Hard Rock Cafe

Name: Hard Rock Cafe
Rating: 4.4

American restaurant · 1501 Broadway, New York, NY 10036, United States · United States

★ 4.4 on Google · 24,938 reviews · View on Google Maps

22 / 100

Manipulation score

Clean

Completed Jul 15, 2026 · 139 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70. It rises with the share of reviews flagged and how suspicious each one is.

Burst: — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account: — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text: — the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations.

Review anatomy

Reviews examined

1,000

Flagged

139

14% of examined

Flagged avg rating

4.2★

place average 4.4★

Reviews per month

Sep ’25

Nov ’25

Jan ’26

Mar ’26

May ’26

Jul ’26

Reviews per month, total and flagged
Month	Reviews	Flagged
Sep ’25	33	4
Oct ’25	119	27
Nov ’25	94	13
Dec ’25	103	13
Jan ’26	84	8
Feb ’26	63	8
Mar ’26	83	11
Apr ’26	94	8
May ’26	134	24
Jun ’26	121	15
Jul ’26	72	8

Rating distribution

5★

4★

3★

2★

1★

Evidence

burst 3 five-star reviews on 2025-09-18 vs avg 0.1/day; 6 five-star reviews on 2025-10-02 vs avg 1.2/day weight 1
low activity account 125 reviews flagged weight 0.8
duplicate text 9 reviews flagged weight 0.9

Flagged reviews

Exhibit — 3 reviews, near-identical wording

Great food, VERY good service. 10/10

Thomas Plastwich ★★★★★ 2025-10-01 suspicion 72
Shaun Whorton ★★★★★ 2025-10-14 suspicion 58
Valquiria Soares ★★★★ 2026-07-14 suspicion 72

Exhibit — 2 reviews, near-identical wording

Great food as always and excellent service.

Lenora floriano lee floriano ★★★★★ 2025-10-02 suspicion 95
Harrison Caldeira ★★★★★ 2026-04-22 suspicion 54

Exhibit — 2 reviews, near-identical wording

Great location right on time square. Not much more to say about hard rock that hasn't been said before. We went during the week. We might have waited a couple of minutes to be seated. I've been to multiple locations for Hard Rock and this by far was one of the larger locations I've been to. We sat a...

Diego Perez ★★★★★ 2026-01-01 suspicion 90
Erick Lala ★★★★★ 2026-02-21 suspicion 90

Exhibit — 2 reviews, near-identical wording

enjoyed the service of Lanita!

Tyer Regotti ★★★★★ 2025-10-12 suspicion 82
Maya Regotti ★★★★★ 2025-10-12 suspicion 67

Showing the 10 most suspicious of 130 remaining flagged reviews.

Jed Hitchcock

1 review

★★★★★

2025-10-02

Lanita was great and was wonderful to speak to great service

Ezequiel Mirol

1 review

★★★★★

2025-10-02

Lanita was our server and she was AMAZING. She went above and beyond and was on top of everything!

Emanuelle Garcia

17 reviews · Local Guide

★★★★★

2025-10-02

Excellent experience, food was terrific and Lanitta was the best, so kind and friendly, we wish her all the best.

Katrin Gruber

5 reviews

★★★★★

2025-10-02

Andrea Augner

16 reviews · Local Guide

★★★★★

2025-10-02

Jonathan Fabietti

7 reviews

★★★★★

2025-09-18

Ive been working in the hotel industry for over a decade. The service we received from Anita was the best I’ve ever experienced. Super nice lady and so fun to interact with! Will definitely be back!

François

40 reviews · Local Guide

★★★★★

2025-09-18

The decor is magnificent and the service is up to Hard Rock Cafe standards.

Dirk Goerke

14 reviews

★★★★★

2025-09-18

Awesome Hard Rock Cafe

Bethany Cook

2 reviews

★☆☆☆☆

2026-07-08

The absolute worst experience ever! Our server was extremely rude and blew the entire time. Did not offer refills and acted mad when we asked. Stay away unless you want mid-food quality and terrible service!

Bianca Aguiar

2 reviews

★☆☆☆☆

2026-07-07

Extremely disappointing experience at Hard Rock on Sunday, July 5, during the Brazil vs. Norway match. This review is not about the game’s outcome, but about the unacceptable way customers were treated. Due to a reservation system issue, tables that appeared available online disappeared when we arr...

Report generated Jul 15, 2026. Reviews change — you can request a fresh investigation.

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