Dentaprime UK
Dentaprime Cooperage Yard Sugar House Island, London E15 2QR, United Kingdom · United Kingdom
★ 4.7 on Google · 1,683 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Aug 14, 2026 · 500 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.7★
- Not-flagged average
- 4.6★
- Flagged
- 50%
- Coverage
- 59%
All reviews shown by Google
500 examined reviews
500 of 1,000
1,000 of 1,683 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 14, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that Dentaprime provides a modern, clean facility with welcoming staff and affordable pricing for dental implants compared to other clinics. However, several reviewers experienced significant issues, including unexpected price increases, appointment delays, and poor communication regarding refunds and treatment changes.
+ Repeated strengths
Friendly and Welcoming Staff
Reviewers frequently highlight the helpful, polite, and reassuring nature of the reception and patient care teams.
3 supporting reviews
5★ · 2025-07-09
Great service each and everytime very polite staff james and kate kept me relaxed and entertained whilst i was waiting 5 star clinic. Would highly recommend.
5★ · 2025-07-16
Very impressed with the service so far! The receptionist is very welcoming.
5★ · 2025-10-07
Great service from James and dee. They both really have a great attitude and take pride in making patients feel at ease.
Affordable Pricing
Reviewers note that the dental implant services are significantly cheaper than alternative options in the UK and abroad.
2 supporting reviews
5★ · 2025-07-12
We love Dentaprime, sedation and initial surgery were great. 6 months later.... I'm do happy I went with these guys. I hate injections. They knew how to distract me for 1st injection, then how to get rest done with no feeling. So gentle a...
5★ · 2026-08-04
Excellent treatment. At least 60% cheaper than anywhere else.
Clean and Modern Facilities
Reviewers consistently describe the clinic as high-tech, spotlessly clean, and well-equipped.
2 supporting reviews
5★ · 2025-11-20
This place is incredible. Customer service is exemplary, cleanliness is exemplary, the efficiency is exemplary. They have everything onsite and you can see all the technicians making teeth, 3D printers, 360 degree xray machines, and everyth...
1★ · 2026-04-20
I am extremely disappointed with my experience with Dental Prime. At the beginning, I was quoted a total cost of £5,000 for the treatment. However, shortly after, they changed the price dramatically and told me I would need to pay £24,000...
− Repeated complaints
Unexpected Costs and Deposit Disputes
Reviewers report sudden price jumps during consultations and difficulties obtaining refunds for deposits when canceling treatments.
2 supporting reviews
1★ · 2025-07-23
I am extremely frustrated with the care I received at Dentaprime. After my initial examination, they rejected me as a candidate despite being perfectly eligible. They claimed a suspected ulcer on my tongue and instructed me to consult my GP...
1★ · 2026-03-05
The staff from the building was very polite but the marketing how to attract people was very disappointed. Firstly by phone they said it's free consultation you need to pay 50£ then when you leave you received back. I didn't receive back I...
Appointment Delays and Scheduling Issues
Reviewers state that they faced long wait times upon arrival, short-notice rescheduling, and poor schedule management.
2 supporting reviews
1★ · 2025-10-30
I;m deeply disturbed about my treatment by DEntaprime. I am getting anxiety just writing this. People need to know. I am shocked. SO, last year, November time, I went in. All good. Lovely clean facilities. FRiendly staff. Contracts and det...
1★ · 2026-07-03
Dishonest reply they never got back to sort out the issue and now the lawyers are dealing with my case i The lower bridge it is braking not fit for the purpose I’m left with pain and Anxiety and I feel I’ve been tortured every day ABSOLUTE...
Post-Treatment Complications and Poor Support
Reviewers report issues with failing temporary bridges or loose implants, alongside unresponsive customer service when seeking repairs or assistance.
3 supporting reviews
1★ · 2025-08-27
EDITED so the procedure and the actual implants into the jaw are 100% perfect And this has been confirmed by 3 independent implant surgeon BUT HERE IT IS The bridges are NOT fit for purpose after 7 weeks mine had cracked and low and behol...
1★ · 2025-12-02
I will never use them again there good at taking money off u crap customer service un helpful take to long do work there's nothing good i can say about them another no thanks iv had my teeth done in Southend by dentists that know how to res...
1★ · 2026-06-21
This deserves no stars I spent over 7 grad on implants they were never perfect from the start there were large gaps on top on gums after so many apointments still didnt fix them i cant go out and eat out as food gets trapped on the holes i...
Good for
- Patients seeking lower-cost dental implants compared to standard UK clinic rates
- Nervous patients looking for a comforting environment with reassuring staff
- Individuals wanting modern clinics equipped with on-site technology
Avoid if
- You have a strict budget and want to avoid unexpected fees or deposit disputes
- You require reliable local follow-up care for potential implant or bridge complications
- You have limited flexibility for long wait times or sudden appointment rescheduling
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jun ’25 | 28 | 15 |
| Jul ’25 | 40 | 16 |
| Aug ’25 | 15 | 6 |
| Sep ’25 | 44 | 38 |
| Oct ’25 | 87 | 46 |
| Nov ’25 | 62 | 31 |
| Dec ’25 | 51 | 27 |
| Jan ’26 | 82 | 42 |
| Feb ’26 | 75 | 36 |
| Mar ’26 | 76 | 36 |
| Apr ’26 | 74 | 34 |
| May ’26 | 49 | 25 |
| Jun ’26 | 113 | 58 |
| Jul ’26 | 139 | 64 |
| Aug ’26 | 65 | 26 |
Rating distribution
Evidence
-
burst
8 occurrences — worst: 9 five-star reviews on 2025-09-29 vs avg 0.9/day
weight 1
Show all 8
- 5 five-star reviews on 2025-08-13 vs avg 0.7/day
- 6 five-star reviews on 2025-09-24 vs avg 0.5/day
- 6 five-star reviews on 2025-09-25 vs avg 0.7/day
- 5 five-star reviews on 2025-09-26 vs avg 0.9/day
- 9 five-star reviews on 2025-09-29 vs avg 0.9/day
- 7 five-star reviews on 2025-09-30 vs avg 1.2/day
- 8 five-star reviews on 2026-01-12 vs avg 1.4/day
- 8 five-star reviews on 2026-05-18 vs avg 1.3/day
- low activity account 469 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 500 flagged reviews.
David Tolley
2 reviews
★★★★★
2025-08-13
Great welcome. Very efficient and friendly staff.
Moussa Chakar
1 review
★★★★★
2025-08-13
Great service
james crompton
2 reviews
★★★★★
2025-08-13
Great service and very professional 5 stars and James hoare is great at what he does
Simon Moore
1 review
★★★★★
2025-08-13
No complaints very smooth sailing and polite staff would highly recommend
Shaun lee Abbs
1 review
★★★★★
2025-08-13
Friendly experience so far james and kate looked after me well in the waiting area
petar chirakchiev
2 reviews
★★★★★
2025-09-24
great customer service all round really happy so far!
Tony Rose
2 reviews
★★★★★
2025-09-24
Very friendly very clean helpful and professional Dee and Kate were amazing
John Ryan
2 reviews
★★★★★
2025-09-24
Really polite staff and the dentist are great really pleased with the service at dentaprime.
Donnie-Paul Marks
1 review
★★★★★
2025-09-25
A long journey, but well worth the trip, very happy with the service and the attention received
Nigel Cowley
1 review
★★★★★
2025-09-25
Unbeatable very helpful staff. Very welcoming. Thank you for making me laugh and feel comfortable
Report generated Aug 14, 2026. Reviews change — you can request a fresh investigation.
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