RENAULT RENNES - CAR LOVERS
300 Rue de Fougères, 35700 Rennes, France · France
★ 4.7 on Google · 3,658 reviews · View on Google Maps
Manipulation score
CleanCompleted Jul 23, 2026 · 280 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.7★
- Not-flagged average
- 4.8★
- Flagged
- 28%
- Coverage
- 27%
All reviews shown by Google
720 examined reviews
280 of 1,000
1,000 of 3,658 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Jul 23, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this dealership generally provides a warm welcome, professional sales advice, and efficient vehicle handovers. However, multiple customers highlight issues such as poor after-sales communication, delivery delays, and difficulties scheduling prompt workshop appointments.
+ Repeated strengths
Welcoming and professional staff
Many reviewers praise the warm, friendly, and professional demeanor of the sales and delivery personnel.
1 supporting review
5★ · 2024-12-18
Thanks to the whole team at Renault Longchamp, who are very professional and very friendly.
Vehicle handover and explanations
Customers frequently mention that vehicle handovers include thorough, patient, and clear demonstrations of car features.
1 supporting review
5★ · 2024-12-12
I was very satisfied with my experience at this dealership. As a freelancer, I was assisted by Mr. Gasnier, the professional sales manager, who is very well-suited to his role: concise, responsive, available, and efficient. I highly recomme...
Workshop and maintenance service
Several reviews note quick, efficient workshop servicing, timely repairs, and cars returned clean.
2 supporting reviews
5★ · 2025-07-11
Eric MINAUDO and Nicolas TREFLEZ provided a very warm welcome and demonstrated excellent professionalism during the purchase and delivery of the vehicle. We highly recommend them.
5★ · 2025-07-14
Welcoming, professional, and efficient! The invoice matched the quote. The vehicle was returned clean and on time!
− Repeated complaints
After-sales communication delays
Reviewers report lengthy delays, unreturned calls, and poor responsiveness when trying to resolve post-purchase issues or repair estimates.
1 supporting review
1★ · 2026-03-06
While I was satisfied with the sale itself, the after-sales service is deplorable. I've been waiting for a repair estimate for almost a month. With each call (about ten in total), the representatives just pass the buck (EV manager, used car...
Appointment and scheduling backlogs
Customers complain about excessively long wait times to secure workshop or maintenance appointments.
3 supporting reviews
5★ · 2025-01-24
Pleasant welcome, efficient service, meticulous work. I recommend them. Only downside: excessively long wait times for appointments.
1★ · 2026-01-07
I've been waiting three weeks for an email quote for a repair on my car. I called again today to find out the status of my quote. They told me they could see me for a diagnostic check without an appointment. I arrived at the dealership, and...
1★ · 2026-01-27
Outrageous! I booked an appointment online because I have a mechanical problem with my car, which I bought from this dealership, and they just called to reschedule it for March! My question is: what can I do? The dealership's response: call...
Delivery delays and administrative issues
Some buyers note unexpected delays in vehicle delivery or oversights with administrative paperwork and vehicle preparation.
1 supporting review
1★ · 2025-09-27
Disappointed with the delivery time of my vehicle. The salesperson offered me a loan agreement at the end of March for my own vehicle, which allows me to still benefit from it. The sales manager took the time to call me to apologize for the...
Good for
- Purchasing new or used vehicles with guided sales support
- Detailed introductory walkthroughs and feature demonstrations during vehicle handovers
- Quick-turnaround minor repairs or maintenance via Renault Minute
Avoid if
- You require immediate workshop appointment availability for urgent repairs
- You expect proactive communication and fast follow-ups from after-sales customer service
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Nov ’24 | 10 | 5 |
| Dec ’24 | 34 | 8 |
| Jan ’25 | 43 | 12 |
| Feb ’25 | 61 | 18 |
| Mar ’25 | 70 | 23 |
| Apr ’25 | 64 | 21 |
| May ’25 | 51 | 12 |
| Jun ’25 | 42 | 12 |
| Jul ’25 | 62 | 13 |
| Aug ’25 | 54 | 20 |
| Sep ’25 | 53 | 11 |
| Oct ’25 | 69 | 18 |
| Nov ’25 | 46 | 12 |
| Dec ’25 | 62 | 9 |
| Jan ’26 | 43 | 15 |
| Feb ’26 | 34 | 12 |
| Mar ’26 | 51 | 13 |
| Apr ’26 | 37 | 14 |
| May ’26 | 39 | 12 |
| Jun ’26 | 45 | 14 |
| Jul ’26 | 30 | 6 |
Rating distribution
Evidence
- burst 10 five-star reviews on 2025-08-27 vs avg 1.5/day weight 1
- low activity account 273 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 280 flagged reviews.
Véronique Renault
1 review
★★★★★
2025-08-27
Excellent service! Salesman Mathieu listened carefully to our needs and made us an excellent offer. We picked up the vehicle with Nicolas, who provided excellent explanations, was very helpful, and very friendly. A truly pleasant experience. We highly recommend them.
Dominique Dutais
1 review
★★★★★
2025-08-27
Mr. Scieux and Nicolas gave me a very warm welcome and were able to reassure me about driving and getting to grips with my new automatic vehicle.
Laurane Ferrier
2 reviews
★★★★★
2025-08-27
Marie Roseblanche
activity unknown
★★★★★
2025-08-27
Typhaine Pédron
5 reviews
★★★★★
2025-08-27
Excellent service from the Renault Rennes Longchamps dealership. Thank you to Mr. Joubert and Ms. Guillard for their professionalism throughout the purchasing process!
Laura Gaugler
4 reviews
★★★★★
2025-08-27
I picked up my vehicle with Emmanuelle, a Captur. I received a very warm welcome and I am absolutely delighted with my new car!
Ramiro Javier March
activity unknown
★★★★★
2025-08-27
franck mauny
activity unknown
★★★★★
2025-08-27
Thierry Guillard
6 reviews
★★★★★
2025-08-27
We took possession of our vehicle with Emmanuelle, great.
Sylvie Guillard
13 reviews
★★★★★
2025-08-27
We took possession of our vehicle, and the presentation by Emmanuelle was excellent. We highly recommend them!
Report generated Jul 23, 2026. Reviews change — you can request a fresh investigation.