La Casa del Mural - Suites Condesa
Av. Vicente Suárez 67, Colonia Condesa, Cuauhtémoc, 06140 Ciudad de México, CDMX, Mexico · Mexico
★ 5.0 on Google · 609 reviews · View on Google Maps
Manipulation score
Likely ManipulatedCompleted Sep 11, 2026 · 564 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
609 reviews examined
- Google rating
- 5.0★
- Not-flagged average
- 4.8★
- Flagged
- 93%
- Coverage
- 100%
All reviews shown by Google
45 examined reviews
564 of 609
609 of 609 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 11, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that La Casa del Mural offers a clean, comfortable, and art-filled boutique hotel experience in the heart of La Condesa. Guests frequently highlight the attentive staff, pleasant rooftop terrace, and convenient, walkable location close to local restaurants and parks.
+ Repeated strengths
Staff and Service
Reviewers report that the staff and management are exceptionally friendly, communicative, and helpful with local recommendations.
3 supporting reviews
5★ · 2026-01-18
Looking for a place to stay in the area, I stumbled upon these suites. I stayed a couple of nights and had a fantastic time. The room was very spacious. There are several common areas available all day. All the staff were very friendly. S...
5★ · 2026-02-25
This is an incredible hotel! The customer service and front desk staff is excellent - super communicative and helpful. We stayed here on our honeymoon and they put a cute heart shaped pretzel and kosher wine in our room when we arrived. It’...
5★ · 2026-03-04
We enjoyed our stay of 6 nights at this new hotel Excellent service by the staff including the manager Jose and many times the owner at the site in a 9 room small hotel The breakfast on the terrace was the highlight to start our day meeti...
Location
Reviewers report that the hotel is ideally situated in a walkable, safe neighborhood close to cafes, restaurants, and public transportation.
3 supporting reviews
5★ · 2026-01-18
It was incredible, we spent a couple of nights there and everything was amazing, the entire staff treated us wonderfully, the mural in the reception area was simply spectacular, and the location was perfect in the heart of Condesa.
5★ · 2026-01-20
Casa del Mural is a very welcoming place, full of color and art. From the moment you arrive, it exudes tranquility. They pay attention to every detail, and the staff knows how to attend to you and make you feel at home. The rooms are incre...
5★ · 2026-03-19
We had an incredible stay at La Casa del Mural. The location could not have been better, the hotel is close to cafes, restaurants, museums, shopping, and parks. The staff were so kind and helpful, and accommodated a later checkout when our...
Terrace and Amenities
Reviewers praise the rooftop terrace as a relaxing space for breakfast, remote work, or unwinding after exploring the city.
3 supporting reviews
5★ · 2026-01-20
I stayed at the mural house for two nights for work. The place is amazing; it perfectly captures modern and vibrant Mexico. The rooms are very spacious and comfortable, ideal for a relaxing stay and also for working. It's in an excellent...
5★ · 2026-02-25
This is an incredible hotel! The customer service and front desk staff is excellent - super communicative and helpful. We stayed here on our honeymoon and they put a cute heart shaped pretzel and kosher wine in our room when we arrived. It’...
5★ · 2026-06-03
We absolutely loved our stay here! The rooms were great, the breakfast was delicious, and the people were incredibly kind and helpful. It’s in a great, very walkable location near lots of parks and restaurants. The rooftop deck is a perfect...
− Repeated complaints
Noise
At least one reviewer reported being disturbed by the loud slamming of the front gate near their room.
1 supporting review
1★ · 2026-05-12
I really wish I didn’t have to leave a 1-star review, but I also wish I had known a few important things before booking this hotel. Here are the main issues future guests should be aware of: 1. There is no air conditioning, which was a ma...
Climate Control
At least one reviewer noted a lack of air conditioning, making the room warm during hot weather.
1 supporting review
1★ · 2026-05-12
I really wish I didn’t have to leave a 1-star review, but I also wish I had known a few important things before booking this hotel. Here are the main issues future guests should be aware of: 1. There is no air conditioning, which was a ma...
Room Size
At least one reviewer mentioned that a specific room felt small and lacked windows.
1 supporting review
5★ · 2026-03-14
Very well located and cosy hotel! The owner was extremely helpful and responsive for recommendations and when I needed support on a personal issue. The room I stayed in was quite small and I missed windows and space, however this was compen...
Good for
- Travelers seeking a walkable neighborhood location in La Condesa
- Remote workers needing a quiet terrace and reliable internet
- Guests looking for a small, art-focused boutique hotel experience
Avoid if
- You require air conditioning to sleep comfortably in warm weather
- You are sensitive to street or entrance noise near lower-level rooms
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jan ’26 | 9 | 3 |
| Feb ’26 | 4 | 2 |
| Mar ’26 | 8 | 1 |
| Apr ’26 | 6 | 2 |
| May ’26 | 3 | 0 |
| Jun ’26 | 1 | 0 |
| Jul ’26 | 1 | 1 |
| Aug ’26 | 3 | 2 |
| Sep ’26 | 574 | 553 |
Rating distribution
Evidence
- burst 10 five-star reviews on 2026-09-09 vs avg 0.1/day; 540 five-star reviews on 2026-09-10 vs avg 0.5/day weight 1
- low activity account 131 reviews flagged weight 0.8
- duplicate text 4 reviews flagged weight 0.9
Flagged reviews
Exhibit — 2 reviews, near-identical wording
The rooms are spotless and beautifully decorated. The service and attention are wonderful. Excellent area, very conveniently located near bars and restaurants. I will definitely return; thank you for all the attention and thoughtful touches.
- Karla Espinoza ★★★★★ 2026-02-15 suspicion 90
- Erick Barriios ★★★★★ 2026-09-10 suspicion 100
Exhibit — 2 reviews, near-identical wording
It's a very pleasant, quiet, and above all, clean place. It has all the necessary amenities for a complete rest. The rooms are very comfortable and spacious. Another thing I liked is that it's surrounded by restaurants with great food options. Honestly, there are few places like this; I highly recom...
- jorge luis correa villanueva ★★★★★ 2026-01-25 suspicion 90
- Mercedes Yomira Tarazon Cota ★★★★★ 2026-09-10 suspicion 100
Showing the 10 most suspicious of 560 remaining flagged reviews.
luna evans
2 reviews
★★★★★
2026-09-09
fenix negro
2 reviews
★★★★★
2026-09-10
Mishel López
1 review
★★★★★
2026-09-10
Marisol Andrade
2 reviews
★★★★★
2026-09-10
Valeria Sandoval Valdez
1 review
★★★★★
2026-09-10
Diego Hidalgo
2 reviews · Local Guide
★★★★★
2026-09-10
Excellent service
Luz Ma Licona
1 review · Local Guide
★★★★★
2026-09-10
Super
Carlos Santander Pérez
1 review · Local Guide
★★★★★
2026-09-10
Excellent resort for relaxation
Antonio Ramirez
1 review
★★★★★
2026-09-10
Ana Virginia De la cruz Tovar
2 reviews · Local Guide
★★★★★
2026-09-10
The best option
Report generated Sep 11, 2026. Reviews change — you can request a fresh investigation.