Pharmacy Rotonde
12 Av. Maurice Thorez, 69200 Vénissieux, France · France
★ 4.1 on Google · 65 reviews · View on Google Maps
Manipulation score
CleanCompleted Sep 16, 2026 · 11 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
65 reviews examined
- Google rating
- 4.1★
- Not-flagged average
- 4.1★
- Flagged
- 17%
- Coverage
- 100%
All reviews shown by Google
54 examined reviews
11 of 65
65 of 65 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 16, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers frequently report that the pharmacy provides a friendly atmosphere with attentive staff who offer helpful advice and efficient service. However, some recent experiences highlight issues with inconsistent pricing, poor customer service interactions, and difficulties regarding specific product purchases or administrative follow-ups.
+ Repeated strengths
Friendly and helpful staff
Reviewers consistently mention receiving a warm and welcoming service from staff members who take the time to listen and provide advice.
3 supporting reviews
5★ · 2017-06-20
Excellent service, very competitive prices, and very friendly staff.
5★ · 2020-03-02
Always attentive, always offering excellent advice. And best of all, always a smile and friendly staff. I've preferred to get my advice and medication here for six years. No regrets :)
5★ · 2022-08-06
Very good pharmacy, I recommend it and always receive a warm welcome with a smile from everyone.
Efficient organization and queue system
Reviewers note that the pharmacy is well-organized, featuring a ticketing system at the entrance and digital prescription options that help manage wait times.
3 supporting reviews
5★ · 2018-05-01
A friendly team. A well-stocked pharmacy, reasonable prices for over-the-counter products. A nice bonus: the ticket at the entrance ensures everyone is in line and avoids any confusion.
4★ · 2022-12-01
Always a warm welcome. You can scan your prescription and upload it to the website. We receive an email notification when our order is ready, which avoids long queues!
4★ · 2026-03-03
Always very well served, the ticket system is great.
− Repeated complaints
High prices
Reviewers report that certain over-the-counter items and special products, such as eclipse glasses, are priced significantly higher than expected or advertised.
3 supporting reviews
2★ · 2024-05-13
The pharmacy is a bit difficult to find. The staff are friendly but struggle to understand customers. However, the major drawback, and what I find most objectionable, is the price of the items, which I find VERY EXPENSIVE!
1★ · 2026-08-12
My experience was terrible. Today I called the pharmacy about clip-on glasses. They said yes, they had them, but I had to bring my children with me. They would dispense them if needed. The staff were already at the pharmacy, so I woke my so...
1★ · 2026-08-12
What a disappointment! The reception we received when buying glasses for the Eclipse was appalling. They insisted on one pair per person at the astronomical price of €10 a pair! Shameful for a pharmacy located on the Minguettes plateau, es...
Inconsistent or unpleasant service interactions
Reviewers report occasional encounters with unhelpful, arrogant, or dismissive staff members during isolated visits.
3 supporting reviews
1★ · 2023-12-26
I was served today—or rather, turned away today—by an appalling pharmacist. This is the first time I've ever been treated like this at your pharmacy! What a disappointment. It's truly unacceptable! All the other staff are really pleasant; h...
1★ · 2025-12-30
I received a vaccination on April 10, 2025, but it wasn't recorded in my health record, which is unprofessional and is now causing me problems with my high school. During my recent visit to rectify the situation, I was seen by the same per...
1★ · 2026-02-01
Incompetent, they make you call 15 (the French emergency number) for every little thing, unpleasant and arrogant. Just unbearable, learn to do your job properly.
Good for
- Picking up daily prescriptions and medications with professional advice
- Getting vaccinated against the flu or COVID
- Quick visits facilitated by an entrance ticketing system
Avoid if
- You are looking for low-cost promotional or specialty items like eclipse glasses
- You require guaranteed consistency in customer service interactions across all staff members
Recent pattern — Newer reviews from mid-2026 show a recurring pattern of sharp complaints specifically regarding pricing disputes and poor customer service handling during the sale of eclipse glasses, contrasting with older reviews that primarily praised the staff's general friendliness.
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q2 ’17 | 3 | 0 |
| Q3 ’17 | 1 | 0 |
| Q4 ’17 | 0 | 0 |
| Q1 ’18 | 2 | 0 |
| Q2 ’18 | 1 | 0 |
| Q3 ’18 | 0 | 0 |
| Q4 ’18 | 0 | 0 |
| Q1 ’19 | 0 | 0 |
| Q2 ’19 | 1 | 0 |
| Q3 ’19 | 1 | 0 |
| Q4 ’19 | 2 | 1 |
| Q1 ’20 | 2 | 0 |
| Q2 ’20 | 1 | 1 |
| Q3 ’20 | 0 | 0 |
| Q4 ’20 | 2 | 0 |
| Q1 ’21 | 1 | 1 |
| Q2 ’21 | 0 | 0 |
| Q3 ’21 | 2 | 0 |
| Q4 ’21 | 1 | 0 |
| Q1 ’22 | 3 | 1 |
| Q2 ’22 | 0 | 0 |
| Q3 ’22 | 1 | 0 |
| Q4 ’22 | 5 | 1 |
| Q1 ’23 | 0 | 0 |
| Q2 ’23 | 0 | 0 |
| Q3 ’23 | 1 | 0 |
| Q4 ’23 | 4 | 0 |
| Q1 ’24 | 2 | 0 |
| Q2 ’24 | 3 | 0 |
| Q3 ’24 | 1 | 1 |
| Q4 ’24 | 3 | 1 |
| Q1 ’25 | 3 | 0 |
| Q2 ’25 | 2 | 0 |
| Q3 ’25 | 2 | 0 |
| Q4 ’25 | 6 | 2 |
| Q1 ’26 | 3 | 0 |
| Q2 ’26 | 2 | 1 |
| Q3 ’26 | 4 | 1 |
Rating distribution
Evidence
- low activity account 11 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 11 flagged reviews.
Bachir Zenasni
2 reviews
★★★★★
2019-12-20
There's nothing to say, the staff are lovely, welcoming, attentive, and always smiling. They honestly give you a 5/5, as does Mr. Chabrol. I've been going to this pharmacy for years and I've recommended it to several people I know, and they haven't been disappointed. Honestly, thank you Mr. Chabrol...
Omar Ider
2 reviews
★★★★★
2020-06-29
sab benh
2 reviews
★☆☆☆☆
2021-02-07
"We're in the 21st century, Madam!" That's the response I received when I asked for a paper bag to carry my medication because my bag was too small. I then received a crumpled plastic bag, and I was very reluctant to give it to them! I found the whole thing disrespectful!
S. M
2 reviews
★★★★★
2022-01-11
Excellent welcome, the team is caring and very efficient!
Hassen HSN
1 review
★★★★★
2022-11-04
Years go by, and this pharmacy's services remain reliable. Excellent team, attentive and very responsive. They don't hesitate to do everything they can to get medications the same day. The patient's well-being remains their priority. I highly recommend this pharmacy 👍
Sdiri Mohamed
1 review
★★★★★
2024-08-12
Excellent pharmacy, with a wide selection of herbs and alternative medicines. The staff is attentive, and they can even help you find a doctor when everyone is on vacation.
Mhamdi Zina
1 review
★★★★★
2024-12-01
I was at this pharmacy for the first time, suspecting I had cystitis. I was feeling terrible, and the professionalism and kindness of the staff surprised me. The pharmacist reassured me, and the manager, who was absolutely lovely, did everything he could very quickly to get me an appointment at the...
Ali Lakehal
1 review
★★★★★
2025-10-06
It's not possible to include all 6, which is a shame.
Mravily Youssouf
2 reviews
★★★★★
2025-12-17
Hello I wanted to share my positive experience at the pharmacy, especially with two women, Serena and Asma. They provide a warm welcome, are always smiling, and are very attentive to customers' needs. Thank you to all the staff.
Sarra Ben Belgacem
2 reviews
★★★★★
2026-04-30
Honestly, the staff are very friendly and welcoming.
Report generated Sep 16, 2026. Reviews change — you can request a fresh investigation.
More investigations in France
Régie des Lumières
51Lyon · France
Suspicious
PRIM - sandwich with love, Graslin
21Nantes · France
Clean
HALTE ST JACQUES
9Espalion · France
Clean
Matsuri Nice Centre Ville
25Nice · France
Clean
Moulin CastelaS
8Les Baux-de-Provence · France
Clean
Loire Automobiles
49Saint-Herblain · France
Suspicious