Hole In The Wall - Murray Hill
Restaurant · 445 E 35th St, New York, NY 10016, United States · United States
★ 4.8 on Google · 2,500 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 19, 2026 · 203 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.8★
- Not-flagged average
- 4.9★
- Flagged
- 20%
- Coverage
- 40%
All reviews shown by Google
797 examined reviews
203 of 1,000
1,000 of 2,500 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this bright, airy spot near the ferry terminal offers a popular selection of brunch dishes, coffee, and cocktails. While many guests praise the flavorful food and attentive service, a few note occasional issues with slow pacing, high prices, or inconsistent dish preparation.
+ Repeated strengths
Convenient Ferry Location
Reviewers frequently highlight the restaurant's prime location right across from the ferry terminal, making it an easy stop for travelers.
3 supporting reviews
5★ · 2025-09-12
A beautiful place with beautiful drinks! Love the vibe. It’s right across from the ferry. I would come back to try the food properly.
5★ · 2025-09-17
One of my favorite brunch spots in the city! The vibe is upbeat and stylish, with great views and a laid-back feel. The pulled pork benedict and Brekkie Roll are amazing, and the espresso martinis are a hit. Friendly staff and consistently...
5★ · 2025-12-30
Excellent service.
Delicious Brunch and Toast Options
Items such as the pulled pork benedict, avocado toast, and salmon toast receive frequent praise for their flavor and quality.
3 supporting reviews
5★ · 2025-09-05
I like to come to this spot at least once when I visit NYC and having tried the Pulled Pork Benedict and Kimchi Scramble before, loved both, I asked for the server’s recommendation and went with the Wild Mushroom Toast with added bacon. It...
5★ · 2025-09-16
The restaurant is located near the East 34th Street ferry stop, which provides access to Roosevelt Island and Hunters Point. Attentive and friendly service, and excellent food prepared with care and attention. We had brunch with avocado toa...
5★ · 2026-03-08
The best salmon toast in my life!
Friendly and Accommodating Service
Many reviewers mention helpful, welcoming staff members who go out of their way to provide great hospitality, including accommodating dogs.
3 supporting reviews
5★ · 2025-09-20
Lindsey was so nice and attentive! Great atmosphere and would love to come back
5★ · 2025-11-04
Alison @ Hole in the Wall was so very kind, courteous, and friendly. She was very accommodating to the needs of Aspen are beloved doggy. And the brakkie roll and bloody mary’s were great too!
5★ · 2026-02-08
avocado toast had lots of rich flavors and a slight spice and great texture waffles were sweet crispy and beautiful service was friendly and quick and it was a nice and warm place to stop and eat/grab a coffee!!
− Repeated complaints
Inconsistent or Slow Service
Some reviewers report experiencing long wait times, being ignored by staff at the door, or receiving delayed drinks.
3 supporting reviews
3★ · 2025-09-06
Good food, slow service and even slower drinks
1★ · 2026-02-28
I am beyond disappointed with our experience here. My family and I tried to have lunch at this location, but the lack of service was staggering. We stood by the door for over 10 minutes without a single staff member acknowledging our presen...
1★ · 2026-06-04
The food is good so I’ve been here multiple times but each time the service was so bad it felt hateful. Cannot get anyone’s attention to save your life. There’s other great places to eat nearby.
High Pricing on Certain Items
A few visitors complain about steep upcharges for simple add-ons or bottled water, creating price disparities on the menu.
1 supporting review
3★ · 2025-10-18
The restaurant has a great atmosphere and view. We came here for breakfast. Overall, even though we enjoyed the food, there are a few points to complain about. To start with, charging $8 for side salmon and $9 for still water is nothing bu...
Kitchen and Dietary Oversight
Reviewers occasionally report serious errors regarding dietary restrictions, such as cross-contamination or failing to remove allergens/meat as requested.
2 supporting reviews
1★ · 2025-11-29
The food was ok nothing extraordinary, the issue was the lack of safety precautions with cross contamination in my food , highly allergic to quinoa and although it wasn’t in my dish my allergic reaction came from a dish they prepared in the...
1★ · 2025-11-30
We had a really disappointing experience here after coming here several times with no issues. I ordered the omelette with bacon on the side because I am a vegetarian and didn’t want any meat contaminating my food. It came out with bacon on...
Good for
- Quick pre-ferry brunch or drinks
- Sunlit dine-in experiences with large windows
- Dog-friendly casual patio seating
Avoid if
- You have severe allergies and require strict cross-contamination protocols
- You are looking for a quiet meal without outside construction noise
- you are on a strict budget and want to avoid high prices for side items
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Aug ’25 | 18 | 4 |
| Sep ’25 | 86 | 18 |
| Oct ’25 | 100 | 16 |
| Nov ’25 | 87 | 14 |
| Dec ’25 | 98 | 24 |
| Jan ’26 | 70 | 15 |
| Feb ’26 | 50 | 11 |
| Mar ’26 | 78 | 13 |
| Apr ’26 | 97 | 18 |
| May ’26 | 129 | 30 |
| Jun ’26 | 121 | 29 |
| Jul ’26 | 66 | 11 |
Rating distribution
Evidence
- low activity account 202 reviews flagged weight 0.8
- generic account 1 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 203 flagged reviews.
Uggg Ghbv
232 reviews · Local Guide
★★★★★
2025-11-05
I was blown away. The interior featured appropriate brightness. The team went out of their way repeatedly. The food meets high standards. Incredibly delicious!!!
Kathy Poorboy
1 review
★★★★★
2025-08-28
Thurston Woods
1 review
★★★★★
2025-08-29
Friendly staff. Good food.
Matt Hammon
1 review
★★★★★
2025-08-30
Jigme Martsa
2 reviews
★★★★★
2025-09-02
Gabriel Orives Cardoso
1 review
★★★★★
2025-09-07
VG ARC
2 reviews
★★★★★
2025-09-10
Brooke Mercer
2 reviews
★★★★★
2025-09-12
Brandon grunberg
1 review
★★★★★
2025-09-14
Timothy Sallade
1 review
★★★★★
2025-09-15
Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.
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