Changan Auto Bilal
805 C, Akbar Chowk، Maulana Shaukat Ali Rd، Block C Faisal Town, Main Akber Chowk, Block C Signal, Lahore, 54700, Pakistan · Pakistan
★ 4.3 on Google · 1,141 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Sep 12, 2026 · 486 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.3★
- Not-flagged average
- 4.0★
- Flagged
- 49%
- Coverage
- 88%
All reviews shown by Google
514 examined reviews
486 of 1,000
1,000 of 1,141 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 12, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report a mixed experience at this automotive dealership and service center. While many customers praise individual staff members for helpful and efficient service, others highlight significant issues with communication, delays, and vehicle delivery.
+ Repeated strengths
Helpful and Cooperative Staff
Many reviewers highlight specific staff members for providing polite, attentive, and professional assistance during service and maintenance visits.
1 supporting review
5★ · 2026-07-15
I recently went to changan bilal auto for my car maintenance. I am 100% satisfied and staff is extremely professional. Special thanks to guy named shahzaib who made sure that everything is perfect.
Warranty and Repair Support
Several customers report successful and relatively smooth warranty claims and prompt technical resolutions for vehicle parts.
2 supporting reviews
5★ · 2023-07-21
Today claimed my AC blower from Changan bilal via warranty. Very smooth processing and part is replaced with in one week. Thumbs up for Changan Bilal warranty claim team and highly recommend this outlet for after sale service
4★ · 2026-03-26
I faced a “Mount” issue in my Alsvin, so I visited Bilal Changan Auto for a checkup. Their services were very good and professional. The CRM department was especially helpful in guiding me through the warranty claim process and provided gre...
− Repeated complaints
Vehicle Delivery Delays
Reviewers frequently report substantial delays in receiving vehicle deliveries and pending invoices after booking.
3 supporting reviews
1★ · 2025-07-01
“I am extremely disappointed with the service. I booked a Changan Alsvin Black Edition 2025 model from Changan Auto Eagle Sargodah (Bilal Changan motors), and not only is the delivery still pending, but your team is also not responding prop...
1★ · 2026-03-25
I purchased vehicle from this dealership on 21st February, 2026. It’s 25th of March 2026 today and I am still waiting for my invoice. All I was provided with is a delivery acceptance note and was informed that invoice will be provided in 15...
1★ · 2026-08-20
Very Disappointing Experience Miss Mamona does not receive my calls, even though I have been repeatedly trying to contact her regarding the delivery status of my car. I was initially told that the trailer had reached Khanewal. After 3–4 d...
Poor Communication and Unresponsive Management
Customers complain about staff failing to answer calls, unreturned messages, and a lack of reliable updates regarding service status or car bookings.
2 supporting reviews
1★ · 2025-07-01
My friend has booked a vehicle and they been delaying a lot no proper answer and service everyday they making some excuses payment has been already deposited and still 1 month no proper response. Nazish from Sarghoda motors have not generat...
1★ · 2026-08-20
Very Disappointing Experience Miss Mamona does not receive my calls, even though I have been repeatedly trying to contact her regarding the delivery status of my car. I was initially told that the trailer had reached Khanewal. After 3–4 d...
Unprofessional Dealing and Service Errors
Reviewers note instances of perceived rude behavior, neglected appointments, and occasional poor technical maintenance or misdiagnosed mechanical issues.
3 supporting reviews
1★ · 2022-01-27
I bought Changan Alsvin 1.5 DCT Lumiere, from here, staff was quite unprofessional and the big blunder was, i got TPMS check sign since the day i bought and they have me visit there around 2 - 3 times and then they said that they don't have...
1★ · 2025-11-10
Really bad experience, called them to take appointment for oil change, they didn't booked me and said we will call later, they didn't called. Will try some other changan dealer now, i hope they are better. On other hand toyota, honda are ol...
1★ · 2026-07-07
Unprofessional and a complete waste of money. Took my Oshan X7 FS to Bilal Auto for a specific brake noise that occurs only on downhill mountain drives. They charged me 53,000 PKR to change the brake pads, claiming it would fix the issue. W...
Good for
- Routine car maintenance and oil changes
- Warranty claims managed by specific advisors
- Initial vehicle showroom browsing
Avoid if
- You are on a strict timeline for vehicle delivery
- You require consistent remote communication or phone support
- You are seeking entirely friction-free administrative paperwork
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q3 ’21 | 28 | 5 |
| Q4 ’21 | 43 | 13 |
| Q1 ’22 | 95 | 54 |
| Q2 ’22 | 35 | 6 |
| Q3 ’22 | 40 | 20 |
| Q4 ’22 | 23 | 6 |
| Q1 ’23 | 13 | 1 |
| Q2 ’23 | 28 | 8 |
| Q3 ’23 | 27 | 10 |
| Q4 ’23 | 20 | 3 |
| Q1 ’24 | 16 | 2 |
| Q2 ’24 | 18 | 3 |
| Q3 ’24 | 22 | 5 |
| Q4 ’24 | 13 | 1 |
| Q1 ’25 | 30 | 13 |
| Q2 ’25 | 42 | 19 |
| Q3 ’25 | 35 | 16 |
| Q4 ’25 | 94 | 54 |
| Q1 ’26 | 147 | 108 |
| Q2 ’26 | 131 | 75 |
| Q3 ’26 | 100 | 64 |
Rating distribution
Evidence
-
burst
18 occurrences — worst: 23 five-star reviews on 2022-03-07 vs avg 1.0/day
weight 1
Show all 18
- 8 five-star reviews on 2021-10-16 vs avg 0.4/day
- 23 five-star reviews on 2022-03-07 vs avg 1.0/day
- 15 five-star reviews on 2022-09-04 vs avg 0.2/day
- 5 five-star reviews on 2022-09-30 vs avg 0.8/day
- 6 five-star reviews on 2025-03-17 vs avg 0.1/day
- 6 five-star reviews on 2025-06-17 vs avg 0.2/day
- 6 five-star reviews on 2025-10-16 vs avg 0.5/day
- 7 five-star reviews on 2025-11-22 vs avg 0.8/day
- 7 five-star reviews on 2026-01-20 vs avg 1.3/day
- 9 five-star reviews on 2026-01-22 vs avg 1.7/day
- 5 five-star reviews on 2026-02-26 vs avg 0.7/day
- 6 five-star reviews on 2026-03-03 vs avg 0.8/day
- 7 five-star reviews on 2026-03-16 vs avg 1.1/day
- 14 five-star reviews on 2026-03-26 vs avg 1.1/day
- 10 five-star reviews on 2026-03-27 vs avg 1.7/day
- 5 five-star reviews on 2026-07-14 vs avg 0.4/day
- 5 five-star reviews on 2026-07-24 vs avg 1.0/day
- 8 five-star reviews on 2026-08-24 vs avg 1.2/day
- low activity account 422 reviews flagged weight 0.8
- duplicate text 9 reviews flagged weight 0.9
Flagged reviews
Exhibit — 3 reviews, near-identical wording
All staff very cooperative especially mam sabila gave full protocol
- Asif Iqbal ★★★★★ 2026-04-16 suspicion 100
- Malik Malik ★★★★★ 2026-04-20 suspicion 100
- SHAHID NADEEM ★★★★★ 2026-04-28 suspicion 100
Exhibit — 2 reviews, near-identical wording
Best service and very cooperative staff especially miss sabila thanks a lot Highly recommend
- ch fahad ★★★★★ 2026-08-21 suspicion 92
- AHMAD Sarfraz ★★★★★ 2026-09-01 suspicion 92
Exhibit — 2 reviews, near-identical wording
Poor services by Rimsha, one of their representatives. Brought Changan Oshan X7 Comfort MC. Was told invoice would be issued in 2 weeks but it still hasn't been. Contacted Bilal Changan Township / Faisal town Lahore multiple times, but faced poor response and unprofessional behavior with no resolut...
- M ★ 2026-08-21 suspicion 100
- Kidcoo o ★ 2026-08-21 suspicion 100
Exhibit — 2 reviews, near-identical wording
Pathetic dealership as well as master changan company. Dont book from them they are fraud.. will take your money and will not deliver your car they only entertain dealers not end consumer. I was promised to get my car in the first week of September and yet haven’t get any updates from them. They are...
- tayyab shahid ★ 2026-09-11 suspicion 100
- Mian Fayyaz Akbar ★ 2026-09-11 suspicion 88
Showing the 10 most suspicious of 477 remaining flagged reviews.
Rana Arslan
2 reviews
★★★★★
2021-10-16
Prominent support
Malik Malik
2 reviews
★★★★★
2021-10-16
Best Dealership in Town . Staff was Very Friendly and Professional. And Tea Was Fantastic . Thanks Mr fakhar and sheraz for information.
Shamoon Shamaoon
1 review
★★★★★
2021-10-16
Best dealership a Bilal automobile ... Staff was very professional .. special Miss Mahwish.. Coffee was fantastic... Tnx for good information In sha Allah next booking in this dealership
Danish Jamil
1 review
★★★★★
2021-10-16
Alsvin is good in this price bucket.
Nazir Ranjha
1 review
★★★★★
2021-10-16
Good service thanks to Mr. Arslan to internain my vehicle in warranty.
Zulfiqar Saeed
1 review
★★★★★
2022-03-07
Execellent customer service.very kind and supportive staff.
ijaz butt
2 reviews
★★★★★
2022-03-07
I saw this car on Bilal auto wow just would say no match amazing car specially staff briefing superb i met with mehak Julius she good sales executive
ahmad azam
1 review
★★★★★
2022-03-07
Imran Khan sobhi
1 review
★★★★★
2022-03-07
they drive away
Salman Qureshi
1 review
★★★★★
2022-03-07
Had a amazing experience with changan team . Perfectly described by Mehak from Changan sales. Changan oshan x7 is really a big deal for car lovers
Report generated Sep 12, 2026. Reviews change — you can request a fresh investigation.