IVEGAN SUPERSHOP WESTLAKE

16 Đ. Tô Ngọc Vân, Tây Hồ, Hà Nội 100000, Vietnam · Vietnam

★ 4.8 on Google · 1,494 reviews · View on Google Maps

36 / 100

Manipulation score

Clean

Completed Sep 6, 2026 · 224 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst: — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account: — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text: — the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

1,000 reviews examined

Google rating: 4.8★
Not-flagged average: 4.7★
Flagged: 22%
Coverage: 67%

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 6, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers report that this vegan cafe offers a large and varied plant-based menu featuring popular items like smoothie bowls, salads, and burgers in a cozy environment. While many praise the fresh flavors, large portions, and relaxing atmosphere, others frequently cite slow service, long wait times, and inconsistent dish quality.

+ Repeated strengths

Smoothie Bowls & Breakfast Items

Reviewers consistently praise the flavor, presentation, and generous portions of the smoothie bowls and toasts.

3 supporting reviews

5★ · 2023-02-22
A truly perfect café. The iced coffee and the smoothie bowl were amazing. The best I've had in Vietnam so far. The owner is also very friendly.

5★ · 2023-03-19
The food was delicious and the service was excellent.

5★ · 2023-03-03
Delicious bowls and cozy place, worth visiting!

Vegan Food Variety & Taste

Many diners highlight the extensive, creative menu options ranging from falafel bowls and burgers to pizzas.

1 supporting review

5★ · 2025-12-14
This was my first time at the restaurant and I found the food delicious and fresh (the picture shows an acai bowl). I went on a quiet day, so it was really relaxing. The staff were lovely and enthusiastic. Thank you, shop! 🫰🫰🫰🫰

Cozy Ambience & Work-Friendly Space

Reviewers frequently note the clean, quiet, and relaxing atmosphere that is well-suited for working or relaxing.

2 supporting reviews

5★ · 2025-08-21
Great vegan restaurant! Fresh and tasty food, smiling and welcoming staff. Very good coffee ☕ The place is quite and nicely decorated. Comfortable for working on your laptop for a few hours. I've been coming here almost every day from my 2...

5★ · 2025-12-22
Ivegan became our home 🏡 in Hanoi 🇻🇳! Not only the Tay Ho unit is super welcoming and peaceful for a study or work session👩🏽‍💻, but the staff is incredibly friendly and the food is delicious! 💰 They accept cash and card; 🛜 They have W...

− Repeated complaints

Slow Service & Long Wait Times

Reviewers frequently report long delays in receiving their food, sometimes waiting up to an hour or experiencing uncoordinated service.

1 supporting review

1★ · 2026-04-07
Bad service, never come here, doesn't know how to prepare what you ask for, takes an hour plus, and doesn't know how to prepare what you ask for, don't come here in your life, disgusting food

Inconsistent Food Quality

Some diners experience bland flavors, overcooked items like dry falafel or fries, or dishes that differ between visits.

2 supporting reviews

1★ · 2023-08-24
Well, this is one of my favorite vegan places in Vietnam but unfortunately there is a continuous list of issues specially because I order frequently from this shop. My feedback here is hopefully for them to improve: 1 - Service ( missing cu...

5★ · 2025-08-11
The best vegan restaurant I've eaten in so far.

Pricing & Portion Discrepancies

A few reviewers feel that certain dishes are overpriced for what is served or note smaller-than-expected portions on select items.

2 supporting reviews

1★ · 2025-07-17
Actually before it was good experience with the I vegan chain . But when I have a visit in Hanoi I would like to visit that place ,before 30 minutes i checked the menu and price ,then I make a decision to chose this place for my dinner .Wh...

5★ · 2025-11-21
Excellent place for a vegan breakfast

Good for

Plant-based breakfast and brunch
Remote work in a calm cafe setting
Travelers seeking gluten-free vegan options

Avoid if

You are in a rush and need fast food service
You expect perfectly consistent flavor and preparation across dishes
You dislike overly subtle or bland seasoning in savory meals

Review anatomy

Reviews per month

Feb ’23

Oct ’23

Jun ’24

Feb ’25

Oct ’25

Jun ’26

Reviews per month, total and flagged
Month	Reviews	Flagged
Feb ’23	5	3
Mar ’23	16	0
Apr ’23	15	1
May ’23	5	0
Jun ’23	7	0
Jul ’23	10	0
Aug ’23	16	0
Sep ’23	9	1
Oct ’23	12	1
Nov ’23	7	0
Dec ’23	7	0
Jan ’24	11	0
Feb ’24	32	4
Mar ’24	17	1
Apr ’24	17	2
May ’24	11	1
Jun ’24	4	0
Jul ’24	7	0
Aug ’24	6	1
Sep ’24	17	2
Oct ’24	30	2
Nov ’24	31	3
Dec ’24	19	1
Jan ’25	20	8
Feb ’25	42	11
Mar ’25	50	12
Apr ’25	31	6
May ’25	28	5
Jun ’25	42	12
Jul ’25	19	1
Aug ’25	32	4
Sep ’25	39	10
Oct ’25	31	2
Nov ’25	29	1
Dec ’25	18	2
Jan ’26	114	85
Feb ’26	28	3
Mar ’26	58	24
Apr ’26	40	9
May ’26	19	2
Jun ’26	23	1
Jul ’26	15	2
Aug ’26	10	1
Sep ’26	1	0

Rating distribution

5★

4★

3★

2★

1★

Evidence

burst
11 occurrences — worst: 22 five-star reviews on 2026-03-01 vs avg 1.0/day
Show all 11
- 6 five-star reviews on 2025-01-13 vs avg 0.4/day
- 6 five-star reviews on 2025-02-17 vs avg 0.7/day
- 6 five-star reviews on 2025-06-25 vs avg 1.1/day
- 6 five-star reviews on 2025-09-29 vs avg 1.1/day
- 12 five-star reviews on 2026-01-17 vs avg 0.8/day
- 15 five-star reviews on 2026-01-20 vs avg 1.1/day
- 14 five-star reviews on 2026-01-25 vs avg 2.0/day
- 15 five-star reviews on 2026-01-27 vs avg 2.5/day
- 17 five-star reviews on 2026-01-28 vs avg 3.0/day
- 22 five-star reviews on 2026-03-01 vs avg 1.0/day
- 6 five-star reviews on 2026-04-04 vs avg 1.1/day
weight 1
low activity account 137 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 224 flagged reviews.

jullipiter -줄리피터-

1 review

★★★★★

2025-02-17

Best vegan restaurant in town, the food is always fresh and super tasty, very high quality products and food! The cashew cheese is AMAZING, is so good that even my non vegan boyfriend liked everything. The staff was also very nice and kind and the place feels cozy, i really loved it and recommend it...

Ant P

2 reviews

★★★★★

2025-06-25

Best vegan restaurant in town, the food is fresh and tasty, The pesto pizza is amazing and the tast combination is excellent. The place feels cozy, i really loved it and recommend it! Prices are affordable too.