5 Napkin Burger
Hamburger restaurant · 630 9th Ave, New York, NY 10036, United States · United States
★ 4.5 on Google · 7,867 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 15, 2026 · 205 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.5★
- Not-flagged average
- 4.7★
- Flagged
- 21%
- Coverage
- 13%
All reviews shown by Google
795 examined reviews
205 of 1,000
1,000 of 7,867 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 15, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this New York burger spot delivers flavorful, high-quality burgers, satisfying side dishes, and exceptional service in a lively atmosphere. Many visitors highlight standout options like the truffle burger, onion rings, and milkshakes, though a few note that prices are relatively high and that sides like fries are an extra cost.
+ Repeated strengths
High-Quality Burgers
Reviewers frequently praise the burgers for being juicy, thick, and packed with flavor, with special mentions for varieties like the truffle burger.
2 supporting reviews
5★ · 2025-09-22
The truffle burger was decadent. Best burger ever. Onion rings were great and so was the caramelized pineapple margarita.
5★ · 2025-12-25
One of the most well-balanced burgers I’ve had in NYC. The patty is thick and coarse-ground, cooked to keep the inside juicy while developing real flavor on the outside. The cheese is fully melted and works more like a sauce, coating the m...
Attentive and Friendly Service
Numerous reviewers highlight the welcoming, efficient, and exceptionally kind service provided by staff members and bartenders.
2 supporting reviews
4★ · 2025-09-21
We went to this restaurant for dinner because our granddaughter wanted a hamburger and the truth is that they prepare them quite well.
5★ · 2026-02-16
Very welcoming and clean location, super-delicious sandwiches, and a wide selection of beers. Prices aren't average, but they're in line with the excellent quality of the products. Definitely worth a visit if you're visiting this wonderful...
Appetizers and Sides
Reviewers consistently recommend the onion rings, truffle fries, and milkshakes as delicious complements to the main dishes.
1 supporting review
5★ · 2025-09-22
The truffle burger was decadent. Best burger ever. Onion rings were great and so was the caramelized pineapple margarita.
− Repeated complaints
Pricing and Separately Priced Sides
Some reviewers complain that the burgers are expensive and do not include fries, which must be purchased separately.
2 supporting reviews
4★ · 2025-09-29
I'm conflicted on spending $21+ on a burger that doesn't come with a side of fries, which is the main thing pulling this rating down. That said, this place serves a solid steamed ham (it's an Albany expression) that's quite beefy (1/4 lb of...
4★ · 2026-05-25
I got the 5 Napkin Burger. It was not the best burger I’ve ever had, or even one of the best, but it also was not bad. It was just average and nothing really special. The service was good and fast, which I appreciated. My main issue is the...
Noise and Crowded Atmosphere
Reviewers mention that the restaurant can get quite noisy, busy, and sometimes crowded.
1 supporting review
5★ · 2025-10-12
Jerry our waiter was great!!!!! The place we were sitting in was near the door and it was cold
Inconsistent Seating Near Doors
A few visitors report discomfort when seated near the entrance due to cold drafts from the door opening.
1 supporting review
5★ · 2025-10-12
Jerry our waiter was great!!!!! The place we were sitting in was near the door and it was cold
Good for
- Pre-theater dinner and drinks
- Gourmet burger enthusiasts
- Happy hour visits
Avoid if
- You are looking for a quiet, low-noise dining environment
- You want side items like fries to be included automatically with a burger
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Sep ’25 | 48 | 6 |
| Oct ’25 | 62 | 9 |
| Nov ’25 | 82 | 15 |
| Dec ’25 | 79 | 12 |
| Jan ’26 | 71 | 17 |
| Feb ’26 | 99 | 28 |
| Mar ’26 | 68 | 8 |
| Apr ’26 | 131 | 21 |
| May ’26 | 166 | 47 |
| Jun ’26 | 142 | 26 |
| Jul ’26 | 52 | 16 |
Rating distribution
Evidence
- low activity account 202 reviews flagged weight 0.8
- generic account 3 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 205 flagged reviews.
roee dotan
91 reviews · Local Guide
★★★★★
2026-04-20
Very nice place, safe and reliable with excellent service. Salads are very good, burgers are nice
Constantina Rizou
15 reviews · Local Guide
★★★★★
2026-05-04
saito ryutaro
33 reviews · Local Guide
★★★★★
2026-06-23
My spouse and I visited this restaurant while sightseeing in New York. We ordered one Napkin Original Burger each, fries, and a chocolate sundae. The burgers were truly large, New York-style hamburgers, and were very filling and satisfying. Although they were on the larger side, they were not imposs...
Alex Jewell
1 review
★★★★★
2025-09-12
The 5 Napkin Burger was absolutely delicious and we loved the carrot cake. Our server, Roldan, was very attentive and friendly.
Marco Mazzarella
1 review
★★★★★
2025-09-15
that burger was amazing!!
Malika Singh
1 review
★★★★★
2025-09-23
TONYIA RUE
2 reviews
★★★★★
2025-09-24
The service and food was excellent! Enjoyed my time here with service from Ivan who was very sweet and generous! Will come back!
Ronnie Siegel
1 review
★★★★★
2025-10-01
We had a delicious dinner tonight that was made even better with the exceptional service from our waiter Roldan. We ordered non-alcoholic beer that he artfully served in frosted glasses, to our appetizer and mains and incredible carrot cake. Thanks Roldan for a great experience.
Kelly Bonner
1 review
★★★★★
2025-10-07
Great drinks, great bartender!
Taylor Koloc
1 review
★★★★★
2025-10-09
Jerry was amazing!!! I would for sure come here again!
Report generated Jul 15, 2026. Reviews change — you can request a fresh investigation.
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