Wendy's
Fast food restaurant · 938 8th Ave, New York, NY 10019, United States · United States
★ 3.8 on Google · 3,793 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 19, 2026 · 42 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 3.8★
- Not-flagged average
- 3.6★
- Flagged
- 4%
- Coverage
- 26%
All reviews shown by Google
958 examined reviews
42 of 1,000
1,000 of 3,793 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 19, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers frequently praise this Wendy's location for its tasty, affordable fast-food burgers, fries, and frosties compared to other chains. However, frequent operational challenges are reported, including slow service, long wait times, and persistent cleanliness issues throughout the dining area and restrooms.
+ Repeated strengths
Delicious and affordable food
Reviewers report that the burgers, fries, and frosties taste great and offer good value for the price.
3 supporting reviews
5★ · 2022-04-27
Delicious. One of the best fast food burgers I've ever had.
5★ · 2022-05-25
For me, the best value burger in New York. Both my wife's and my burgers were very good, as were the fries. And good value. The place was a bit dingy, especially the bathrooms.
5★ · 2025-07-09
One of the cheapest fast-food places we've ever been to; we paid €25 for three people (and yes, it's cheap because McDonald's is even more expensive). The set meals are €6-8 with fries and a drink. The burgers are good; they are a bit small...
Quick and friendly service on occasions
Some reviewers note fast service and polite staff members who efficiently handle orders.
3 supporting reviews
5★ · 2022-09-07
Fast and efficient service. Very fresh and crispy food.
5★ · 2023-04-20
Food was FRESH enjoyed my lunch the host Omar was very polite and helpful his customer service was far best I’ve had since I’ve dine in at a restaurant which is rare. Good job Wendy’s
5★ · 2026-02-12
I come by here late at night sometimes and the crew are always working hard and have a positive attitude. Even chatting with local workers and customers. Particularly the Latina manager lady - super friendly.
− Repeated complaints
Slow service and long wait times
Reviewers report exceptionally long waits, understaffed counters, and frequent delays with both in-store and mobile orders.
3 supporting reviews
1★ · 2022-04-22
The worst service. I know it was later at night but one of crew member was so rude not only to me she spoke to me with an attitude but also to other people and the delivery people. And they were sooooooo slow!!!! And they were out a few...
2★ · 2022-07-02
Waited over 30 minutes to order in cash line .
1★ · 2026-04-07
This place has some serious customer service and efficiency issues. People standing in here waiting for their order for 20+ minutes. For fast food that is just ridiculous. I think the employees here are in slow motion. There was tons of foo...
Cleanliness issues and dirty facilities
Reviewers report dirty tables, messy floors, overflowing trash cans, and poorly maintained or out-of-order restrooms.
3 supporting reviews
3★ · 2022-06-01
It was really dirty upstairs but the food was alright and the environment was fine.
2★ · 2022-10-28
Dirty tables..all of them.. and all the trash cans were over flooded.. bathroom on 2nd floor was out of order. Homeless people inside and outside the establishment. Food was good. Just had to wait a long time because there was a lot of peo...
5★ · 2025-12-31
tasty
Incorrect or incomplete orders
Reviewers report receiving wrong items, missing components, or missing sauces from their orders.
1 supporting review
2★ · 2026-03-07
Placed a mobile order for just a combo. We got to the counter when our order was called and the lady tossed our bag on the counter. We didn't receive a cup for the drink or any napkins. We tried to get the attention of the lady who gave us...
Good for
- Quick budget-friendly meals
- Classic fast-food burgers and frosties
- Grab-and-go takeout
Avoid if
- You are in a rush during peak hours
- You require clean dine-in facilities and restrooms
- You are sensitive to slow service and order mistakes
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Apr ’22 | 8 | 0 |
| May ’22 | 34 | 1 |
| Jun ’22 | 35 | 1 |
| Jul ’22 | 25 | 0 |
| Aug ’22 | 34 | 2 |
| Sep ’22 | 31 | 1 |
| Oct ’22 | 32 | 1 |
| Nov ’22 | 18 | 2 |
| Dec ’22 | 25 | 0 |
| Jan ’23 | 24 | 2 |
| Feb ’23 | 11 | 0 |
| Mar ’23 | 25 | 0 |
| Apr ’23 | 37 | 0 |
| May ’23 | 26 | 0 |
| Jun ’23 | 22 | 0 |
| Jul ’23 | 25 | 1 |
| Aug ’23 | 30 | 0 |
| Sep ’23 | 28 | 2 |
| Oct ’23 | 28 | 2 |
| Nov ’23 | 32 | 1 |
| Dec ’23 | 15 | 0 |
| Jan ’24 | 22 | 0 |
| Feb ’24 | 13 | 0 |
| Mar ’24 | 20 | 0 |
| Apr ’24 | 18 | 3 |
| May ’24 | 20 | 0 |
| Jun ’24 | 19 | 2 |
| Jul ’24 | 23 | 1 |
| Aug ’24 | 24 | 0 |
| Sep ’24 | 23 | 3 |
| Oct ’24 | 18 | 1 |
| Nov ’24 | 10 | 0 |
| Dec ’24 | 7 | 1 |
| Jan ’25 | 12 | 0 |
| Feb ’25 | 14 | 0 |
| Mar ’25 | 19 | 0 |
| Apr ’25 | 9 | 1 |
| May ’25 | 14 | 2 |
| Jun ’25 | 8 | 0 |
| Jul ’25 | 18 | 2 |
| Aug ’25 | 16 | 0 |
| Sep ’25 | 13 | 2 |
| Oct ’25 | 17 | 1 |
| Nov ’25 | 11 | 1 |
| Dec ’25 | 11 | 0 |
| Jan ’26 | 10 | 0 |
| Feb ’26 | 7 | 1 |
| Mar ’26 | 11 | 0 |
| Apr ’26 | 17 | 1 |
| May ’26 | 13 | 3 |
| Jun ’26 | 13 | 1 |
| Jul ’26 | 5 | 0 |
Rating distribution
Evidence
- low activity account 41 reviews flagged weight 0.8
- generic account 1 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 42 flagged reviews.
Caro Geffroy
260 reviews · Local Guide
★★★★★
2025-11-11
You'll understand the cost when you taste the food, appreciate the staff, and love the convenient spot. It's cheap eating but with satisfying amounts. All employees provide warm service. The meal was perfectly prepared. I'll keep supporting this spot.
Jeremiah Douglas
2 reviews
★★★★★
2022-06-12
Mario Ayala Villa
1 review
★★★★★
2022-08-18
Chunyin Lam
2 reviews
★☆☆☆☆
2022-09-07
I was Wendy's at morning get a comb 1 come with French fries and ask for ketchup and they tell me no ketchup in store I never get no more Wendy's for any meal and chicken was sweet never have sweet chicken burger
Tom Mi Hwang
2 reviews
★★★★★
2022-10-27
Michael Hogan
1 review
★★★★★
2022-11-03
Alexandre DECOUFLEY
2 reviews
★★★★★
2023-01-15
Dario Alf
1 review
★★★★★
2023-01-29
Victor Lennon
2 reviews
★★★★★
2023-07-07
Very nice 👍
Erick Romo
2 reviews
★☆☆☆☆
2023-09-16
Report generated Jul 19, 2026. Reviews change — you can request a fresh investigation.
More investigations in United States
Triad Heating & Cooling, Inc.
48Greensboro · United States
Suspicious
Southern Homes Heating & Air
26Stokesdale · United States
Clean
Fast Air Repair
31Ocala · United States
Clean
Nūdl
12Bedford · United States
Clean
Safeguard Roofing
63Bohemia · United States
Suspicious
Right Angle Roofing & Siding
61Patchogue · United States
Suspicious