Bengkel PJA AC MOBIL 3 Blok Dukuh
Jl. Blk. Duku No.96, RT.14/RW.10, Cibubur, Kec. Ciracas, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13720, Indonesia · Indonesia
★ 4.9 on Google · 579 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Oct 15, 2026 · 205 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
579 reviews examined
- Google rating
- 4.9★
- Not-flagged average
- 4.9★
- Flagged
- 35%
- Coverage
- 100%
All reviews shown by Google
374 examined reviews
205 of 579
579 of 579 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Oct 15, 2026.
Review brief
What reviews not flagged by Revdict say
Prioritas Jaya Automotive (PJA) is a specialized car AC repair workshop in East Jakarta that generally receives positive feedback for its cooling results, thorough diagnostic explanations, and friendly customer service. Reviewers frequently highlight the comfortable waiting room amenities, professional mechanics, and transparent repair options, though a few customers report issues with high costs, occasional oversight in finishing details, or feeling pressured toward replacements.
+ Repeated strengths
Thorough Diagnostics & Transparent Explanations
Reviewers report that technicians provide detailed explanations of AC problems, offer transparent repair options, and discuss estimates before starting work.
2 supporting reviews
5★ · 2020-10-17
A reliable and guaranteed AC. For AC checks, we provide very clear and detailed information so customers know what problems are occurring with their AC.
5★ · 2022-08-12
My 2012 Yaris car was diagnosed with a sudden AC failure and I immediately took it to PJAC 3. The damage diagnosis was fast, the mechanic was professional with standard checks and tools and a certified mechanic. The workmanship was very pro...
Friendly Service & Comfortable Waiting Area
Customers consistently highlight the polite, welcoming staff and the clean, air-conditioned waiting room featuring free coffee, tea, and WiFi.
3 supporting reviews
5★ · 2021-08-12
The workshop is really great... affordable prices, neat, clean, and meticulous workmanship. The waiting room is air-conditioned and coffee and tea are available. Fogging is another bonus... Highly recommended... Thank you, bro. 🙏
5★ · 2022-09-01
The best car AC repair shop in East Jakarta. Friendly service, free coffee, and a comfortable waiting room for drivers.
5★ · 2025-07-10
Friendly service and good waiting facilities
Effective AC Repair Results
Reviewers frequently state that their car air conditioning is fully restored, running cold, and backed by a 3-month warranty.
2 supporting reviews
5★ · 2026-01-17
I've been back and forth to other repair shops several times but the results were the same, but after a friend's recommendation, I was told to go to the PJA repair shop. Thank God, the results were very satisfying and until now the AC is st...
5★ · 2026-07-04
Fast employee response, detailed explanation, neat work, comfortable resting place for customers, this is the second car serviced at PJA, I trust PJA for my car's AC, successful PJA gets bonus t-shirts, car wash vouchers, door prize coupons
− Repeated complaints
High Costs and Pushing Replacements
Some reviewers complain that services and parts replacements are expensive and feel pressured to replace components rather than repair them.
2 supporting reviews
1★ · 2025-07-14
Unprofessional.... A workshop with 3 branches that is not transparent, and the prices for each service are very expensive. 1. On Saturday, July 12, 2025, my car came in with a complaint that the AC was not cooling. After checking at the PJA...
1★ · 2026-05-12
WORKSHOP IS EXPENSIVE AND UNLEARNING. THE PRICE DOESN'T CALL.
Finishing and Post-Service Issues
A few reviewers report messy finishing, such as leaving handprints on the car interior, unadjusted windows, or unaddressed auxiliary issues.
2 supporting reviews
3★ · 2025-02-27
The finishing is not good, the horn is not checked again whether it is working properly or not, even though it is a standard AC repair, the driver's side window that goes up and down has to be readjusted, meaning the electricity/battery is...
3★ · 2026-02-14
I edited the comment. I was satisfied at first. Then I had to go back to replace the hose. Just replacing the hose took a really long time. With the way the work was being done, I just realized that it seemed like they were prioritizing car...
Crowded Facility and Wait Times
Customers note that the workshop can get very busy, leading to long wait times, limited parking space, or being redirected to alternative branches.
1 supporting review
5★ · 2026-04-26
5 stars for the service! Initially, they went to PJA 1, but since it was full, they offered us PJA 3, which was empty. It wasn't a problem since it was close. They explained the extra fan wouldn't turn on, and immediately looked for the pro...
Good for
- Comprehensive car AC diagnostics and system overhauls
- Drivers looking for transparent pricing options and budget-conscious repairs
- People who value a comfortable waiting area with refreshments while servicing their car
Avoid if
- You are on a tight budget and want to avoid potential high-cost part replacements
- You are in a rush and cannot accommodate potential wait times or multi-day repairs
- You require spotless post-service detailing without interior handprints
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q1 ’20 | 4 | 2 |
| Q2 ’20 | 0 | 0 |
| Q3 ’20 | 1 | 0 |
| Q4 ’20 | 6 | 0 |
| Q1 ’21 | 2 | 1 |
| Q2 ’21 | 6 | 2 |
| Q3 ’21 | 8 | 3 |
| Q4 ’21 | 7 | 1 |
| Q1 ’22 | 7 | 1 |
| Q2 ’22 | 18 | 7 |
| Q3 ’22 | 38 | 12 |
| Q4 ’22 | 30 | 9 |
| Q1 ’23 | 57 | 32 |
| Q2 ’23 | 33 | 11 |
| Q3 ’23 | 13 | 3 |
| Q4 ’23 | 15 | 4 |
| Q1 ’24 | 23 | 8 |
| Q2 ’24 | 31 | 15 |
| Q3 ’24 | 10 | 5 |
| Q4 ’24 | 20 | 3 |
| Q1 ’25 | 33 | 13 |
| Q2 ’25 | 32 | 12 |
| Q3 ’25 | 37 | 11 |
| Q4 ’25 | 14 | 4 |
| Q1 ’26 | 36 | 11 |
| Q2 ’26 | 42 | 13 |
| Q3 ’26 | 47 | 16 |
| Q4 ’26 | 9 | 6 |
Rating distribution
Evidence
- burst 5 five-star reviews on 2023-01-25 vs avg 0.7/day; 11 five-star reviews on 2023-01-29 vs avg 0.9/day; 5 five-star reviews on 2023-05-07 vs avg 0.3/day weight 1
- low activity account 190 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 205 flagged reviews.
alfa rizky
1 review
★★★★★
2023-01-29
Recommended workshop in Cibubur
Ira Rosanah
2 reviews
★★★★★
2023-01-29
Very satisfied, continued success...
Nila Syahlan
2 reviews
★★★★★
2023-01-29
The service was good, and the waiting area was comfortable. If there was an AC issue, they provided solutions and options to fit your budget. They even gave me a bonus AC cleaner when I was leaving :)
Siti Kodariah
1 review
★★★★★
2023-01-29
Always be successful..
Asytarf
1 review
★★★★★
2023-05-07
Putut Rubiakto
2 reviews
★★★★★
2023-05-07
Good service, professional and supported by experienced technicians
Nastma Ulhaque
5 reviews
★★★★★
2023-01-25
Bengkel Minto
6 reviews · Local Guide
★★★★★
2023-01-25
Recommended AC repair shop in the Cibubur area
Karim Yuni
12 reviews · Local Guide
★★★★★
2023-01-25
Recommended car AC repair shop in East Jakarta area
joko endar
5 reviews · Local Guide
★★★★★
2023-01-25
Professional and experienced...recommended
Report generated Oct 15, 2026. Reviews change — you can request a fresh investigation.
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