Régie des Lumières
8 Pl. Jean Macé, 69007 Lyon, France · France
★ 3.9 on Google · 216 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Sep 16, 2026 · 80 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
216 reviews examined
- Google rating
- 3.9★
- Not-flagged average
- 3.6★
- Flagged
- 37%
- Coverage
- 100%
All reviews shown by Google
136 examined reviews
80 of 216
216 of 216 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 16, 2026.
Review brief
What reviews not flagged by Revdict say
Reviews present a deeply divided perspective on this property management agency. While some reviewers report helpful staff and smooth rental or sale processes, a significant portion report severe communication breakdowns and unfulfilled management duties.
+ Repeated strengths
Staff responsiveness and helpfulness
Reviewers report that staff members are welcoming, attentive, and quick to respond to requests.
3 supporting reviews
5★ · 2022-02-01
Excellent management. A wonderful team, always attentive to our needs.
5★ · 2022-06-17
Thank you so much for your responsiveness and kindness. It was a real pleasure speaking with the lady on the phone. She gave me excellent advice. I highly recommend her!
5★ · 2024-11-26
The team is attentive and very responsive when you need them.
Rental and sales transactions
Several reviewers highlight efficient handling of apartment viewings, sales, and rentals.
3 supporting reviews
5★ · 2022-06-17
We found an apartment through the Rdl agency. Response, viewing and process were quick and very good.
5★ · 2022-10-24
A very professional agency. They were very helpful in guiding us through the sales process.
5★ · 2024-12-28
We entrusted the management of our apartment to Régie des Lumières. It was rented in one day and they provided excellent service. Thank you!
− Repeated complaints
Communication and unresponsiveness
Reviewers report widespread difficulty reaching staff by phone and that emails frequently go unanswered.
2 supporting reviews
1★ · 2025-06-13
It seems only negative reviews get a reaction from you; this will only be the second one, so let's go! This management company is available before the contract is signed, but afterwards, there's no one there. All our emails and calls go una...
1★ · 2025-11-30
NO RESPONSE, no reply by mail or email. Condominium issues remain unresolved.
Poor property management and administrative delays
Reviewers report neglected buildings, delayed general meetings, and a lack of follow-up on maintenance issues.
2 supporting reviews
1★ · 2023-07-22
This management company isn't doing its job. The building is neglected, there's been a power outage in the common areas for over a week, the gutters are leaking and damaging the facade, and repairs aren't being carried out despite numerous...
1★ · 2024-02-22
Run away! The AGM for closing the 2022 accounts in early 2024 still hasn't been held despite dozens of reminders. Promises to send out notices, then apology emails, but still no notice by that date. Apparently, the agency grinds to a halt w...
Good for
- Quick property rentals and sales
- Clients looking for local management support
Avoid if
- You expect consistent communication and timely email replies
- You require proactive condominium maintenance and scheduled annual general meetings
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Dec ’21 | 3 | 2 |
| Jan ’22 | 0 | 0 |
| Feb ’22 | 1 | 0 |
| Mar ’22 | 1 | 0 |
| Apr ’22 | 2 | 0 |
| May ’22 | 15 | 8 |
| Jun ’22 | 22 | 11 |
| Jul ’22 | 1 | 0 |
| Aug ’22 | 3 | 0 |
| Sep ’22 | 0 | 0 |
| Oct ’22 | 13 | 6 |
| Nov ’22 | 2 | 0 |
| Dec ’22 | 0 | 0 |
| Jan ’23 | 1 | 0 |
| Feb ’23 | 2 | 0 |
| Mar ’23 | 0 | 0 |
| Apr ’23 | 0 | 0 |
| May ’23 | 0 | 0 |
| Jun ’23 | 2 | 2 |
| Jul ’23 | 9 | 2 |
| Aug ’23 | 0 | 0 |
| Sep ’23 | 0 | 0 |
| Oct ’23 | 0 | 0 |
| Nov ’23 | 0 | 0 |
| Dec ’23 | 4 | 0 |
| Jan ’24 | 4 | 1 |
| Feb ’24 | 3 | 0 |
| Mar ’24 | 3 | 1 |
| Apr ’24 | 1 | 0 |
| May ’24 | 1 | 0 |
| Jun ’24 | 2 | 0 |
| Jul ’24 | 4 | 2 |
| Aug ’24 | 2 | 0 |
| Sep ’24 | 4 | 1 |
| Oct ’24 | 9 | 4 |
| Nov ’24 | 6 | 2 |
| Dec ’24 | 4 | 0 |
| Jan ’25 | 1 | 1 |
| Feb ’25 | 12 | 6 |
| Mar ’25 | 7 | 2 |
| Apr ’25 | 3 | 1 |
| May ’25 | 11 | 6 |
| Jun ’25 | 8 | 3 |
| Jul ’25 | 10 | 3 |
| Aug ’25 | 1 | 0 |
| Sep ’25 | 7 | 2 |
| Oct ’25 | 4 | 2 |
| Nov ’25 | 2 | 0 |
| Dec ’25 | 3 | 0 |
| Jan ’26 | 1 | 0 |
| Feb ’26 | 4 | 2 |
| Mar ’26 | 7 | 5 |
| Apr ’26 | 3 | 0 |
| May ’26 | 3 | 1 |
| Jun ’26 | 5 | 4 |
Rating distribution
Evidence
- burst 5 five-star reviews on 2022-06-15 vs avg 0.4/day; 5 five-star reviews on 2025-05-02 vs avg 0.1/day; 5 five-star reviews on 2026-03-12 vs avg 0.2/day weight 1
- low activity account 69 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 80 flagged reviews.
Wahiba Nouali
1 review
★★★★★
2022-06-15
Excellent management team, attentive, smiling and competent staff, I recommend them.
nassim derkaoui
2 reviews
★★★★★
2025-05-02
I thank my manager, Mr. Sabri, for his responsiveness!
Khal Derk
1 review
★★★★★
2025-05-02
Excellent property management firm
Noemie Domitile
1 review
★★★★★
2026-03-12
Good relationship with the respectful director
Melinda Hennaoui
6 reviews
★★★★★
2022-06-15
Ismael Derkaoui
3 reviews
★★★★★
2022-06-15
A very, very good condominium; I wholeheartedly recommend it.
tya aib
7 reviews
★★★★★
2022-06-15
A professional team that listens to its clients. Always available and responsive. I recommend them 👍
Adelinoh Kabyliianoh
4 reviews
★★★★★
2022-06-15
Delighted with the services of the management company, I have been living for over a year now in an apartment managed by the lighting management company and I am completely satisfied with the services.
Marilyn Chatain
5 reviews
★★★★★
2025-05-02
I would like to thank La Régie des Lumière and especially the condominium management team for their excellent and professional handling of our condominium. The team did thorough work and successfully took over the disastrous accounts from our previous property manager. All the members of the condom...
Maissa Lagha
3 reviews
★★★★★
2025-05-02
We entrusted the management of our apartment to Amandine, and I wanted to share my experience because her handling of my case was excellent and the rental process was efficient. I highly recommend her!
Report generated Sep 16, 2026. Reviews change — you can request a fresh investigation.
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