Starbucks Reserve Roastery New York
Coffee shop · 61 9th Ave, New York, NY 10011, United States · United States
★ 4.3 on Google · 7,578 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 19, 2026 · 64 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
999 reviews examined
- Google rating
- 4.3★
- Not-flagged average
- 4.4★
- Flagged
- 6%
- Coverage
- 13%
All reviews shown by Google
935 examined reviews
64 of 999
999 of 7,578 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.
Review brief
What reviews not flagged by Revdict say
The Starbucks Reserve Roastery in New York offers a multi-level, immersive coffee experience featuring unique specialty drinks, cocktails, and fresh food. While many reviewers highlight the stunning atmosphere and engaging staff, others frequently report long wait times, high prices, and crowded conditions.
+ Repeated strengths
Whiskey Barrel-Aged Cold Brew
Reviewers frequently praise the specialty whiskey barrel-aged cold brew for its smooth, bold, and unique flavor.
3 supporting reviews
5★ · 2025-10-26
We visited the Starbucks Reserve and had such a great experience! The drink that stood out to us the most was the Whiskey Barrel-Aged Cold Brew — it was absolutely amazing! Hands down the best cold brew I’ve ever tried. The flavor was smoot...
5★ · 2025-11-18
Highly recommend the bourbon coffee! It’s amazing, I don’t know how they do it but it’s so smooth and tastes amazing. Every time I go to New York, I make sure to go here or their other reserve location by the Empire State Building. This one...
5★ · 2025-12-19
A signature whiskey cold brew only available in New York. It has a truly unique flavor. It has oak notes, coffee notes, and a hint of whiskey... It was truly amazing, lol. It's definitely worth a visit! We didn't go to Chelsea Market due to...
Atmosphere and Design
Reviewers consistently report that the multi-story venue has a beautiful, upscale, and unique design that makes it a fun place to visit.
3 supporting reviews
1★ · 2025-11-01
If you go on the weekends expect a line of approximately 15 minutes to order and more than 30 minutes after ordering to get the drink
5★ · 2025-10-29
Very interesting concept. Huge coffee shop! My first experience and it is a fascinating experience, one I would recommend especially if you are a coffee lover. Plenty of coffee and tea options, me me handier galore and lots of food choic...
5★ · 2026-04-10
As someone who avoids a typical Starbucks, the Reserve blew me away. Fresh food, wonderful coffee and cocktails and the friendliest staff in the world. I wish one would open in Miami!
Cocktails and Bar Area
Reviewers highlight the upper-level bar and specialty drinks like espresso martinis as a major positive experience.
2 supporting reviews
5★ · 2025-11-01
Espresso martinis are diviiiiiiiine here and worth every penny.
5★ · 2025-11-27
This was amazing!!! Recommended by NY expats and it didn’t disappoint! Aperol spritz, manhattan, and dirty martini all on point! Bathrooms were phenomenal too. Service was attentive and made the experience even better!
− Repeated complaints
Long Wait Times
Reviewers report lengthy delays both in ordering and waiting for drinks or food to be prepared.
3 supporting reviews
1★ · 2025-11-01
If you go on the weekends expect a line of approximately 15 minutes to order and more than 30 minutes after ordering to get the drink
1★ · 2025-11-01
If you go on the weekends expect a line of approximately 15 minutes to order and more than 30 minutes after ordering to get the drink
1★ · 2025-11-01
If you go on the weekends expect a line of approximately 15 minutes to order and more than 30 minutes after ordering to get the drink
Crowds and Seating
Reviewers frequently mention that the location gets extremely crowded, making it difficult to find a place to sit.
1 supporting review
4★ · 2025-10-23
I was in the neighborhood so I decided to stop by. I wasn’t expecting it to be so big with multiple floors lol It’s expected bc it’s the city but it was soo crowded when I went in. Everyone working there was very friendly and it had such a...
High Prices
Reviewers point out that the food, drinks, and merchandise are notably more expensive than standard locations.
3 supporting reviews
5★ · 2025-10-26
This is quite an experience! Very interesting options for coffee ( slightly pricy). The restrooms are well worth a visit!
1★ · 2025-10-30
The latte I just ordered was 40% more expensive than the same latte at the normie Starbucks…which is on the same block. Do I hate Starbucks because of capitalism or do I hate capitalism because of Starbucks?
1★ · 2025-11-05
This place is a cool atmosphere but I paid almost $8 for an Americano. That’s ridiculous. Plus, the drink got lost in a “glitch” and arrived to me late. It wasn’t very hot. If you want a normal cup of coffee, don’t go to this Starbucks. Oh...
Good for
- Coffee enthusiasts interested in specialty roasts and brewing methods
- Tourists looking for unique photo opportunities and city-exclusive merchandise
- Groups wanting to try coffee-infused cocktails and experiential drinks
Avoid if
- You are in a rush and need quick service
- You are looking for budget-friendly cafe prices
- You require a quiet workspace with easy access to seating and power outlets
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Oct ’25 | 51 | 2 |
| Nov ’25 | 116 | 13 |
| Dec ’25 | 123 | 4 |
| Jan ’26 | 109 | 8 |
| Feb ’26 | 70 | 6 |
| Mar ’26 | 82 | 6 |
| Apr ’26 | 113 | 6 |
| May ’26 | 144 | 11 |
| Jun ’26 | 109 | 6 |
| Jul ’26 | 82 | 2 |
Rating distribution
Evidence
- low activity account 64 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 64 flagged reviews.
Selçuk Dağ
1 review
★★★★★
2025-10-25
Thomas Yi
1 review
★★★★★
2025-10-25
김학봉
1 review
★★★★★
2025-11-02
Andrew Howell
1 review
★★★★★
2025-11-06
Kevin Parmar
2 reviews
★★★★★
2025-11-13
Best breakfast and drink.
Mahiro Kobayashi
1 review
★★★★★
2025-11-18
Rosario Figueroa
2 reviews
★☆☆☆☆
2025-11-19
Terrible, poor service, and doesn't have gluten-free options like other Starbucks.
Leslie yadid Bautista hau
1 review
★★★★★
2025-11-22
Good coffe
Nico Caszz
1 review
★★★★★
2025-11-22
:):):):):)
ღ-Azeneth -ღ
2 reviews
★★★★★
2025-11-22
👍👍👍
Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.
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