Northeastern Gastroenterology Associates, PC & Mountain Laurel Surgery Center
1860 Fair Ave # A, Honesdale, PA 18431, United States · United States
★ 4.9 on Google · 1,142 reviews · View on Google Maps
Manipulation score
Likely ManipulatedCompleted Sep 13, 2026 · 566 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.9★
- Not-flagged average
- 4.8★
- Flagged
- 57%
- Coverage
- 88%
All reviews shown by Google
434 examined reviews
566 of 1,000
1,000 of 1,142 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 13, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that Northeastern Gastroenterology Associates provides generally professional and efficient medical care with clean, modern facilities. While many highlight courteous staff, thorough doctors, and smooth procedures, a subset of reviewers report issues such as poor administrative communication, scheduling mix-ups, and dismissive bedside manner from certain providers.
+ Repeated strengths
Friendly and Professional Staff
Numerous reviewers praise the nursing and support staff for being exceptionally kind, courteous, and welcoming.
2 supporting reviews
5★ · 2024-09-18
Awesome people and excellent care and professionalism! Made my procedure an absolute pleasurable experience ! Would highly recommend
5★ · 2024-09-25
Friendly, welcoming and helpful place!! Highly recommend!!
Clean and Efficient Facility
Reviewers frequently highlight the clean environment and efficient, well-organized scheduling that minimizes wait times.
3 supporting reviews
5★ · 2024-09-23
Very professional staff. Clean facility. Let you know what was coming every step
5★ · 2024-10-09
The staff, nurses and doctors are wonderful. The facility is neat and clean. They made my medical procedure more pleasant. Very kind people!!
5★ · 2025-07-04
Professional. Clean. Prompt. Friendly
Thorough Pre- and Post-Procedure Communication
Many patients note that doctors and medical staff take the time to clearly explain procedures and follow up afterward.
2 supporting reviews
5★ · 2024-10-04
Staff was extremely polite and professional. They put me at ease and explained my procedure so I could understand . The Dr met with me pre and post procedure to answer all questions.
5★ · 2026-01-22
Excellent, kind, and professional staff
− Repeated complaints
Administrative and Scheduling Errors
Some reviewers report frustrating experiences with administrative staff, including delayed prior authorizations, unreturned calls, and canceled appointments.
3 supporting reviews
4★ · 2025-12-10
Dr Walsh is really great thus far, but communication with the office staff has been very disappointing. Initial appt on 11/24, scheduled upper GI endo for 11/26 only to discover it needed a prior authorization from my insurance. Office staf...
1★ · 2026-07-09
The office staff here seems to be wildly incompetent. They let me schedule an appoint a month out for a procedure for my husband and I have called weekly since then to make sure they had all of the records they needed and make sure we were...
2★ · 2026-09-03
Scheduler is rude. And definitely don’t ask her billing questions
Dismissive or Unprofessional Provider Behavior
A subset of reviews mention specific encounters where doctors or support staff were rude, dismissive, or lacked proper bedside manner.
1 supporting review
1★ · 2025-08-07
I had a very disappointing experience at this office. The gastroenterologist was obnoxious and dismissive, and my concerns were not taken seriously. Additionally, one of the administrative staff members was sarcastic. The provider I had bee...
Anesthesia Communication Gaps
A few reviewers note that the anesthesia team proceeded with sedation abruptly without providing clear verbal warnings or heads-up.
2 supporting reviews
3★ · 2026-05-21
Overall good experience but not very personal Nursing was great but anesthesia was too busy talking to other staff. Got on table, looked over and saw her standing there with 3 syringes in hand. No explanation or said she was going to inject...
1★ · 2026-05-28
Came to check in for procedure, waited about 10 minutes at the window until someone finally acknowledged me. The nurse was very nice, but the anesthesiologist had zero bedside manner. She didn’t even give me a heads up as she was putting me...
Good for
- Routine gastroenterology procedures like colonoscopies and endoscopies
- Patients seeking clean facilities with minimal wait times
- Individuals who value thorough pre- and post-procedure explanations
Avoid if
- You require extensive post-treatment diagnostic follow-up from office staff
- You are sensitive to rushed interactions or potential administrative disorganization
Recent pattern — Newer reviews from late 2025 through mid-2026 show an increased frequency of specific complaints regarding administrative disorganization, unreturned messages, and prior authorization delays compared to earlier positive trends.
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Sep ’24 | 39 | 13 |
| Oct ’24 | 66 | 20 |
| Nov ’24 | 43 | 28 |
| Dec ’24 | 41 | 25 |
| Jan ’25 | 77 | 43 |
| Feb ’25 | 55 | 13 |
| Mar ’25 | 67 | 33 |
| Apr ’25 | 29 | 20 |
| May ’25 | 62 | 44 |
| Jun ’25 | 61 | 36 |
| Jul ’25 | 32 | 18 |
| Aug ’25 | 3 | 0 |
| Sep ’25 | 43 | 27 |
| Oct ’25 | 16 | 11 |
| Nov ’25 | 50 | 41 |
| Dec ’25 | 33 | 19 |
| Jan ’26 | 51 | 35 |
| Feb ’26 | 39 | 29 |
| Mar ’26 | 34 | 23 |
| Apr ’26 | 65 | 31 |
| May ’26 | 44 | 28 |
| Jun ’26 | 11 | 3 |
| Jul ’26 | 1 | 0 |
| Aug ’26 | 36 | 26 |
| Sep ’26 | 2 | 0 |
Rating distribution
Evidence
-
burst
37 occurrences — worst: 21 five-star reviews on 2026-05-20 vs avg 1.4/day
weight 1
Show all 37
- 9 five-star reviews on 2024-11-11 vs avg 1.5/day
- 12 five-star reviews on 2024-11-27 vs avg 1.2/day
- 9 five-star reviews on 2024-12-11 vs avg 1.6/day
- 10 five-star reviews on 2024-12-30 vs avg 0.9/day
- 6 five-star reviews on 2025-01-15 vs avg 1.1/day
- 8 five-star reviews on 2025-01-20 vs avg 1.4/day
- 14 five-star reviews on 2025-01-22 vs avg 1.8/day
- 13 five-star reviews on 2025-03-26 vs avg 1.7/day
- 8 five-star reviews on 2025-04-14 vs avg 1.4/day
- 5 five-star reviews on 2025-04-28 vs avg 0.8/day
- 10 five-star reviews on 2025-05-07 vs avg 0.9/day
- 8 five-star reviews on 2025-05-09 vs avg 1.3/day
- 11 five-star reviews on 2025-05-27 vs avg 1.4/day
- 10 five-star reviews on 2025-05-29 vs avg 1.8/day
- 12 five-star reviews on 2025-06-09 vs avg 1.4/day
- 14 five-star reviews on 2025-06-16 vs avg 2.1/day
- 14 five-star reviews on 2025-07-02 vs avg 2.0/day
- 8 five-star reviews on 2025-09-04 vs avg 0.1/day
- 6 five-star reviews on 2025-09-09 vs avg 0.5/day
- 9 five-star reviews on 2025-09-24 vs avg 0.9/day
- 9 five-star reviews on 2025-10-22 vs avg 0.7/day
- 18 five-star reviews on 2025-11-17 vs avg 0.8/day
- 12 five-star reviews on 2025-11-19 vs avg 1.4/day
- 11 five-star reviews on 2025-12-03 vs avg 1.7/day
- 6 five-star reviews on 2026-01-09 vs avg 0.6/day
- 8 five-star reviews on 2026-01-14 vs avg 0.7/day
- 7 five-star reviews on 2026-01-19 vs avg 1.0/day
- 15 five-star reviews on 2026-02-23 vs avg 0.4/day
- 11 five-star reviews on 2026-02-25 vs avg 0.9/day
- 8 five-star reviews on 2026-03-09 vs avg 1.2/day
- 8 five-star reviews on 2026-03-30 vs avg 0.8/day
- 15 five-star reviews on 2026-04-01 vs avg 1.1/day
- 8 five-star reviews on 2026-04-22 vs avg 1.6/day
- 21 five-star reviews on 2026-05-20 vs avg 1.4/day
- 9 five-star reviews on 2026-08-05 vs avg 0.0/day
- 8 five-star reviews on 2026-08-13 vs avg 0.6/day
- 5 five-star reviews on 2026-08-15 vs avg 0.9/day
- review drive 5 five-star reviews on 2025-11-05 vs avg 0.5/day, 3 of them name a staff member weight 0.5
- low activity account 288 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 566 flagged reviews.
Linda Ann Henderson
2 reviews
★★★★★
2024-11-11
Excellent doctors location. They are on time and on point from the receptionists, nurses and the doctor. They take great take care of you.
Jasper Defazio
2 reviews
★★★★★
2024-11-11
Joanie Abramson
2 reviews
★★★★★
2024-11-11
Karen Brill
1 review
★★★★★
2024-11-27
Everyone is very professional
Ginny malone
1 review
★★★★★
2024-11-27
Sparkling clean site with professional, kind, informative staff.
Andrew Suponcic
2 reviews
★★★★★
2024-11-27
Very polite and professional
Paul Pogozelski
1 review
★★★★★
2024-12-11
Mary Jo Tolerico
1 review
★★★★★
2024-12-30
Very friendly. All way professional they always make you feel relaxed and well cared for.
Andrea Archer
1 review
★★★★★
2024-12-30
Staff was very professional, and very pleasant.
Sharon Mills
1 review
★★★★★
2024-12-30
Everyone was very kind courteous and helpful. It was a very pleasant experience
Report generated Sep 13, 2026. Reviews change — you can request a fresh investigation.
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