Pollo Campero
Chicken restaurant · 1605 W Olympic Blvd, Los Angeles, CA 90015, United States · United States
★ 4.5 on Google · 4,497 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Aug 5, 2026 · 688 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.5★
- Not-flagged average
- 4.7★
- Flagged
- 69%
- Coverage
- 22%
All reviews shown by Google
312 examined reviews
688 of 1,000
1,000 of 4,497 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this location offers flavorful, crispy fried chicken and a generally family-friendly atmosphere with many friendly staff members. However, recurring complaints highlight long wait times, occasional order inaccuracies, and high prices. Overall, experiences vary significantly between quick, pleasant visits and frustrating delays.
+ Repeated strengths
Chicken Flavor and Quality
Reviewers frequently praise the chicken for being delicious, crispy, juicy, and having a unique flavor.
3 supporting reviews
5★ · 2025-10-09
The best free-range chicken shop, customer service 10/10. The person who served me that day was very friendly. Her name was Cecilia. The chicken was 10/10, super crispy and juicy.
5★ · 2025-12-07
Thank you Olympic, very friendly
5★ · 2026-03-25
The chicken was so good I forgot to take pictures...well next time. By far this is the best location if you want campero chicken with lots of flavor, crispy, and tender. The ones I OC and and other locations can't compare I've been to a few...
Customer Service
Many reviewers highlight helpful, kind, and attentive staff members who provide excellent service.
2 supporting reviews
5★ · 2025-11-18
Excellent service, a young man named Sergio helped me kindly.
5★ · 2026-03-04
Iliana is very nice. Exceptional service. 10/10
Atmosphere and Family Friendliness
The restaurant is often described as clean, nice, and a great place to spend time with children and family.
1 supporting review
5★ · 2025-10-11
I really like Pollo Campero; I've always visited this branch and it's very clean and the staff are very friendly.
− Repeated complaints
Long Wait Times and Delays
Reviewers report facing lengthy waits for their orders, sometimes due to food not being ready.
2 supporting reviews
1★ · 2025-10-11
First of all the food is expensive second they didn't tell me that it was going to take about 30 minutes for some chicken they literally had no food ready for the customers they made everyone wait if I had been told this before I made my or...
1★ · 2026-03-02
I ordered and PAID a 1 spicy chicken sandwich at 714pm - the solo sandwich was ready 20 min AFTERRRR, so it is easier to fulfill 20-30 pcs of chicken than a single sandwich??? If that's the case, the cashiers should let the customers know h...
Incorrect or Missing Items
Multiple reviewers state that their orders arrived missing sides, utensils, or incorrect items.
2 supporting reviews
1★ · 2026-03-01
You order four items and they give you three, and you need other things. They should be more professional, and if they don't like the job, find someone else.
1★ · 2026-05-29
Order a family size. Got our order wrong. They forgot our sides. No napkins,forks, or plates.
Pricing
Reviewers note that the food is a bit expensive.
2 supporting reviews
4★ · 2025-09-10
The food is a bit pricey but if you are from Guatemala, it is a must stop.
1★ · 2025-10-11
First of all the food is expensive second they didn't tell me that it was going to take about 30 minutes for some chicken they literally had no food ready for the customers they made everyone wait if I had been told this before I made my or...
Good for
- Fans of fried chicken
- Family outings
- Dime-conscious visitors looking for mall parking validation
Avoid if
- You are in a strict rush
- You require guaranteed order accuracy for large orders
- You are sensitive to high menu prices
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Sep ’25 | 111 | 87 |
| Oct ’25 | 196 | 156 |
| Nov ’25 | 123 | 75 |
| Dec ’25 | 80 | 56 |
| Jan ’26 | 68 | 42 |
| Feb ’26 | 60 | 38 |
| Mar ’26 | 146 | 84 |
| Apr ’26 | 58 | 43 |
| May ’26 | 62 | 41 |
| Jun ’26 | 70 | 48 |
| Jul ’26 | 17 | 10 |
| Aug ’26 | 9 | 8 |
Rating distribution
Evidence
- burst 13 five-star reviews on 2026-06-20 vs avg 2.2/day; 5 five-star reviews on 2026-08-01 vs avg 0.5/day weight 1
- low activity account 682 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 688 flagged reviews.
Felipe Rivera
2 reviews
★★★★★
2026-06-20
I loved the place, Andrés was super friendly and explained the menu to me, and it was very clean.
Santos hernandez
2 reviews
★★★★★
2026-06-20
Excellent, everything was very clean and the food was delicious.
Francisca hernandez
1 review
★★★★★
2026-06-20
I loved the food
Kathy “Kathy” Baltazar
1 review
★★★★★
2026-06-20
I loved everything, it was super tasty!
Manuel Ixmata
1 review
★★★★★
2026-06-20
I loved it the food was all delicious
Omar
1 review
★★★★★
2026-06-20
Excellent job team, my order was delivered perfectly. The flavor was unique
Andrea Gonzalez
1 review
★★★★★
2026-06-20
I received my order quickly and didn't have to wait long; the employees were friendly.
Benjamin Mejia
1 review
★★★★★
2026-06-20
I like the attention they give.
Carolina González
1 review
★★★★★
2026-06-20
The food was delicious.
Raul Orantes
1 review
★★★★★
2026-06-20
The food is delicious and the staff is very nice.
Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.
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