Revdict.

Smoke House Restaurant

American restaurant · 4420 Lakeside Dr, Burbank, CA 91505, United States · United States

4.4 on Google · 4,670 reviews · View on Google Maps

Manipulation score

Clean

Completed Aug 5, 2026 · 55 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst
— an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account
— the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text
— the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

1,000 reviews examined

Google rating
4.4★

All reviews shown by Google

Not-flagged average
4.4★

945 examined reviews

Flagged
6%

55 of 1,000

Coverage
21%

1,000 of 4,670 Google reviews

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers report that this historic Burbank steakhouse offers a classic old Hollywood atmosphere with vintage red booths and live music. While many guests praise the iconic garlic cheese bread, prime rib, and cocktails, others experience slow service and inconsistent food quality.

+ Repeated strengths

Atmosphere and History

Reviewers frequently praise the nostalgic old-school Hollywood vibe, historic charm, and live entertainment.

3 supporting reviews

5★ · 2024-06-21

An absolutely extraordinary experience! A must-see, must-visit, must-eat institution. With a long history and touted as a celebrity hangout, Hollywood history kisses you on the lips as you walk through the door. The atmosphere, service, an...

5★ · 2024-07-06

Excellent restaurant, old Hollywood style. Food is top notch, service is excellent.

5★ · 2026-01-19

Food was great, clam chowder was excellent.

Garlic Cheese Bread

The signature garlic cheese bread is widely highlighted as a delicious and must-try starter.

2 supporting reviews

5★ · 2024-06-15

I had great food it’s like a classic dinner and the food was fast and delicious. I had the prime rib with regular style and famous garlic bread. It would stand up to any other good one you can buy at your local restaurant. Can’t wait to go...

5★ · 2026-01-30

I only went for drinks and appetizers. Very nice. Bar service was great, sliders and garlic cheese bread. Both delicious. They did a great job on an old fashioned.

Prime Rib and Steaks

Many reviewers describe the prime rib and steak selections as tender, flavorful, and a meal highlight.

3 supporting reviews

5★ · 2024-06-26

BEST prime rib in town. This place is a legend. Timeless charm. Great food. Sometimes they even have music. Staff is great. Super fun vibe all around

5★ · 2025-10-01

A true gem in Burbank! I was visiting my old home. Went twice, for dinner and then Sunday brunch. It doesn’t get any better than the Smoke House!

5★ · 2026-07-23

A true Hollywood classic. My friends were visiting for a few days, so I wanted to take them somewhere iconic, and Smoke House was the perfect choice. The food was outstanding. The Prime Rib was absolutely delicious and the highlight of the...

− Repeated complaints

Slow and Inattentive Service

Reviewers frequently complain about long wait times, slow service, and neglected tables.

2 supporting reviews

3★ · 2024-06-22

We had a larger party for dinner with reservation. Our party was seated in the back room which wasn’t awful, but not the vibe of the rest of the restaurant. When sitting down, I picked up my napkin to see a bug scurry across the table. Not...

4★ · 2026-03-29

First time at Smokhouse. The one thing I noticed, it’s not run as a team! That is the one thing wrong with this place. No one wants to help each other. We were seated and another customer comes to us and says that’s my table. I said, we w...

Inconsistent Food Quality

Some reviewers report receiving cold entrees, tough or overcooked meat, and disappointing side dishes.

2 supporting reviews

1★ · 2024-06-24

Went here over The Castaway for a celebration, big mistake. Prime rib was tasteless and over cooked. Veggies were frozen from a bag. Pasta dishes were salty not edible. Bread was hard and dry. Then a service charge, without notice. T...

2★ · 2026-01-09

Go here for the old-time restaurant atmosphere. Do not go here for the food. The service was fine but the real reason you go here is for the old Hollywood restaurant experience, including (apparently) awful food. It’s been a few years since...

Reservation and Seating Issues

Guests note that having a reservation does not always prevent long wait times or being seated in less desirable back rooms.

2 supporting reviews

3★ · 2024-06-22

We had a larger party for dinner with reservation. Our party was seated in the back room which wasn’t awful, but not the vibe of the rest of the restaurant. When sitting down, I picked up my napkin to see a bug scurry across the table. Not...

2★ · 2025-11-09

Nov 2025 Review: What happened? A 615 res made to wait until 705, then paraded through packed dining hall only to be told someone else took our table. My order was not prepared to my order. The table next to us? Same issue. Wait staff need...

Good for

  • Classic Hollywood nostalgia and ambiance
  • Groups looking for a traditional steakhouse experience
  • Trying the signature garlic cheese bread

Avoid if

  • You are on a strict schedule and need fast service
  • You are sensitive to high noise levels and crowded dining rooms
  • You expect reliably hot, gourmet-level execution across all menu items
Summarized from 645 text reviews not flagged by Revdict · 2024-06-09 to 2026-08-04 · Summaries can miss context; open the supporting reviews before deciding.

Review anatomy

Reviews per month

Reviews per month, total and flagged
MonthReviewsFlagged
Jun ’24322
Jul ’24381
Aug ’24350
Sep ’24290
Oct ’24413
Nov ’24411
Dec ’24524
Jan ’25283
Feb ’25340
Mar ’25342
Apr ’25477
May ’25374
Jun ’25482
Jul ’25431
Aug ’25360
Sep ’25433
Oct ’25373
Nov ’25360
Dec ’25451
Jan ’26353
Feb ’26392
Mar ’26376
Apr ’26361
May ’26381
Jun ’26453
Jul ’26282
Aug ’2660

Rating distribution

5★
4★
3★
2★
1★

Evidence

  • low activity account 53 reviews flagged weight 0.8
  • generic account 2 reviews flagged weight 1

Flagged reviews

Showing the 10 most suspicious of 55 flagged reviews.

Christina Flores profile photo

Christina Flores

97 reviews · Local Guide

★★★★★

2025-05-12

Love the Smokehouse!! Old school steakhouse. Excellent service and wonderful food. Mother’s Day menu was more limited but still so very good. Surf and turf was generous and delicious! Rib eye was cooked to perfection! Very busy due to Mother’s Day but still so good. A/C was failing in the lobby b...
generic account suspicion 85
M. Johnson profile photo

M. Johnson

52 reviews · Local Guide

★★★★★

2026-01-01

A Los Angeles institution, you don't go for the food, but for the history and atmosphere, it's still got it.
generic account suspicion 85
Derrick Costa profile photo

Derrick Costa

1 review

★★★★★

2024-10-06

The atmosphere is warm and inviting, the food is incredible, and the staff is always smiling. A perfect night out!
low activity account suspicion 48
Jane Randolph profile photo

Jane Randolph

1 review

★★★★★

2024-10-24

The French onion soup is amazing
low activity account suspicion 48
John Small profile photo

John Small

2 reviews

★★★★★

2024-11-05

low activity account suspicion 48
Robert Metz profile photo

Robert Metz

2 reviews

★☆☆☆☆

2024-12-17

Made a reservation here last Saturday night. We are regular guests (about once a month) and ALWAYS make a reservation. This kitschy Burbank spot has decent food and good to great service (ask for Mimi if you can) but the WORST front of house personnel I have seen at any still operating restaurant....
low activity account suspicion 48
Muhammad Awais profile photo

Muhammad Awais

2 reviews

★★★★★

2024-12-22

was friendly enviroment.
low activity account suspicion 48
Shoaib Orakzai profile photo

Shoaib Orakzai

1 review

★★★★★

2024-12-26

low activity account suspicion 48
Ahmad Rameez profile photo

Ahmad Rameez

1 review

★★★★★

2025-01-05

Nice excellent
low activity account suspicion 48
Sam Huskins profile photo

Sam Huskins

1 review

★★★★★

2025-01-13

low activity account suspicion 48

Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.

More investigations in United States