviews · Local Guide
★★★★★
2023-06-22
Nice place, good coffeee and wifi is ok
Theo
44 reviews · Local Guide
★★★★★
2023-06-22
Phenomenal café latte, highly recommend. This place is the real deal for anyone that cares about coffee. Beans to cup in 10 days.
Caillebotte
68 reviews · Local Guide
★★★★★
2023-06-22
From stylish interiors to delicious coffee... the natural light streaming down from the ceiling is impressive.
Mark Jamieson
34 reviews · Local Guide
★★★★★
2023-06-22
This Coffee is up to Melbourne standards 👏🏻
Alberto Vazquez
30 reviews · Local Guide
★★★★★
2023-10-15
Outstanding espresso! Anyone that knows me, knows that I’m an espresso head, and this is one of the top five places in the city for espresso. Matter fact, anywhere in the world!
Marialba Cordero de Bilder
10 reviews · Local Guide
★★★★★
2023-10-15
또이
42 reviews · Local Guide
★★★★★
2023-10-15
The latte is delicious. The staff are friendly, too. The coffee shop is spacious and has plenty of seating. There are plenty of single-person seats, so it's a good place to go alone. It reminded me of a Korean-style cafe. It's not a must-go place. The latte is delicious. The staff are friendly, too...
Luc Marrie
94 reviews · Local Guide
★★★★★
2023-10-15
Beautiful space, coffee is good, but NO WIFI on weekends 🥲 which is a bit sad. Would only come here again if I’m tryna read a book.
Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.
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