Sugar Factory New York - Time Square
American restaurant · 694 8th Ave, New York, NY 10036, United States · United States
★ 4.6 on Google · 7,485 reviews · View on Google Maps
Manipulation score
Likely ManipulatedCompleted Jul 15, 2026 · 506 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations.
Review anatomy
Reviews examined
1,000
Flagged
506
51% of examined
Flagged avg rating
4.9★
place average 4.6★
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Mar ’26 | 347 | 217 |
| Apr ’26 | 232 | 98 |
| May ’26 | 212 | 103 |
| Jun ’26 | 180 | 79 |
| Jul ’26 | 29 | 9 |
Rating distribution
Evidence
-
burst
8 occurrences — worst: 33 five-star reviews on 2026-03-20 vs avg 4.9/day
weight 1
Show all 8
- 5 five-star reviews on 2026-03-01 vs avg 0.0/day
- 9 five-star reviews on 2026-03-02 vs avg 0.2/day
- 6 five-star reviews on 2026-03-06 vs avg 0.7/day
- 13 five-star reviews on 2026-03-07 vs avg 1.0/day
- 14 five-star reviews on 2026-03-08 vs avg 1.5/day
- 33 five-star reviews on 2026-03-20 vs avg 4.9/day
- 33 five-star reviews on 2026-03-21 vs avg 6.1/day
- 22 five-star reviews on 2026-06-26 vs avg 4.3/day
- low activity account 404 reviews flagged weight 0.8
- duplicate text 54 reviews flagged weight 0.9
Flagged reviews
Exhibit — 11 reviews, near-identical wording
my server Elissa was amazingggg and so sweet 🫶🏻🫶🏻🫶🏻🫶🏻🩷🩷
- Alexis Gary ★★★★★ 2026-03-13 suspicion 57
- Christina Weir ★★★★★ 2026-03-21 suspicion 95
- Sahnii Didier ★★★★★ 2026-03-28 suspicion 63
- Kendall M ★★★★★ 2026-03-29 suspicion 79
- Tamika Tolliver ★★★★★ 2026-04-05 suspicion 79
- Ariel Semper ★★★★★ 2026-04-05 suspicion 90
- Maddy Love ★★★★★ 2026-04-13 suspicion 100
- Kiana Bowditch ★★★★★ 2026-05-09 suspicion 55
- Shaynalee Duran ★★★★★ 2026-05-12 suspicion 80
- ella brown ★★★★★ 2026-06-03 suspicion 79
- JMeyer 1112 ★★★★★ 2026-06-14 suspicion 62
Exhibit — 5 reviews, near-identical wording
Allison was a great server!
- Alexanna Esworthy ★★★★★ 2026-03-20 suspicion 100
- B Mersedez ★★★★★ 2026-03-27 suspicion 57
- Samantha Burrington ★★★★★ 2026-04-23 suspicion 55
- Steven Irick II ★★★★★ 2026-05-11 suspicion 79
- Gordon Toussaint ★★★★★ 2026-05-14 suspicion 57
Exhibit — 4 reviews, near-identical wording
Amy was a great waitress. Drinks were delicious.
- Eddie Dean ★★★★ 2026-03-14 suspicion 61
- Angelle Blves ★★★★★ 2026-03-21 suspicion 95
- Ruben Delacruz ★★★★★ 2026-03-21 suspicion 100
- Sarah McHale ★★★★★ 2026-04-05 suspicion 79
Exhibit — 3 reviews, near-identical wording
Our waitress Sarai was amazing! So sweet and attentive!
- London Sanaa ★★★★★ 2026-04-08 suspicion 79
- Taylor ★★★★★ 2026-05-10 suspicion 79
- Jess Totten ★★★★★ 2026-06-30 suspicion 61
Exhibit — 3 reviews, near-identical wording
Tommie was the best! Made the night
- Ivelisse Rivero ★★★★★ 2026-04-10 suspicion 59
- Shathora Tinsley ★★★★★ 2026-04-15 suspicion 59
- Rosalind Harrison ★★★★★ 2026-06-27 suspicion 79
Exhibit — 3 reviews, near-identical wording
Ask for Sydney, she was amazing!
- Lisa Vickery ★★★★★ 2026-03-26 suspicion 81
- Tyler Mangum ★★★★★ 2026-04-03 suspicion 59
- Jamie Trotter ★★★★★ 2026-06-09 suspicion 66
Exhibit — 3 reviews, near-identical wording
Sarai was super great, love her service
- Nachely Sanchez ★★★★★ 2026-03-09 suspicion 79
- Juan C. Hernandez ★★★★★ 2026-03-21 suspicion 95
- jasmin k sanchez ★★★★★ 2026-05-30 suspicion 81
Exhibit — 3 reviews, near-identical wording
Sarai and Warren, the best!
- Ashley Perez ★★★★★ 2026-03-09 suspicion 79
- Sarah Shea ★★★★★ 2026-03-29 suspicion 59
- Teresa Yournet ★★★★★ 2026-04-09 suspicion 55
Exhibit — 3 reviews, near-identical wording
Steven (he’s the best!!!)
- Ayla Pohlhaus ★★★★★ 2026-03-20 suspicion 95
- Anne Baxter Dingle ★★★★★ 2026-03-20 suspicion 100
- Jessica Navarro ★★★★★ 2026-03-20 suspicion 100
Exhibit — 2 reviews, near-identical wording
Warren was an awesome server !!!
- Kayla Carroll ★★★★★ 2026-04-04 suspicion 79
- Denita Evans ★★★★★ 2026-06-28 suspicion 61
Exhibit — 2 reviews, near-identical wording
The cocktail experience was amazing!! Tommie made the best drinks ever!!
- Jenna Tillson ★★★★★ 2026-06-26 suspicion 100
- Jennifer Shepherd ★★★★★ 2026-06-26 suspicion 100
Exhibit — 2 reviews, near-identical wording
SYDNEY WAS AMAZING!! Very nice and helpful.
- Lori-Ann de Chavitano ★★★★★ 2026-03-21 suspicion 95
- Justin Torres ★★★★★ 2026-06-07 suspicion 54
Exhibit — 2 reviews, near-identical wording
Daniel was the best server I had
- Sophie Riedemann ★★★★★ 2026-04-10 suspicion 62
- Ally ★★★★★ 2026-05-23 suspicion 79
Exhibit — 2 reviews, near-identical wording
Food was great! Steven was a great waitress!
- Constance Hollingsworth ★★★★★ 2026-03-26 suspicion 63
- rinah gallo ★★★★★ 2026-05-20 suspicion 78
Exhibit — 2 reviews, near-identical wording
SYDNEY WAS AWESOME !!!
- Noelle Fraser ★★★★★ 2026-04-25 suspicion 81
- Nathalie Pedemonte ★★★★★ 2026-05-02 suspicion 96
Exhibit — 2 reviews, near-identical wording
Sydney was attentive and great!
- Leslie D. ★★★★★ 2026-03-29 suspicion 79
- Steph Steffy ★★★★★ 2026-04-25 suspicion 60
Exhibit — 2 reviews, near-identical wording
Sarai was so sweet and so kind!!!
- Sofia Rivera ★★★★★ 2026-03-27 suspicion 79
- Mason Jett ★★★★★ 2026-03-31 suspicion 59
Showing the 10 most suspicious of 452 remaining flagged reviews.
Jennifer Mojave
2 reviews
★★★★★
2026-06-26
Tommie the bartender was fantastic!
Kirsten Shepherd
1 review
★★★★★
2026-06-26
Tommie, the bartender, made amazing drinks, had a very pleasant experience.
Alyssa Shepherd
1 review
★★★★★
2026-06-26
Tommie was the best bartender ever!
Lauri Tillson
2 reviews
★★★★★
2026-06-26
Tommie made the best drinks ever
antonio Flores
1 review
★★★★★
2026-06-26
Ainel was a great server wouldn’t ask for anyone else !!
Aicha Kourouma
1 review
★★★★★
2026-06-26
Sydney was a very beautiful waitress. She made our experience very lovely and wonderful. I’ll definitely be coming back
Hadja Konate
1 review
★★★★★
2026-06-26
Sydney was a great beautiful waitress she made sure we loved our food and had very much patience with us and at the end of our dinner I love my experience here
ameena Keita
1 review
★★★★★
2026-06-26
Sydney was really helpful and actually stayed with us and help us order she was really nice and loved her attitude really appreciate her
brayanna staton
1 review
★★★★★
2026-06-26
The bar tender, Tommie did an amazing job on the lemon drops! He’s super sweet !!
Erin Last name
2 reviews
★★★★★
2026-06-26
They was very nice and the food is so good
Report generated Jul 15, 2026. Reviews change — you can request a fresh investigation.
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