McDonald's
Fast food restaurant · 160 Broadway, New York, NY 10038, United States · United States
★ 3.8 on Google · 6,170 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 15, 2026 · 76 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
998 reviews examined
- Google rating
- 3.8★
- Not-flagged average
- 3.9★
- Flagged
- 8%
- Coverage
- 16%
All reviews shown by Google
922 examined reviews
76 of 998
998 of 6,170 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 15, 2026.
Review brief
What reviews not flagged by Revdict say
This downtown Manhattan McDonald's is a frequent stop for quick meals due to its convenient location near the World Trade Center. However, reviewers frequently report issues with large crowds, long wait times, and inconsistent order accuracy.
+ Repeated strengths
Fast Service
Reviewers note that service can be surprisingly quick despite busy periods.
3 supporting reviews
4★ · 2023-08-01
The store was really busy so felt a bit chaotic but the service was fairly quickly considering. The dining area is as clean as it gets.
5★ · 2023-08-19
Good place to order and eat. Tasty burgers and fries.Plenty of self kiosks, fast service, cool frozen Fanta. open 24 hours!
5★ · 2026-01-05
I don't like it in Chile; the stores have a strange smell. But outside the country, the food isn't oily or bad; I loved it.
Convenient Location
The restaurant is frequently praised for its proximity to major downtown landmarks and 24-hour availability.
2 supporting reviews
5★ · 2023-08-19
Good place to order and eat. Tasty burgers and fries.Plenty of self kiosks, fast service, cool frozen Fanta. open 24 hours!
4★ · 2025-10-06
Good location, close to the world trade center. For the first time, i took breakfast of biscuit with eggs and bacon. It was good, i felt like they could add 1 more slice of bacon.
− Repeated complaints
Incorrect and Missing Orders
Reviewers frequently complain about missing items, forgotten sauces, and completely incorrect orders.
3 supporting reviews
1★ · 2023-08-06
The service was not good, they missed something off everyone's order including mine, it's not rocket science read what's on the ticket!!! An I work in the food industry too.
2★ · 2025-07-05
The Large 4 Piece McCrispy Strips Meal with Fries, Sweet Iced Tea & Oreo Mcflurry it was delicious but they only gave me just Two Creamy Chili McCrispy Strip Dip Sauce but I was supposed to get 4 not 2 Sauce Packets the Rude employees alrea...
5★ · 2026-06-07
Great spot if you are in and around the area!
Crowds and Long Wait Times
Reviewers report excessive wait times and extreme crowding, particularly during peak tourist seasons and late nights.
2 supporting reviews
1★ · 2023-09-10
Probably the worst McDonald’s I’ve ever been to, the only reason I go back is bc it’s close to my apt, it takes about 25 min to get your food, even though it’s complete, they just let it sit there for someone reason, and if you ask for the...
1★ · 2026-01-30
Always packed. The servers think if they don't make eye contact we don't see them. Very unorganized, they should have staffing to have ppl manning the mobile pickups, delivery pickups plus the register. HIGH volume lunch time period in the...
Cleanliness and Atmosphere
Multiple reviews highlight uncleaned tables, overflowing trash, and an uncomfortable atmosphere involving loiterers.
2 supporting reviews
2★ · 2025-08-01
Walked into this place and was very dirty, a few homeless people inside loitering and trespassing. Atmosphere did not look sanitary at all.
2★ · 2026-03-22
Homeless people sleeping in the customer area. Staff doesn’t care . Didn’t get any straws or napkins. Close to world trade centre. No seating available
Good for
- A quick meal near the World Trade Center
- Late-night or 24-hour food options
- Ordering via mobile app to bypass lines
Avoid if
- You are in a strict rush and cannot risk long wait times
- You require pristine restaurant cleanliness and reliable access to restrooms
- You expect consistent order accuracy for complex or delivery orders
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jul ’23 | 23 | 1 |
| Aug ’23 | 77 | 2 |
| Sep ’23 | 57 | 4 |
| Oct ’23 | 40 | 4 |
| Nov ’23 | 31 | 2 |
| Dec ’23 | 45 | 3 |
| Jan ’24 | 25 | 0 |
| Feb ’24 | 32 | 3 |
| Mar ’24 | 26 | 1 |
| Apr ’24 | 25 | 0 |
| May ’24 | 29 | 0 |
| Jun ’24 | 37 | 5 |
| Jul ’24 | 30 | 5 |
| Aug ’24 | 50 | 5 |
| Sep ’24 | 39 | 2 |
| Oct ’24 | 30 | 3 |
| Nov ’24 | 24 | 2 |
| Dec ’24 | 23 | 2 |
| Jan ’25 | 0 | 0 |
| Feb ’25 | 0 | 0 |
| Mar ’25 | 4 | 2 |
| Apr ’25 | 12 | 1 |
| May ’25 | 21 | 2 |
| Jun ’25 | 23 | 0 |
| Jul ’25 | 47 | 4 |
| Aug ’25 | 37 | 4 |
| Sep ’25 | 29 | 3 |
| Oct ’25 | 33 | 2 |
| Nov ’25 | 28 | 1 |
| Dec ’25 | 14 | 3 |
| Jan ’26 | 18 | 1 |
| Feb ’26 | 12 | 1 |
| Mar ’26 | 18 | 1 |
| Apr ’26 | 13 | 0 |
| May ’26 | 19 | 3 |
| Jun ’26 | 16 | 3 |
| Jul ’26 | 11 | 1 |
Rating distribution
Evidence
- low activity account 73 reviews flagged weight 0.8
- generic account 3 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 76 flagged reviews.
Kevin J. O'Brien
241 reviews · Local Guide
★★★★★
2025-03-30
Olivia Celice
266 reviews · Local Guide
★★★★★
2025-07-04
Every server here knows the menu inside and out. This restaurant has elegant styling. The team offers extraordinary assistance. And everything else was so yummy, filled with spices that I normally don't eat. I will be back.
saito ryutaro
33 reviews · Local Guide
★★★★★
2026-06-23
During a long trip, I craved my usual favorite food, so I ordered a McShake and fries. The store was cool, and I could use the restroom, which was a lifesaver on a hot day. The taste was reliably McDonald's, and I think it's a convenient place to take a short break while sightseeing.
Esmirna Moronta
2 reviews
★☆☆☆☆
2023-08-03
i just ordered a oreo frappe august 3rd, 2023 and asked to remake it because it had pieces of plastic inside, they gave me a new one but still had many little pieces
Maria Reed
1 review
★★★★★
2023-08-08
Juan Quintero florez
1 review
★☆☆☆☆
2023-09-04
Awful took me 1 hour to get my food
Francisco javier Linares gonzalez
1 review
★★★★★
2023-09-06
marzia cardinali
1 review
★★★★★
2023-09-06
Jake Keane
2 reviews
★☆☆☆☆
2023-09-20
As soon I walked in the owner hit me with a bat than used a flamethrower and they tied me up and forced me to their food
Роман Новачинський
1 review
★☆☆☆☆
2023-10-05
Report generated Jul 15, 2026. Reviews change — you can request a fresh investigation.
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