AIRCAR
Terminal 1, Ibn Batouta, Tanger 90060, Morocco · Morocco
★ 4.4 on Google · 280 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 22, 2026 · 59 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
280 reviews examined
- Google rating
- 4.4★
- Not-flagged average
- 4.3★
- Flagged
- 21%
- Coverage
- 100%
All reviews shown by Google
221 examined reviews
59 of 280
280 of 280 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 22, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report a generally smooth car rental experience with helpful staff members and clean, well-maintained vehicles. However, a significant number of customers describe serious issues with delayed vehicle availability, unexpected late-arrival fees, and prolonged security deposit refund delays.
+ Repeated strengths
Friendly and helpful staff
Many reviewers praise specific staff members for providing professional, welcoming, and efficient customer service during pickup and drop-off.
2 supporting reviews
5★ · 2024-02-04
Great experience with Aircar located inside the renovated terminal. Amazing staff, specially Otman at the desk and Mohsin at the car park, they were very friendly, attentive and made sure that all our questions and queries were addressed ac...
5★ · 2026-06-17
Excellent service from Mohcine Cherraj and the entire company
Clean and new vehicles
Reviewers frequently highlight receiving low-mileage, clean, and reliable cars in excellent condition.
2 supporting reviews
5★ · 2022-10-26
A professional car rental company. We were helped quickly and received a clean car. It only had 13,000 km on the odometer. Returning the car also went smoothly and well. Compliments to Zouhair and Khalid in Tangier.
5★ · 2023-03-03
Great car rental experience. Online payment was processed smoothly in advance. I had the pleasure of driving a brand new car, practically brand new with only 17 km on the odometer! Spotlessly clean. The agents at the airport were very he...
Quick and easy pickup and drop-off
Multiple customers note that the paperwork, handover, and vehicle return processes are fast and straightforward.
3 supporting reviews
5★ · 2024-02-01
I highly recommend them. Very attractive rates, good car (Kia Picanto) in good condition and clean, excellent service: they escort you to the car in the parking lot 500m away for drop-off, key return at the counter in one minute without any...
5★ · 2026-01-27
Excellent service. Friendly staff.
5★ · 2026-08-05
We had a fantastic experience with AirCar in Tangier. The MG3 we received was spotless and drove beautifully. The handover took only a few minutes, and the return was just as relaxed and straightforward. No stress, no rush, simply top-notch...
− Repeated complaints
Deposit refund issues
Reviewers report major difficulties, long delays, or unresponsiveness regarding the return of their security deposits.
3 supporting reviews
1★ · 2024-05-16
WARNING: MAJOR SCAM They don't return the deposit and don't answer the phone. My son never got his deposit back. We call, but no one answers.
1★ · 2024-08-10
Disappointing. I rented a car for four days, and they placed a €1500 hold on my card, which they said would be refunded upon returning the car. A month and a half later, the money is still on hold. I've complained several times and haven't...
1★ · 2026-03-16
Everything was fine with the rental and the car. But it's been almost a month and they haven't returned my deposit. It's absurd. I tried contacting them through the website and by email and received no response. The advice is to pay the dep...
Late arrival fees and scheduling issues
Customers complain about unexpected extra fees charged for flight delays or late arrivals, alongside instances of closed counters or unavailable vehicles.
3 supporting reviews
1★ · 2023-03-28
Avoid this agency at all costs! - The plane landed at 10:30 PM - A one-hour wait at the airport - The agency charged me €50 for late arrival when I paid €60 for four days. Thieves!
1★ · 2024-12-23
Organized scammers! They're demanding an extra €50 (two-thirds of my rental!!!) because my flight was delayed by 40 minutes after the initial 11 PM departure time. There was no mention of this in my contract, so I refused to pay and lost m...
1★ · 2025-08-13
I booked a car with Air Car Tanger from July 30th to 31st via Booking.com. The car was supposed to be available on July 30th at 10 PM, but the agency was closed and the car never arrived. The agent offered an appointment for the following d...
Poor communication and unreachable support
Reviewers state that the agency frequently fails to answer phone calls or reply to emails when customers attempt to modify bookings or ask questions.
3 supporting reviews
1★ · 2025-10-14
A very bad experience. The car smelled awful, forcing me to drive on the highway with the windows open. Then, the day before I was due to return it, I tried calling the number I was given to ask if it was possible to return it to Casablanca...
3★ · 2025-04-25
We rented a car for 12 days at a very competitive price, and there was no check upon return. However, we tried to contact the agency several times during our stay (by phone and email) because we wanted to postpone our return date, but we n...
1★ · 2026-03-16
Everything was fine with the rental and the car. But it's been almost a month and they haven't returned my deposit. It's absurd. I tried contacting them through the website and by email and received no response. The advice is to pay the dep...
Good for
- Travelers looking for competitive rental rates and brand-new cars
- Renters seeking quick airport terminal pickup and drop-off processes
- Customers who value polite and attentive counter service
Avoid if
- You have late-night or delayed flight arrivals that risk extra surcharge fees
- You rely heavily on responsive phone or email customer support
- You are sensitive to delays or disputes regarding security deposit refunds
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q3 ’20 | 1 | 0 |
| Q4 ’20 | 0 | 0 |
| Q1 ’21 | 0 | 0 |
| Q2 ’21 | 0 | 0 |
| Q3 ’21 | 0 | 0 |
| Q4 ’21 | 0 | 0 |
| Q1 ’22 | 0 | 0 |
| Q2 ’22 | 0 | 0 |
| Q3 ’22 | 0 | 0 |
| Q4 ’22 | 3 | 0 |
| Q1 ’23 | 2 | 0 |
| Q2 ’23 | 4 | 1 |
| Q3 ’23 | 5 | 1 |
| Q4 ’23 | 0 | 0 |
| Q1 ’24 | 3 | 0 |
| Q2 ’24 | 6 | 0 |
| Q3 ’24 | 8 | 1 |
| Q4 ’24 | 5 | 1 |
| Q1 ’25 | 17 | 7 |
| Q2 ’25 | 30 | 2 |
| Q3 ’25 | 32 | 11 |
| Q4 ’25 | 26 | 10 |
| Q1 ’26 | 42 | 5 |
| Q2 ’26 | 57 | 13 |
| Q3 ’26 | 39 | 7 |
Rating distribution
Evidence
- low activity account 59 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 59 flagged reviews.
Marcos Casanova
2 reviews
★☆☆☆☆
2023-06-09
I rented a car at Tangier airport on April 6th, returned it three days later with no issues whatsoever, and to this day I'm still waiting for my deposit refund. They haven't contacted me, much less returned my money 😡
Arnaud Tourtier
1 review
★☆☆☆☆
2023-09-28
Even if it had a 0 rating, I would have put it on extremely late; it's not normal, it still hasn't arrived. I strongly advise against it.
Moun
1 review
★★★★★
2024-08-03
Good price and quality. Aircar is one of the cheapest I've found. The car was clean and practically new (Dacia Lodgy 7-seater). No hassle when returning the car. My credit card was immediately unblocked at the counter. I was done in minutes. My compliments on the car and the service.
Houdayfa AF
2 reviews
★☆☆☆☆
2024-10-21
The colleagues were late when we dropped off the car; we had arranged the appointment with them for 7:30 a.m., but they arrived around 8:40 a.m., and unfortunately we missed our flight.
Afkir Abdelouahab
1 review
★★★★★
2025-03-13
Air Car in Tangier offers exceptional car rental service. The sales agent, Mohamed, is very professional and helpful. The vehicles are in excellent condition, and the service is quick and efficient. I highly recommend Air Car for a hassle-free car rental experience.
Radia Bou
2 reviews
★★★★★
2025-03-16
Hicham Zouiri
1 review
★★★★★
2025-03-17
Excellent service, very professional team. Many thanks to Amine and Mohamed, they are very helpful and kind. I highly recommend Aircar Tanger 😍
bouyah 1
1 review
★★★★★
2025-03-19
Aircar Tangier agency: a very good experience, very friendly and helpful staff, and very satisfactory service. The cars were clean and new. It's the first time, but it won't be the last.
Yassine Zine eddine
2 reviews
★★★★★
2025-03-19
As a regular customer, I have never had a problem with Air Car. They are very professional, welcoming, and always smiling. Mr. Cherraj Mohcine is always there to satisfy customers. I recommend them 100%.
Tanger Marina
1 review
★★★★★
2025-03-19
Report generated Aug 22, 2026. Reviews change — you can request a fresh investigation.