Christine Relyea - State Farm Insurance Agent
2391 Richmond Ave, Staten Island, NY 10314, United States · United States
★ 5.0 on Google · 1,665 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Oct 29, 2026 · 358 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
999 reviews examined
- Google rating
- 5.0★
- Not-flagged average
- 5.0★
- Flagged
- 36%
- Coverage
- 60%
All reviews shown by Google
641 examined reviews
358 of 999
999 of 1,665 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Oct 29, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that Christine Relyea's State Farm agency provides exceptional, attentive customer service and helps clients secure competitive rates when bundling or transitioning policies. While the vast majority of feedback is overwhelmingly positive, isolated concerns mention high or rising rates and difficulties with claims handling.
+ Repeated strengths
Helpful and patient customer service
Reviewers frequently highlight the staff's patience, professionalism, and willingness to answer questions thoroughly.
2 supporting reviews
5★ · 2024-04-24
My only regret is that I’m limited to only 5 stars - what an easy, painless transition from one insurer to another- Crystal is the best !
5★ · 2024-04-24
Office realy get me to what my family want save time work with us if friendly manner our agent M/s Julia spend time under stand what we feel and get us there So happy I refer the office /Julia to all my friends and family
Competitive rates and savings
Multiple reviewers note that the agency helped them find better quotes and lower their insurance premiums through bundling.
3 supporting reviews
5★ · 2024-05-10
Spoke with Julia and she is great!! I was able to save lots of money by switching to State Farm! Based on the experience I had with Julia I’ll be a client for life. Thank you
5★ · 2024-07-12
I recently signed with Christina Relyea’s State Farm agency. I was helped out by insurance advisor Selina Warren and my experience was exceptional. Selina was incredibly friendly, and very knowledgeable. Selina provided me with all the ne...
5★ · 2025-08-22
Tim was great, I save $1,000 a year on my auto, great service, great people.
Seamless policy transitions
Clients appreciate the smooth, efficient process when switching providers or transferring policies between states.
3 supporting reviews
5★ · 2024-05-01
I just switched to StateFarm as they were able to price me better than my current policy with better coverage. I walked into the office to have the cars photographed and everyone was so nice. The receptionist helped me set up the devices...
5★ · 2024-06-12
Excellent service and helpful staff. They ironed out the complications I had as I transferred from one state to another. Always wish to do business with these guys!
5★ · 2025-07-09
Exceptional Service – Highly Recommend! Working with Giulia has been an absolute pleasure. From the start, she was attentive, responsive, and truly went above and beyond to help us transition both our home and auto insurance smoothly. She...
− Repeated complaints
Rising rates and billing issues
A few reviewers report unexpected or continually increasing premium rates over time.
2 supporting reviews
1★ · 2024-05-07
Most unprofessional place. Every time I tried to resolve something, someone was always nasty to me over the phone. My rates always keeps going up, despite having no driving issues for over 20 years. It was always an issue with this place. T...
1★ · 2026-08-20
Biggest scammers of all time.i have been with them from last 5 years.they will increase my premium every 6 months with out informing me.when ever I call to find out about increase.they will start giving lame excuses.they are rude as hell.on...
Claims process difficulties
Isolated reviewers mention experiencing a run-around or unsatisfactory communication when trying to resolve claims.
2 supporting reviews
1★ · 2024-05-07
Most unprofessional place. Every time I tried to resolve something, someone was always nasty to me over the phone. My rates always keeps going up, despite having no driving issues for over 20 years. It was always an issue with this place. T...
1★ · 2026-04-07
Absolute worst insurance company I’ve ever dealt with. Unfriendly, unknowledgeable, and incompetent. Took them a year to figure out they completely screwed up my claim where I was hit by someone running a stop sign, physically disabling me,...
Good for
- Switching insurance providers and bundling auto and home policies
- First-time buyers needing guidance on condo, home, or renters insurance
- Clients looking for live, communicative agency support over automated hotlines
Avoid if
- You expect flat or constantly decreasing premiums without periodic market increases
- You prefer strictly digital, self-service insurance management without agent interaction
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Apr ’24 | 6 | 1 |
| May ’24 | 23 | 5 |
| Jun ’24 | 35 | 16 |
| Jul ’24 | 37 | 14 |
| Aug ’24 | 19 | 5 |
| Sep ’24 | 14 | 3 |
| Oct ’24 | 15 | 2 |
| Nov ’24 | 20 | 8 |
| Dec ’24 | 9 | 5 |
| Jan ’25 | 16 | 5 |
| Feb ’25 | 19 | 11 |
| Mar ’25 | 54 | 19 |
| Apr ’25 | 37 | 13 |
| May ’25 | 25 | 8 |
| Jun ’25 | 16 | 4 |
| Jul ’25 | 19 | 5 |
| Aug ’25 | 17 | 4 |
| Sep ’25 | 23 | 6 |
| Oct ’25 | 47 | 21 |
| Nov ’25 | 27 | 9 |
| Dec ’25 | 37 | 14 |
| Jan ’26 | 45 | 20 |
| Feb ’26 | 31 | 11 |
| Mar ’26 | 35 | 14 |
| Apr ’26 | 71 | 27 |
| May ’26 | 52 | 15 |
| Jun ’26 | 47 | 21 |
| Jul ’26 | 50 | 22 |
| Aug ’26 | 41 | 14 |
| Sep ’26 | 59 | 21 |
| Oct ’26 | 53 | 15 |
Rating distribution
Evidence
-
burst
6 occurrences — worst: 7 five-star reviews on 2025-10-17 vs avg 1.1/day
weight 1
Show all 6
- 5 five-star reviews on 2024-06-08 vs avg 0.6/day
- 5 five-star reviews on 2025-10-16 vs avg 1.0/day
- 7 five-star reviews on 2025-10-17 vs avg 1.1/day
- 7 five-star reviews on 2026-01-07 vs avg 1.1/day
- 5 five-star reviews on 2026-03-16 vs avg 0.9/day
- 6 five-star reviews on 2026-09-14 vs avg 1.2/day
- review drive 6 five-star reviews on 2024-07-18 vs avg 1.0/day, 3 of them name a staff member weight 0.5
- low activity account 331 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 358 flagged reviews.
Mexi ZEQIRI
2 reviews
★★★★★
2024-06-08
Great customer service! Very happy with them and most importantly they have the best offers out there!
Karen Panarella
1 review
★★★★★
2024-06-08
Gerard
2 reviews
★★★★★
2025-10-17
Excellent service
Emily Sabins
2 reviews
★★★★★
2025-10-17
Tom Palma
2 reviews
★★★★★
2025-10-17
Tim helped me get a much better premium on my 2018 Hyundai Elantra.
Shanti Aggarwal
2 reviews
★★★★★
2025-10-17
Alyssa did a great job!
junxian kok
1 review
★★★★★
2026-01-07
Giulia was absolutely amazing and very helpful on helping me with my auto insurance and life insurance
jim Healy
1 review
★★★★★
2026-01-07
Aubrey was great to work with, she signed Me up and few months ago and now she just signed me up with my home owners Policy. It was a pleasure.
Derek Rusinak
2 reviews
★★★★★
2026-03-16
Tim Ho was easy to work with and a strong communicator. Explained everything thoroughly and made things seem less!
Salvatore Basso
1 review
★★★★★
2026-03-16
thank you, Marissa for all your help
Report generated Oct 29, 2026. Reviews change — you can request a fresh investigation.
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