Citizen of Soho
Restaurant · 201 Lafayette St, New York, NY 10012, United States · United States
★ 4.8 on Google · 3,436 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Jul 19, 2026 · 370 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.8★
- Not-flagged average
- 4.8★
- Flagged
- 37%
- Coverage
- 29%
All reviews shown by Google
630 examined reviews
370 of 1,000
1,000 of 3,436 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.
Review brief
What reviews not flagged by Revdict say
Citizens of SoHo is a popular brunch spot offering a wide variety of breakfast and lunch options alongside coffee and cocktails. Reviewers report that the atmosphere is cozy and welcoming, though the venue frequently gets busy and can become crowded.
+ Repeated strengths
Exceptional Service
Reviewers frequently highlight the staff, mentioning specific servers who provide friendly, attentive, and welcoming service.
3 supporting reviews
4★ · 2025-12-29
I was visiting from houston and love the montrose location there, so i was excited to come to the SOHO one. The menu isnt as big as the one in houston, but the food was still great. Dylan D was our server and he was AMAZING. The nicest and...
4★ · 2026-01-02
Atmosphere was very nice and cozy, service was excellent. Food was good and perfect for brunch.
5★ · 2026-01-05
Brunch all day until 5pm! What else can you ask for? Everything in this place was delicious and the staff was extra friendly. We came in on a Sunday around 3:50pm and there was no wait time for a table of 3. You definitely have to order t...
Belgian Waffles
The Belgian waffles are repeatedly recommended as a standout, delicious menu item.
3 supporting reviews
4★ · 2025-12-30
Lina was AMAZING. Food was 12/10. Highly recommended the waffles.
5★ · 2026-01-05
Brunch all day until 5pm! What else can you ask for? Everything in this place was delicious and the staff was extra friendly. We came in on a Sunday around 3:50pm and there was no wait time for a table of 3. You definitely have to order t...
5★ · 2026-01-13
Amazing! Food was incredible (the Belgian waffles are to die for), service was efficient, and prices were very reasonable. Definitely come here if you have the chance!
Coffee and Drinks
Reviewers frequently praise the quality of the coffee, lattes, and specialty drinks.
3 supporting reviews
5★ · 2026-01-19
Had the chorizo eggs and latte, so good!
5★ · 2026-01-30
The atmosphere here is amazing! So airy and spacious. Coffee was 10/10 and service was even better. Everyone who works here is so warm and welcoming. Alex was our server, and what a treat it was to be served by them. Extremely knowledgeable...
5★ · 2026-02-01
Everything was delicious, we tried drinks, coffee and eggs. House coffee was a 🏆can't wait to come again! Must try!!!
− Repeated complaints
Portion Sizes and Value
Some reviewers complain that the food portions are too small relative to the prices charged.
3 supporting reviews
4★ · 2026-04-05
Good! Pleasant waiter and tasty food and drink. Quite busy and can get loud. Serving size is a bit small but enough for breakfast.
3★ · 2026-04-06
Very bad service. The waiters don't know what they are doing. The food portion sizes is too small and way below average. Would never recommend.
4★ · 2026-06-28
Tasty. Food was good. However, portions are rather small. Not great for a big appetite. Felt healthy gonna down, but poached eggs were tiny. Bite size... Need more side salad.
Inconsistent Food Quality
A few reviewers report receiving lukewarm, bland, or overcooked dishes.
2 supporting reviews
1★ · 2026-01-11
I ate here for the first time today, and unfortunately the most disappointing part was the food. I ordered the morning bowl, which felt like a basic mix of pickled mushrooms, kale, and overcooked quinoa—nothing that seemed to require much p...
2★ · 2026-02-15
I came here as a solo diner as I’ve been to other Citizens in Manhattan. I’ve always had a good experience and I was hungry and I needed something quick to eat. I was able to get a table very fast, which was great especially considering on...
Crowded and Noisy Environment
Reviewers note that the restaurant gets very busy, noisy, and can feature long wait times or limited restroom availability.
2 supporting reviews
5★ · 2026-01-11
Great food & matcha! Staff were lovely and very helpful. Good options for gluten free. It’s a busy spot so recommend booking ahead.
4★ · 2026-04-05
Good! Pleasant waiter and tasty food and drink. Quite busy and can get loud. Serving size is a bit small but enough for breakfast.
Good for
- Brunch with friends
- Aussie-style breakfast and specialty coffee
- Friendly and engaging service
Avoid if
- You have a large appetite and prefer large portions
- You dislike loud, crowded spaces with potential wait times
- You require multiple or readily accessible restrooms
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Dec ’25 | 24 | 4 |
| Jan ’26 | 204 | 88 |
| Feb ’26 | 133 | 46 |
| Mar ’26 | 150 | 68 |
| Apr ’26 | 90 | 21 |
| May ’26 | 187 | 68 |
| Jun ’26 | 152 | 57 |
| Jul ’26 | 60 | 18 |
Rating distribution
Evidence
- burst 31 five-star reviews on 2026-01-17 vs avg 5.2/day weight 1
- review drive 23 five-star reviews on 2026-05-23 vs avg 2.9/day, 12 of them name a staff member weight 0.5
- low activity account 334 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 370 flagged reviews.
Jacob Niculcea
1 review
★★★★★
2026-01-17
Dylan I
Gail Dowd
1 review
★★★★★
2026-01-17
Great staff. The greeter, the servers and the vibe were top notch!
David Dowd
2 reviews
★★★★★
2026-01-17
Food was amazing! Had the classic breakfast and the eggs were fluffy and light, very delicious. I would highly recommend Citizens for breakfast!!!
Caroline Rourke
1 review
★★★★★
2026-01-17
Delicious food and great atmosphere! Dylan had terrific recs!
Natalie Montague
1 review
★★★★★
2026-01-17
Amazing place, amazing food and amazing service from Dylan - thank you!
Eileen Ho
2 reviews
★★★★★
2026-01-17
The food is so good!🩷
Devin Thomas
2 reviews
★★★★★
2026-01-17
Fiona Feng
2 reviews
★★★★★
2026-01-17
Amazing service and delicious food! Dylan was our server and he was super sweet and kind - we would definitely stop by again soon!
Anja H.H.
8 reviews
★★★★★
2026-01-17
Dylan I was amazing! So nice. Eggs were also really well scrambled (I’m a picky egg eater)
Vince Dewar
6 reviews
★★★★★
2026-01-17
Good food good price. Friendly server named Dylan + I
Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.
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