IHOP
Breakfast restaurant · 5175 NW 36th St, Miami Springs, FL 33166, United States · United States
★ 4.5 on Google · 9,347 reviews · View on Google Maps
Manipulation score
SuspiciousCompleted Aug 5, 2026 · 383 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.5★
- Not-flagged average
- 4.8★
- Flagged
- 38%
- Coverage
- 11%
All reviews shown by Google
617 examined reviews
383 of 1,000
1,000 of 9,347 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this IHOP location delivers classic American-style breakfast dishes accompanied by fast service and generally positive food quality. Customers frequently highlight individual staff members for providing attentive, kind, and professional hospitality. However, a recurring minority of reviews point to occasional cleanliness issues, stock shortages, and long waiting times during peak periods.
+ Repeated strengths
Attentive and friendly service
Reviewers frequently praise specific staff members for being welcoming, kind, and consistently attentive throughout their meals.
3 supporting reviews
4★ · 2026-06-12
Ms. Maria was a very attentive and kind server. I greatly appreciated her great hospitality.
5★ · 2026-06-20
Maria was a sweetheart and very professional
5★ · 2026-06-28
Summer is an incredible and attendant server amazing service thank you summer!
Family-friendly atmosphere
Visitors note that the establishment accommodates large groups and families well, with staff interacting positively with children and special needs guests.
2 supporting reviews
5★ · 2026-06-15
Muneerah, was very kind and professional. Gave nice service, especially to our special needs son.
5★ · 2026-06-21
Maria is an extraordinary waitress. Pleasant demeanor in addition to great service . She is professional, knowledgeable, and attentive. Dealing with a large group, especially with kids can sometimes be challenging and she served us flawless...
− Repeated complaints
Pests and cleanliness
Multiple reviewers report encountering ants, flies, or sticky condiments at their tables.
2 supporting reviews
2★ · 2026-06-25
My server Summer was excellent. She was very attentive and had a great attitude. Unfortunately the sanitation was subpar as I had several ants crawling on the table while I was eating.
1★ · 2026-07-19
We visited this location today, July 18th 2026, at 12:20 P.M. I will never visit this location again. I called in advance to see if they were on a wait, a lady answered the phone and told me " No, no wait at all, come on in". I get there 3...
Long wait times and seating delays
Some visitors describe extended waits for tables, delayed check-ins, or slow initial greeting times.
3 supporting reviews
3★ · 2026-07-04
Took a while a server to come and greet me. My order sat for a while and was cold. Coffee was good as always! Doris was fine just inattentive! I will never be back so I left a generous gratuity as waitressing is a very hard job despite t...
1★ · 2026-07-19
We visited this location today, July 18th 2026, at 12:20 P.M. I will never visit this location again. I called in advance to see if they were on a wait, a lady answered the phone and told me " No, no wait at all, come on in". I get there 3...
1★ · 2026-08-03
Took 30 minutes just to get a waiter to come to the table with menús.
Menu item availability
Reviewers note instances where desired menu items or ingredients were out of stock.
2 supporting reviews
1★ · 2026-07-07
I ordered four different dishes and none of them were in stock. The place was empty and the employees didn't seem too keen to work.
4★ · 2026-08-03
Food was good, only flaw was that a lot of the ingredients were out of stock. Our server Yaima, was very attentive to our table, she was funny and kind, she gave suggestion for what plates were good on the menu. Her services was excellent a...
Good for
- Classic American breakfast and pancake meals
- Diners looking for attentive and friendly server sections
- Family and group dining
Avoid if
- You are sensitive to cleanliness issues like pests or sticky surfaces
- You are in a strict rush during peak crowded hours
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jun ’26 | 390 | 142 |
| Jul ’26 | 554 | 224 |
| Aug ’26 | 56 | 17 |
Rating distribution
Evidence
- low activity account 383 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 383 flagged reviews.
A O
1 review
★★★★★
2026-06-08
Mumeerah was quick patient friendly a lot. Took my order with Garrett. Didn't for a rush. I gave her a 10 out of 10 stars. Need more charges for her on here
Juan Abasc
2 reviews
★★★★★
2026-06-08
Everything was excellent.
Carlos Julio Wong Cazares
1 review
★★★★★
2026-06-08
Muneerah
América Sujey Arizmendi Maldonado
1 review
★★★★★
2026-06-08
Muneerah is the best! So kind and happy 😃
Ju Mulaa
1 review
★★★★★
2026-06-08
Great service
Adrian Gilbert
1 review
★★★★★
2026-06-08
Muneerah was my server. She’s amazing great manners.
Kae’lyn Gilbert
2 reviews
★★★★★
2026-06-08
muneerah is a great employee she has great customer service 10/10 she’s really the bomb
Clarentz Desauguste
1 review
★★★★★
2026-06-08
Maria provided a great service and experience on top of the affordable prices for the food will definitely come back
rehema ngobu
2 reviews
★★★★★
2026-06-08
Muneerah was wonderful
rodrigo melendez
2 reviews
★★★★★
2026-06-08
Our waitress muneerah was amazing, great service and extremely charismatic and excellent
Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.
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