Shake Shack Upper West Side
Hamburger restaurant · 366 Columbus Ave, New York, NY 10024, United States · United States
★ 4.2 on Google · 8,522 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 15, 2026 · 84 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations.
Review anatomy
Reviews examined
999
Flagged
84
8% of examined
Flagged avg rating
4.4★
place average 4.2★
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jan ’24 | 5 | 0 |
| Feb ’24 | 30 | 2 |
| Mar ’24 | 39 | 1 |
| Apr ’24 | 47 | 4 |
| May ’24 | 60 | 4 |
| Jun ’24 | 39 | 2 |
| Jul ’24 | 44 | 1 |
| Aug ’24 | 44 | 5 |
| Sep ’24 | 32 | 2 |
| Oct ’24 | 32 | 2 |
| Nov ’24 | 21 | 2 |
| Dec ’24 | 32 | 1 |
| Jan ’25 | 23 | 2 |
| Feb ’25 | 31 | 10 |
| Mar ’25 | 28 | 1 |
| Apr ’25 | 48 | 5 |
| May ’25 | 42 | 2 |
| Jun ’25 | 30 | 4 |
| Jul ’25 | 37 | 2 |
| Aug ’25 | 34 | 3 |
| Sep ’25 | 34 | 3 |
| Oct ’25 | 34 | 2 |
| Nov ’25 | 26 | 1 |
| Dec ’25 | 25 | 3 |
| Jan ’26 | 22 | 4 |
| Feb ’26 | 17 | 2 |
| Mar ’26 | 31 | 5 |
| Apr ’26 | 39 | 4 |
| May ’26 | 25 | 2 |
| Jun ’26 | 29 | 2 |
| Jul ’26 | 19 | 1 |
Rating distribution
Evidence
- burst 4 five-star reviews on 2025-02-07 vs avg 0.6/day; 4 five-star reviews on 2025-02-12 vs avg 0.8/day weight 1
- low activity account 73 reviews flagged weight 0.8
- duplicate text 7 reviews flagged weight 0.9
Flagged reviews
Exhibit — 3 reviews, near-identical wording
Best burger in the world
- Gabriela Ruiz ★★★★ 2025-05-02 suspicion 68
- Oscar Castello ★★★★★ 2025-05-07 suspicion 68
- anthony courtaut ★★★★★ 2026-04-19 suspicion 58
Exhibit — 2 reviews, near-identical wording
Upper West Side is one of my go to spots when I am moving through the city and I mean that. The energy in there is always right, staff keeps it moving and they are genuinely friendly about it, not just going through the motions. The ShackBurger hits every single time, no complaints whatsoever. Fries...
- Way Knows Best ★★★★★ 2026-03-21 suspicion 66
- Dwayne Lawson ★★★★★ 2026-03-21 suspicion 66
Exhibit — 2 reviews, near-identical wording
The hamburgers are very good
- • Hakuna Gamer • ★★★★★ 2024-11-22 suspicion 65
- jose manuel argiz ★★★★ 2025-08-17 suspicion 65
Showing the 10 most suspicious of 77 remaining flagged reviews.
Diana Carolina
1 review
★★★★★
2025-02-12
The attention
Steven Turczynski
1 review · Local Guide
★★★★★
2025-02-07
Gabriel
activity unknown
★★★★★
2025-02-07
Fernanda Freitas
1 review
★★★★★
2025-02-07
Octavio Orozco
3 reviews
★★★★★
2025-02-12
christelle tea
155 reviews · Local Guide
★★★★★
2025-02-12
😉👍
Rashida Thom
30 reviews · Local Guide
★★★★★
2025-02-12
Javier Carlos Luna Orieta
58 reviews · Local Guide
★★★★★
2025-02-07
Ana Cristina
activity unknown
★★★★★
2026-07-13
박태현
1 review
★★★★★
2026-06-29
Report generated Jul 15, 2026. Reviews change — you can request a fresh investigation.
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