KPOT Korean BBQ & Hot Pot

Korean barbecue restaurant · 310 W 38th St, New York, NY 10018, United States · United States

★ 4.9 on Google · 5,694 reviews · View on Google Maps

47 / 100

Manipulation score

Suspicious

Completed Jul 19, 2026 · 445 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst: — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account: — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text: — the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

1,000 reviews examined

Google rating: 4.9★
Not-flagged average: 4.9★
Flagged: 45%
Coverage: 18%

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers report that KPOT offers a fun and interactive all-you-can-eat experience featuring both Korean BBQ and hot pot with fresh ingredients, good value, and an extensive menu. Many customers highlight the welcoming atmosphere and helpful service provided by specific staff members. However, a few visitors mention occasional issues with food quality or slow service.

+ Repeated strengths

Attentive and Friendly Service

Many reviewers praise individual staff members for being welcoming, attentive, and helpful with ordering and cooking.

1 supporting review

5★ · 2026-05-29
TATUM was the greatest server. She was accommodating and funny. Was consistent with the orders and changing the grills, without ruining the seasoning we built up on them! GOATED SERVER!

Good Value and Food Variety

Reviewers frequently mention the great pricing, diverse meat cuts, and extensive options including hot pot broths and sides.

2 supporting reviews

5★ · 2026-05-29
Delicious combo place of Korean BBQ and Hot Pot! 2 hour all you can eat, semi-buffet style (multiple kimchis, fruit, 23 sauces to make your own, appetizers, ice cream and cake). Allergy conscious. Staff was fantastic and friendly. 100% reco...

5★ · 2026-06-02
The best! For it’s price in a good location in Manhattan, it was so worth it. They have loads of side dishes & also cake & ice cream for dessert. The service is also quick. Love this place!

Complementary Photography Service

Multiple guests enjoy the added touch of on-site photographers taking cute souvenir photos during the meal.

2 supporting reviews

5★ · 2026-06-04
Been coming for thousand times. Food is great and service as well. BUT today, they have a photo service which is really an amazing experience. We loved the photo!

5★ · 2026-06-05
Great dining experience! Olga took photos of our table to celebrate our friendversary! It was very sweet

− Repeated complaints

Service and Communication Issues

A few reviewers report experiencing rude behavior, rushing from staff, or difficulty understanding servers.

3 supporting reviews

2★ · 2026-05-24
As usual when eating at this location I'm always satisfied. The biggest change from the norm was my last visit. I had a waiter by the name of Kevin. From the moment my party and I sat we were treated with immense disrespect and were constan...

1★ · 2026-06-04
This was, by far, the worst dining experience I have ever had. From the beginning, our server spoke very quickly, making it difficult for us to understand him. At one point, he even corrected my pronunciation of the word "onion," which fel...

5★ · 2026-06-26
I know it's a new location but the service is all over the place. It took like 30 minutes to even get started with our waiter. Everyone kept forgetting drinks and food in the back or with the waiters themselves. I'm lenient bc I know this i...

Food Inconsistencies and Shortages

Some diners note specific items being unavailable, such as crab legs, or report that certain meats were chewy or lacked freshness.

3 supporting reviews

4★ · 2026-05-26
Everything is good unless we don't get our king crab leg because of shortage, while every table neighbor got them

3★ · 2026-05-31
Not the best kbbq I have had. Meats were good but the sides were very mid

1★ · 2026-06-07
Meat looked grey and was very chewy

Good for

Large groups and social gatherings
First-time hot pot and Korean BBQ diners
Value seekers wanting all-you-can-eat options

Avoid if

You prefer a quiet, traditional sit-down dinner
You want strict limits on active photo staff or hovering service
You expect premium menu items included in the standard lunch package

Review anatomy

Reviews per month

Reviews per month, total and flagged
Month	Reviews	Flagged
May ’26	152	67
Jun ’26	639	290
Jul ’26	209	88

Rating distribution

5★

4★

3★

2★

1★

Evidence

low activity account 445 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 445 flagged reviews.

chloe haylock

2 reviews

★★★★★

2026-05-24

Robert is the best

Aasya Shinde

1 review

★★★★★

2026-05-24

August is so sweet and understanding, definitely recommend!

Eric Gao

1 review

★★★★★

2026-05-24

Robert gave me a great service!

unuku dagva

1 review

★★★★★

2026-05-25

He was a really good server,the lights were nice and they let us take home some free ice cream!

Dylan Dyer

1 review

★★★★★

2026-05-25

coleen was great

Julia Jezmir

2 reviews

★★★★★

2026-05-25

Celebrated our birthdays at KPot - delicious food with tons of variety, and great service (Robert is the best!)! Highly recommend!

Brea Wakenight

1 review

★★★★★

2026-05-25

Robert did a fantastic job taking care of us all around!

Brandon Johnson

1 review

★★★★★

2026-05-25

Robert is the best

Misael Rincon

1 review

★★★★★

2026-05-25

August out waiter was awesome and attended us very well

Nicole Lee

1 review

★★★★★

2026-05-25

Coleen was such a nice waiter!

Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.

More investigations in United States

Triad Heating & Cooling, Inc.

Greensboro · United States

Suspicious

Southern Homes Heating & Air

Stokesdale · United States

Clean

Fast Air Repair

Ocala · United States

Clean

Nūdl

Bedford · United States

Clean

Safeguard Roofing

Bohemia · United States

Suspicious

Right Angle Roofing & Siding

Patchogue · United States

Suspicious