Rotary Auto Cabang Depok
Jl. Raya Parung - Ciputat No.57, Bojongsari Baru, Kec. Bojongsari, Kota Depok, Jawa Barat 1651, Indonesia · Indonesia
★ 4.8 on Google · 732 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Oct 15, 2026 · 219 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
732 reviews examined
- Google rating
- 4.8★
- Not-flagged average
- 4.7★
- Flagged
- 30%
- Coverage
- 100%
All reviews shown by Google
513 examined reviews
219 of 732
732 of 732 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Oct 15, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this automotive service center specializes in air conditioning, suspension, and lighting repairs. While many customers praise the friendly staff, comfortable waiting areas, and transparent repair process, others experience lengthy delays, communication issues regarding pricing, and recurring technical problems.
+ Repeated strengths
Detailed and Transparent Service
Reviewers report that technicians provide thorough inspections, clear explanations, and cost estimates before beginning work.
2 supporting reviews
5★ · 2022-10-17
The quick, detailed inspection and information provided to consumers are very helpful. No scams.
5★ · 2026-03-27
Accurate diagnosis and silence again
Comfortable Waiting Area
Reviewers frequently highlight the clean and comfortable waiting rooms equipped with amenities like air conditioning, Wi-Fi, and refreshments.
2 supporting reviews
5★ · 2021-05-01
The service is amazing, super-friendly. The manager, Mr. Heri, also understands car AC systems, so customers learn new things. The waiting room is cool and comfortable, and the technicians are professional. Spare parts are also guaranteed,...
5★ · 2026-08-20
The staff at Viola's office are friendly, there are snacks and drinks too, the waiting room is cool and air-conditioned, the mechanics are fast, okay, fast, basically.
Effective AC and Suspension Repairs
Many reviewers report successfully restored car cooling and accurate problem detection using specialized equipment like shaking machines.
2 supporting reviews
5★ · 2023-09-11
Thank God the service is good and good
5★ · 2026-06-24
I immediately identified the noise problem coming from the rear wheels of my car thanks to the help of a rotary shaker. I had previously taken the car to Beres and they couldn't find the cause (Beres doesn't have a shaker). The cost was not...
− Repeated complaints
Scheduling and Long Wait Times
Reviewers report appointment coordination issues, long delays, and extended service times due to multi-tasking mechanics or overbooking.
3 supporting reviews
4★ · 2023-01-16
The service work was excellent. The treatment was complete without dismantling the vehicle, but it took up to 5 hours. Because the mechanic was also a cashier. The work was delayed several times because he had to handle customer payments....
2★ · 2025-11-08
Initially, we checked the undercarriage, following the promotion on Facebook and Instagram. We made an appointment for 10 AM. After checking, they suggested replacing the front bearings. The mechanic added that the problem was with the bear...
1★ · 2026-03-01
I made a reservation a few days in advance for the undercarriage package. The day of the event, I sent a WhatsApp message to customer service early to remind them to come early because of the queue. I also went to the repair shop and they...
High Costs and Pricing Discrepancies
Some reviewers report high expenses, unexpected charges, or quotes that do not match promotional advertisements.
3 supporting reviews
1★ · 2020-04-02
Expensive or cheap is relative, but for a dismantling and reassembly fee like that, and the mechanic's work here was so poor, I don't think it's worth the price. After dismantling the dashboard, I reassembled it carelessly/intentionally, re...
1★ · 2025-10-04
My car's AC was on but not cooling enough. After checking, it was diagnosed that the compressor and other things needed to be replaced. The total cost was 5.6 million rupiah. I canceled the car and only paid 250,000 rupiah for the inspectio...
1★ · 2025-11-04
I used the 89k promo. It didn't live up to the advertising. The car smelled like medicine, not fragrant. There are other, better repair shops with similar promos. Furthermore, the mechanics were less than communicative. They didn't explain...
Unresolved Issues and Inconsistent Quality
Reviewers report instances where repairs failed to fix the original problem or resulted in secondary issues and component failures.
2 supporting reviews
1★ · 2024-06-18
The diagnosis was that ONLY the shock absorber was damaged, so a new one was installed... The suspension still made a noise. After checking again, Rotary said the shock absorber was damaged... Oh my, they're so reckless, they think it's eas...
3★ · 2024-12-03
The inspection results were less than optimal, so I tried replacing all of my car's suspension, which had been checked by the rotary, but it still made a noise. I checked it myself and it was my axle that was making the noise. It wasn't wha...
Good for
- Routine car air conditioning checks and maintenance
- Undercarriage and suspension diagnostics using specialized shaking equipment
- Drivers looking for informative explanations and transparent service options
Avoid if
- You are on a strict schedule and cannot accommodate long appointment delays
- You rely heavily on promotional pricing matching exact advertised expectations
- You prefer small local garages without complex booking or queue systems
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q1 ’20 | 7 | 0 |
| Q2 ’20 | 8 | 0 |
| Q3 ’20 | 5 | 0 |
| Q4 ’20 | 4 | 0 |
| Q1 ’21 | 1 | 0 |
| Q2 ’21 | 5 | 1 |
| Q3 ’21 | 4 | 0 |
| Q4 ’21 | 3 | 0 |
| Q1 ’22 | 2 | 0 |
| Q2 ’22 | 12 | 2 |
| Q3 ’22 | 91 | 26 |
| Q4 ’22 | 43 | 9 |
| Q1 ’23 | 27 | 10 |
| Q2 ’23 | 57 | 27 |
| Q3 ’23 | 38 | 15 |
| Q4 ’23 | 25 | 8 |
| Q1 ’24 | 43 | 14 |
| Q2 ’24 | 60 | 18 |
| Q3 ’24 | 50 | 15 |
| Q4 ’24 | 19 | 3 |
| Q1 ’25 | 26 | 8 |
| Q2 ’25 | 12 | 1 |
| Q3 ’25 | 14 | 6 |
| Q4 ’25 | 38 | 14 |
| Q1 ’26 | 63 | 20 |
| Q2 ’26 | 35 | 9 |
| Q3 ’26 | 37 | 12 |
| Q4 ’26 | 3 | 1 |
Rating distribution
Evidence
-
burst
9 occurrences — worst: 9 five-star reviews on 2025-11-07 vs avg 0.1/day
weight 1
Show all 9
- 6 five-star reviews on 2022-08-20 vs avg 0.6/day
- 6 five-star reviews on 2023-03-25 vs avg 0.2/day
- 6 five-star reviews on 2023-04-08 vs avg 0.8/day
- 8 five-star reviews on 2023-04-16 vs avg 1.4/day
- 5 five-star reviews on 2023-09-03 vs avg 0.3/day
- 5 five-star reviews on 2023-10-01 vs avg 1.0/day
- 5 five-star reviews on 2024-03-03 vs avg 0.4/day
- 9 five-star reviews on 2025-11-07 vs avg 0.1/day
- 7 five-star reviews on 2026-03-29 vs avg 0.6/day
- low activity account 178 reviews flagged weight 0.8
- duplicate text 4 reviews flagged weight 0.9
Flagged reviews
Exhibit — 2 reviews, near-identical wording
Clean place Friendly service Comfortable air-conditioned waiting room Satisfactory service
- Denis Kurniawan ★★★★★ 2023-03-25 suspicion 100
- Evan Benedict ★★★★★ 2023-03-25 suspicion 100
Exhibit — 2 reviews, near-identical wording
The workmanship is excellent and on point. The mechanics are knowledgeable, the prices are competitive, they offer what you pay for, and the waiting room is comfortable. You won't regret getting your AC serviced here!
- Ridho Baihaqi ★★★★★ 2022-06-14 suspicion 90
- Mohamad Iksan ★★★★★ 2023-04-10 suspicion 90
Showing the 10 most suspicious of 215 remaining flagged reviews.
Fadli Prawasto
1 review
★★★★★
2022-08-20
complete check, reliable mechanics and comfortable waiting room
Nina Oktaviani
2 reviews
★★★★★
2023-04-08
Don't hesitate to come here for your car AC service. Awesome!
Kristian Joy Timotius
1 review
★★★★★
2023-04-08
Fast work, comfortable waiting area, air conditioning, free wifi and drinks
Eliane Hannah Adriani
2 reviews
★★★★★
2023-04-08
This AC repair shop is really cool. Don't hesitate to come here.
Norman Setiawan
2 reviews
★★★★★
2023-04-16
mega claner
1 review
★★★★★
2023-04-16
agung tokped1
1 review
★★★★★
2023-04-16
The air-conditioned room is great.
Novian Ichsanudin
2 reviews
★★★★★
2023-04-16
The service is very satisfying, the AC service is very good and the staff are very friendly.
Rizqy Firza Zain
1 review
★★★★★
2023-09-03
Good service, comfortable place
nurrofik opik
2 reviews
★★★★★
2023-10-01
Friendly service, fast workmanship and always discussed with the customer first
Report generated Oct 15, 2026. Reviews change — you can request a fresh investigation.
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