The FRIENDS™ Experience: The One in New York City
Tourist attraction · The Friends Experience, 130 E 23rd St, New York, NY 10010, United States · United States
★ 4.5 on Google · 5,385 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 19, 2026 · 68 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.5★
- Not-flagged average
- 4.6★
- Flagged
- 7%
- Coverage
- 19%
All reviews shown by Google
932 examined reviews
68 of 1,000
1,000 of 5,385 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.
Review brief
What reviews not flagged by Revdict say
The Friends Experience offers fans an immersive journey into the world of the hit sitcom with meticulously recreated sets and memorabilia. Reviewers report that staff members are exceptionally friendly and helpful, frequently offering to take photos for visitors using their own phones.
+ Repeated strengths
Friendly and helpful staff
Reviewers frequently highlight the enthusiastic staff who assist with poses and take photos on personal devices.
3 supporting reviews
4★ · 2025-08-07
If you’re a fan of the show, this is a fun experience.
5★ · 2025-11-08
If you love friends this is the best experience. So many photo opportunities and staff will offer to take photos with your camera if tou don't want to pay for them but it's definitely worth buying the actual photos. We had a cranberry lemon...
4★ · 2026-07-14
It's great, but it's still expensive. They say the tour lasts about an hour. I did it in 35 minutes. However, the good thing is that there are staff everywhere who can take your picture. So even if you're alone, you can do it and go home w...
Nostalgic sets and photo opportunities
Visitors enjoy exploring detailed replicas of iconic apartments and the Central Perk cafe while taking plenty of memorable photos.
1 supporting review
5★ · 2025-09-08
Had the best time. So much Friends memorabilia to see and interact with . Loads of pphoto opps .Chance to see the 2 flats ..couldn't have come to NY and not done this tour . All topped off with a coffee in Centeal Perk ..perfect
− Repeated complaints
Disappointing professional photos and merchandise
Some visitors report poor quality for purchased professional photographs and limited or basic options in the gift shop.
2 supporting reviews
3★ · 2025-09-15
Don't buy the photo booth, it's a disaster. The rest is pretty okay.
4★ · 2025-12-14
I love friends and this was a really fun experience! Photo ops everywhere. The little coffee shop at the end was great and the drink was actually good. You’re not rushed into anything, you just go at your own pace. It was actually so cool t...
Good for
- Dedicated fans of the Friends TV show
- Visitors looking for interactive photo opportunities and nostalgic memorabilia
- Travelers seeking an organized, self-paced attraction
Avoid if
- You are not familiar with or interested in the Friends television series
- You are traveling on a strict budget and wish to avoid expensive admission and add-ons
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jul ’25 | 30 | 3 |
| Aug ’25 | 118 | 7 |
| Sep ’25 | 116 | 8 |
| Oct ’25 | 100 | 5 |
| Nov ’25 | 80 | 5 |
| Dec ’25 | 83 | 8 |
| Jan ’26 | 103 | 3 |
| Feb ’26 | 67 | 7 |
| Mar ’26 | 60 | 4 |
| Apr ’26 | 80 | 10 |
| May ’26 | 84 | 6 |
| Jun ’26 | 51 | 2 |
| Jul ’26 | 28 | 0 |
Rating distribution
Evidence
- low activity account 66 reviews flagged weight 0.8
- generic account 2 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 68 flagged reviews.
Francisco Lobato
173 reviews · Local Guide
★★★★★
2025-10-31
If you're a fan, it's an absolute must-see. The atmosphere is perfect. And the service is wonderful.
Deana Bottei
296 reviews · Local Guide
★★★★★
2026-02-26
SO much fun for fans of Friends! It was such a neat experience!
Steve Swam
1 review
★★★★★
2025-07-24
Garrick Vaughan
2 reviews
★★★★★
2025-07-26
All fans of the series will love this experience. It's like being thrust into a time machine and placed on set of the show. There's so many classic moments to revisit and even see yourself in. Major shout out to Kettie who was so much fun, very sweet, and brought a lovely disposition to enhance the...
Mariam Matlabova
1 review
★★★★★
2025-08-11
Palla Erwan
2 reviews
★★★★★
2025-08-15
Omer siman tov
2 reviews
★★★★★
2025-08-18
Fantastic exhibition and experience for show fans
Son Manuela
1 review
★★★★★
2025-08-23
Roobik Agency
2 reviews
★★★★★
2025-08-28
A fantastic experience for Friends fans. A must-see on any visit to New York.
Marta Gordon
1 review
★★★★★
2025-09-01
Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.
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