Revdict.

Dentaprime UK

Dentaprime Cooperage Yard Sugar House Island, London E15 2QR, United Kingdom · United Kingdom

4.7 on Google · 1,683 reviews · View on Google Maps

Manipulation score

Suspicious

Completed Aug 14, 2026 · 500 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst
— an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account
— the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text
— the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

1,000 reviews examined

Google rating
4.7★

All reviews shown by Google

Not-flagged average
4.6★

500 examined reviews

Flagged
50%

500 of 1,000

Coverage
59%

1,000 of 1,683 Google reviews

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 14, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers report that Dentaprime provides a modern, clean facility with welcoming staff and affordable pricing for dental implants compared to other clinics. However, several reviewers experienced significant issues, including unexpected price increases, appointment delays, and poor communication regarding refunds and treatment changes.

+ Repeated strengths

Friendly and Welcoming Staff

Reviewers frequently highlight the helpful, polite, and reassuring nature of the reception and patient care teams.

3 supporting reviews

5★ · 2025-07-09

Great service each and everytime very polite staff james and kate kept me relaxed and entertained whilst i was waiting 5 star clinic. Would highly recommend.

5★ · 2025-07-16

Very impressed with the service so far! The receptionist is very welcoming.

5★ · 2025-10-07

Great service from James and dee. They both really have a great attitude and take pride in making patients feel at ease.

Affordable Pricing

Reviewers note that the dental implant services are significantly cheaper than alternative options in the UK and abroad.

2 supporting reviews

5★ · 2025-07-12

We love Dentaprime, sedation and initial surgery were great. 6 months later.... I'm do happy I went with these guys. I hate injections. They knew how to distract me for 1st injection, then how to get rest done with no feeling. So gentle a...

5★ · 2026-08-04

Excellent treatment. At least 60% cheaper than anywhere else.

Clean and Modern Facilities

Reviewers consistently describe the clinic as high-tech, spotlessly clean, and well-equipped.

2 supporting reviews

5★ · 2025-11-20

This place is incredible. Customer service is exemplary, cleanliness is exemplary, the efficiency is exemplary. They have everything onsite and you can see all the technicians making teeth, 3D printers, 360 degree xray machines, and everyth...

1★ · 2026-04-20

I am extremely disappointed with my experience with Dental Prime. At the beginning, I was quoted a total cost of £5,000 for the treatment. However, shortly after, they changed the price dramatically and told me I would need to pay £24,000...

− Repeated complaints

Unexpected Costs and Deposit Disputes

Reviewers report sudden price jumps during consultations and difficulties obtaining refunds for deposits when canceling treatments.

2 supporting reviews

1★ · 2025-07-23

I am extremely frustrated with the care I received at Dentaprime. After my initial examination, they rejected me as a candidate despite being perfectly eligible. They claimed a suspected ulcer on my tongue and instructed me to consult my GP...

1★ · 2026-03-05

The staff from the building was very polite but the marketing how to attract people was very disappointed. Firstly by phone they said it's free consultation you need to pay 50£ then when you leave you received back. I didn't receive back I...

Appointment Delays and Scheduling Issues

Reviewers state that they faced long wait times upon arrival, short-notice rescheduling, and poor schedule management.

2 supporting reviews

1★ · 2025-10-30

I;m deeply disturbed about my treatment by DEntaprime. I am getting anxiety just writing this. People need to know. I am shocked. SO, last year, November time, I went in. All good. Lovely clean facilities. FRiendly staff. Contracts and det...

1★ · 2026-07-03

Dishonest reply they never got back to sort out the issue and now the lawyers are dealing with my case i The lower bridge it is braking not fit for the purpose I’m left with pain and Anxiety and I feel I’ve been tortured every day ABSOLUTE...

Post-Treatment Complications and Poor Support

Reviewers report issues with failing temporary bridges or loose implants, alongside unresponsive customer service when seeking repairs or assistance.

3 supporting reviews

1★ · 2025-08-27

EDITED so the procedure and the actual implants into the jaw are 100% perfect And this has been confirmed by 3 independent implant surgeon BUT HERE IT IS The bridges are NOT fit for purpose after 7 weeks mine had cracked and low and behol...

1★ · 2025-12-02

I will never use them again there good at taking money off u crap customer service un helpful take to long do work there's nothing good i can say about them another no thanks iv had my teeth done in Southend by dentists that know how to res...

1★ · 2026-06-21

This deserves no stars I spent over 7 grad on implants they were never perfect from the start there were large gaps on top on gums after so many apointments still didnt fix them i cant go out and eat out as food gets trapped on the holes i...

Good for

  • Patients seeking lower-cost dental implants compared to standard UK clinic rates
  • Nervous patients looking for a comforting environment with reassuring staff
  • Individuals wanting modern clinics equipped with on-site technology

Avoid if

  • You have a strict budget and want to avoid unexpected fees or deposit disputes
  • You require reliable local follow-up care for potential implant or bridge complications
  • You have limited flexibility for long wait times or sudden appointment rescheduling
Summarized from 423 text reviews not flagged by Revdict · 2025-06-24 to 2026-08-13 · Summaries can miss context; open the supporting reviews before deciding.

Review anatomy

Reviews per month

Reviews per month, total and flagged
MonthReviewsFlagged
Jun ’252815
Jul ’254016
Aug ’25156
Sep ’254438
Oct ’258746
Nov ’256231
Dec ’255127
Jan ’268242
Feb ’267536
Mar ’267636
Apr ’267434
May ’264925
Jun ’2611358
Jul ’2613964
Aug ’266526

Rating distribution

5★
4★
3★
2★
1★

Evidence

  • burst 8 occurrences — worst: 9 five-star reviews on 2025-09-29 vs avg 0.9/day
    Show all 8
    • 5 five-star reviews on 2025-08-13 vs avg 0.7/day
    • 6 five-star reviews on 2025-09-24 vs avg 0.5/day
    • 6 five-star reviews on 2025-09-25 vs avg 0.7/day
    • 5 five-star reviews on 2025-09-26 vs avg 0.9/day
    • 9 five-star reviews on 2025-09-29 vs avg 0.9/day
    • 7 five-star reviews on 2025-09-30 vs avg 1.2/day
    • 8 five-star reviews on 2026-01-12 vs avg 1.4/day
    • 8 five-star reviews on 2026-05-18 vs avg 1.3/day
    weight 1
  • low activity account 469 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 500 flagged reviews.

David Tolley profile photo

David Tolley

2 reviews

★★★★★

2025-08-13

Great welcome. Very efficient and friendly staff.
burst low activity account suspicion 95
Moussa Chakar profile photo

Moussa Chakar

1 review

★★★★★

2025-08-13

Great service
burst low activity account suspicion 95
james crompton profile photo

james crompton

2 reviews

★★★★★

2025-08-13

Great service and very professional 5 stars and James hoare is great at what he does
burst low activity account suspicion 95
Simon Moore profile photo

Simon Moore

1 review

★★★★★

2025-08-13

No complaints very smooth sailing and polite staff would highly recommend
burst low activity account suspicion 95
Shaun lee Abbs profile photo

Shaun lee Abbs

1 review

★★★★★

2025-08-13

Friendly experience so far james and kate looked after me well in the waiting area
burst low activity account suspicion 95
petar chirakchiev profile photo

petar chirakchiev

2 reviews

★★★★★

2025-09-24

great customer service all round really happy so far!
burst low activity account suspicion 95
Tony Rose profile photo

Tony Rose

2 reviews

★★★★★

2025-09-24

Very friendly very clean helpful and professional Dee and Kate were amazing
burst low activity account suspicion 95
John Ryan profile photo

John Ryan

2 reviews

★★★★★

2025-09-24

Really polite staff and the dentist are great really pleased with the service at dentaprime.
burst low activity account suspicion 95
Donnie-Paul Marks profile photo

Donnie-Paul Marks

1 review

★★★★★

2025-09-25

A long journey, but well worth the trip, very happy with the service and the attention received
burst low activity account suspicion 95
Nigel Cowley profile photo

Nigel Cowley

1 review

★★★★★

2025-09-25

Unbeatable very helpful staff. Very welcoming. Thank you for making me laugh and feel comfortable
burst low activity account suspicion 95

Report generated Aug 14, 2026. Reviews change — you can request a fresh investigation.

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