Cafe Americano

American restaurant · 1144 Ocean Dr, Miami Beach, FL 33139, United States · United States

★ 4.8 on Google · 9,618 reviews · View on Google Maps

29 / 100

Manipulation score

Clean

Completed Aug 5, 2026 · 249 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst: — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account: — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text: — the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

1,000 reviews examined

Google rating: 4.8★
Not-flagged average: 4.8★
Flagged: 25%
Coverage: 10%

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers report that Café Americano provides a vibrant atmosphere and a prime location on Ocean Drive with great views. While many highlight delicious food and standout service from specific staff members, others note concerns regarding high prices, automatic service charges, and occasional slow service.

+ Repeated strengths

Friendly and Attentive Service

Many reviewers praise individual servers like Samuel, Alejandro, and Rosmery for providing exceptionally attentive, welcoming, and professional service.

1 supporting review

1★ · 2026-05-16
Terrible customer service! In this case, Pablo.

Great Location and Atmosphere

Reviewers frequently highlight the enjoyable patio seating, energetic ambiance, and scenic views of Ocean Drive.

3 supporting reviews

4★ · 2026-05-02
Rosmery was amazing and delivered quality service. Great location and atmosphere by the beach!

5★ · 2026-05-06
I had a lovely breakfast this morning at cafe americano, Samuel was a great waiter, really friendly, chatty, efficient and helpful. the vibes were immaculate, sat outside but in the shade with lots of fans creating a nice breeze. I ordered...

5★ · 2026-05-21
10/10. Amazing view, ambience and service. Food was DELICIOUS. We'll worth the money.

Delicious Food and Brunch Options

Multiple guests mention that the breakfast and brunch items, such as the avocado toast, burritos, and birria benedict, are flavorful and well-prepared.

1 supporting review

5★ · 2026-05-09
I went with my partner and the experience was incredible. Try the birria Benedict! Thanks to Samuel for the recommendation.

− Repeated complaints

High Pricing and Extra Charges

Reviewers report high menu prices, automatic 20% service charges, and expensive additions like large bottled water or drink upcharges.

1 supporting review

3★ · 2026-05-14
Cafe Americano's location, view, and breakfast options are truly excellent. I especially liked the avocado burrata toast and poached egg combination. The atmosphere perfectly captures a South Beach morning. However, I think the billing asp...

Slow or Inattentive Service

Some diners experience long wait times, delayed checks, and instances of being ignored by the waitstaff.

3 supporting reviews

2★ · 2026-05-04
Service is awful. I waited 30 minutes after finishing my meal and finally flagging down my server and she had no idea what I was wanting… the check considering I’ve been sitting here at an empty table…. Food was good too bad the service su...

2★ · 2026-05-08
Food was pretty decent. I got the Cuban club and first impression is that it didn’t look as advertised. The sandwich as a whole was average but the bread was extremely stale and overly toasted. Our waiter Samuel was nice but we felt that we...

1★ · 2026-06-19
I called the waiter three times, but they looked me straight in the eye and ignored me. People were passing by, serving others, but they didn't come over. Horrible.

Inconsistent Food Quality

A few reviewers note that certain dishes can be bland, dry, or underwhelming for the price paid.

1 supporting review

1★ · 2026-06-03
AVOID AT ALL COSTS. Food is bland, service is horrible, we got the wrong milk in our coffees, took 10 min to flag someone down for ketchup and another 10 min to get it, there was a dead cockroach right outside of the kitchen and on top of a...

Good for

Outdoor terrace dining with beach views
Breakfast and brunch outings
People-watching on Ocean Drive

Avoid if

You are looking for budget-friendly dining
You prefer a quiet atmosphere away from loud music and crowds
You want to avoid automatic gratuities and added service fees

Review anatomy

Reviews per month

Reviews per month, total and flagged
Month	Reviews	Flagged
Apr ’26	32	11
May ’26	400	95
Jun ’26	309	75
Jul ’26	220	61
Aug ’26	39	7

Rating distribution

5★

4★

3★

2★

1★

Evidence

low activity account 249 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 249 flagged reviews.

Hailey McAlister

1 review

★★★★★

2026-04-28

Delicious food, fantastic service, Giuli was very friendly

Joy

2 reviews

★★★★★

2026-04-28

Paula was absolutely a delight, got me everything I needed in timely manner Food was good, smoke salmon was fresh, would recommend

Timothe Bernard-bret

1 review

★★★★★

2026-04-28

Samuel the waiter is the cream of the crop! Great place!!!

karla carranza

1 review

★★★★★

2026-04-29

Great service by Samuel

Evelyn Parraga

1 review

★★★★★

2026-04-29

We had a delicious breakfast! Claudia provided excellent service, very attentive at all times.

Arsenije Grgur

1 review

★★★★★

2026-04-29

Claudia was amazing🙏🙏🙏

Timothy Evans

1 review

★★★★★

2026-04-29

Stopped in for a meal. Our server Samuel was top notch and had great recommendations.

Marissa Light

1 review

★★★★★

2026-04-30

Our waitress Claudia was very friendly and attentive. The avocado toast with eggs & smoked salmon was delicious.

Emily Rose

2 reviews

★★★★★

2026-04-30

Jd Maiman

1 review

★★★★★

2026-04-30

Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.

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