Revdict.

Condesa Suites Hotel

Juan de la Barrera 66, Colonia Condesa, Cuauhtémoc, 06140 Ciudad de México, CDMX, Mexico · Mexico

4.4 on Google · 287 reviews · View on Google Maps

Manipulation score

Clean

Completed Sep 11, 2026 · 21 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst
— an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account
— the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text
— the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

287 reviews examined

Google rating
4.4★

All reviews shown by Google

Not-flagged average
4.4★

266 examined reviews

Flagged
7%

21 of 287

Coverage
100%

287 of 287 Google reviews

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 11, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers frequently praise this property for its excellent, safe, and walkable location in the Condesa neighborhood, along with spacious, well-equipped apartment-style rooms featuring kitchens. However, recurring complaints include maintenance issues such as broken elevators or poor window seals, uncomfortable or noisy beds, and occasional service inconsistencies.

+ Repeated strengths

Location

Reviewers report that the property is situated in a safe, central, and highly walkable neighborhood close to parks, restaurants, and cafes.

3 supporting reviews

5★ · 2019-03-13

Lovely hotel, with a great location near parks and restaurants. 24-hour security service assists you with check-in and check-out. The rooms are like hotel apartments and are clean.

5★ · 2019-11-07

Loved the hotel, very friendly receptionist, and nearly invisible staff, doing their job very nicely! The room was big, with all the amenities as disclosed. The location is impeccable, the neighborhood is very safe, with lots of hip restaur...

5★ · 2026-09-07

Excellent location, friendly and attentive service, reasonable price, spacious and clean rooms. If you have activities planned in the area, this is definitely a place to consider for accommodation.

Spacious Rooms and Kitchenettes

Reviewers report that the rooms are large and well-equipped with practical amenities such as mini-fridges, microwaves, and kitchens.

1 supporting review

5★ · 2025-10-05

Great place for short or long stays, they always provide very friendly service.

Parking

Reviewers report that on-site garage parking is a convenient and valuable feature for guests with vehicles.

2 supporting reviews

5★ · 2024-12-09

It's the best value for money. The parking is great, spacious, and there's nothing else like it in the area. The bed is comfortable and the water is hot. The young people who check us in are very friendly. I would definitely return.

5★ · 2026-02-05

Excellent hotel, well located, self-parking! Clean, spacious room, we'll definitely be back.

− Repeated complaints

Bed Comfort and Noise

Reviewers report that beds can be uncomfortable or noisy, and that street or hallway noise can disrupt sleep.

3 supporting reviews

2★ · 2019-08-11

The beds are very uncomfortable. You can't rest; the bed frame and headboard creak with the slightest movement. The hot water takes too long to come out.

2★ · 2025-11-08

Without earplugs it is almost impossible to sleep due to the very loud and busy road right next to the hotel.

1★ · 2026-01-06

Terrible experience. The photos don't do it justice. The building is run-down, with dirty carpeting and a very strong smell. The windows don't close properly, making it extremely cold and noisy. The bed was uncomfortable, and the bathroom w...

Maintenance and Infrastructure Issues

Reviewers report recurring issues with building maintenance, including broken elevators, drafty windows, and plumbing or water temperature problems.

3 supporting reviews

1★ · 2025-10-27

The room itself is good, it has plenty of space and a good bed, but it's not what they claim to offer. We arrived here and the elevator is already out of order, and so far I haven't seen any effort to fix it. The rooms don't have air condit...

3★ · 2025-11-06

Staff are nice. You have a gated entrance. You ring bell for gate to open. This place is not for disabled folks. You have to go up a few steps before reaching the small lobby. Plus the only elevator broke down. I checked in on a Friday. Th...

1★ · 2026-01-06

TERRIBLE. The entire building smelled awful, the carpets in the hallways were stained, and the windows in the rooms didn't close properly, making it freezing cold at night. But the worst part was the service. After a certain hour, there was...

Service and Communication Inconsistencies

Reviewers report occasional unhelpful customer service interactions, communication breakdowns regarding billing, and reservation errors.

2 supporting reviews

1★ · 2021-06-26

Very unhappy with the service from Condesa Suits. We asked staff member (he said his name was Erik) if we can reserve a room for Friday night and leave our luggage until we return from Oaxaca. He said no problem, my sister asked if she shou...

1★ · 2025-11-18

I stayed here for 1 night on November 11th 2025, forgot a black leather jacket and when I found out, I called and both the front desk guy and Lorena, the Manager, told me there was nothing in the room, there are cameras in the hallway but t...

Good for

  • Travelers seeking an affordable apartment-style stay with kitchenettes
  • Visitors prioritizing a safe, highly walkable central location
  • Guests traveling with a car who need on-site parking

Avoid if

  • You have mobility concerns and rely on a working elevator
  • You are sensitive to street or hallway noise and uncomfortable beds
  • You require modern, luxury hotel amenities and consistent front desk support

Recent pattern — Newer reviews increasingly mention building maintenance issues—such as prolonged elevator outages, drafty windows, and worn-out facilities—alongside ongoing mixed feedback regarding front desk service.

Summarized from 154 text reviews not flagged by Revdict · 2018-08-03 to 2026-09-10 · Summaries can miss context; open the supporting reviews before deciding.

Review anatomy

Reviews per quarter

Reviews per quarter, total and flagged
QuarterReviewsFlagged
Q3 ’1810
Q4 ’1850
Q1 ’1940
Q2 ’1960
Q3 ’19120
Q4 ’19163
Q1 ’20110
Q2 ’2010
Q3 ’2020
Q4 ’2031
Q1 ’2121
Q2 ’2150
Q3 ’2141
Q4 ’21121
Q1 ’22110
Q2 ’22112
Q3 ’2250
Q4 ’22131
Q1 ’23101
Q2 ’2360
Q3 ’23111
Q4 ’23212
Q1 ’24100
Q2 ’2470
Q3 ’2490
Q4 ’24151
Q1 ’2581
Q2 ’25101
Q3 ’2560
Q4 ’25180
Q1 ’26130
Q2 ’26103
Q3 ’2691

Rating distribution

5★
4★
3★
2★
1★

Evidence

  • low activity account 21 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 21 flagged reviews.

Diana Itzel Luria De La Concha profile photo

Diana Itzel Luria De La Concha

1 review

★★★★★

2020-11-22

low activity account suspicion 48
Jose Luis Vargas profile photo

Jose Luis Vargas

1 review

★★★★★

2021-02-26

low activity account suspicion 48
Lulú Santos profile photo

Lulú Santos

2 reviews

★★★★★

2022-05-20

low activity account suspicion 48
Israel Elizalde profile photo

Israel Elizalde

1 review

★★★★★

2022-06-10

low activity account suspicion 48
José Carlos Martínez Gómez profile photo

José Carlos Martínez Gómez

1 review

★★★★★

2023-07-19

A very good experience, a luxury hotel with quality service
low activity account suspicion 48
Sedi Sithebe profile photo

Sedi Sithebe

1 review

★☆☆☆☆

2023-10-16

Unbelievably dreadful!!! They tried to charge me 500 mxn for storing my bag after I had stayed for 4 nights. The night security not was incredibly rude while he tried to figure out if they had another night. And worst of all he assaulted me while I was trying to leave!!!! Worst hotel experience of m...
low activity account suspicion 48
Luis Reza profile photo

Luis Reza

1 review

★★★★★

2023-12-06

low activity account suspicion 48
MARIANA BERENICE REMES HERNANDEZ profile photo

MARIANA BERENICE REMES HERNANDEZ

1 review

★★★★★

2024-10-12

low activity account suspicion 48
Oscar Fernando Vazquez profile photo

Oscar Fernando Vazquez

2 reviews

★★★★★

2025-01-11

low activity account suspicion 48
efrain ruvalcaba profile photo

efrain ruvalcaba

1 review

★★★★★

2025-04-19

Clean and very spacious rooms.
low activity account suspicion 48

Report generated Sep 11, 2026. Reviews change — you can request a fresh investigation.

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