El Palacio de los Jugos
Cuban restaurant · 5721 W Flagler St, Miami, FL 33144, United States · United States
★ 4.3 on Google · 7,780 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 5, 2026 · 60 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.3★
- Not-flagged average
- 4.3★
- Flagged
- 6%
- Coverage
- 13%
All reviews shown by Google
940 examined reviews
60 of 1,000
1,000 of 7,780 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.
Review brief
What reviews not flagged by Revdict say
El Palacio de los Jugos is a popular, high-volume open-air Cuban cafeteria in Miami offering a vast variety of traditional dishes, fresh fruit, and natural juices. Reviewers frequently praise the large portions, authentic flavors, and extensive menu choices. However, multiple recurring complaints highlight inconsistent food freshness, high pricing, and occasional unhelpful or rude customer service.
+ Repeated strengths
Generous portions and wide variety
Reviewers frequently highlight the huge selection of authentic Cuban dishes, sides, and large portion sizes that often provide multiple meals.
2 supporting reviews
4★ · 2024-07-29
Cuban food lovers dream right here … as soon as you open the door you get hit with the delicious aroma and the big display windows of all the dishes they offer. With a small market in the back with fruits, dessert and fresh coconuts, with a...
5★ · 2024-09-07
This is the OG Palacio in the city. Used to come to this place religiously back in the day when I worked in the area. Cuban food lover's heaven for real. So many food options, great fruit drinks and shakes.This review is gonna focus on thei...
Fresh natural juices and fruit
The establishment receives consistent praise for its fresh, high-quality tropical fruit juices, milkshakes, and natural beverages.
1 supporting review
5★ · 2024-08-31
Juices...fresh Guava Passion Fruit..bloody brilliant
Authentic Cuban food
Many patrons emphasize that the food captures genuine traditional Cuban flavors and provides a nostalgic taste of home.
3 supporting reviews
5★ · 2024-08-25
Thank you so much for that taste of Cuba
5★ · 2024-09-25
If you are looking for authentic Cuban food, this is a great spot. No fancy at all, but big variety of food to choose from and delicious.
3★ · 2026-06-03
The service was excellent. The ambiance is appropriate for the location and the amenities offered. However, the price of the fruit is higher than in Dubai. Otherwise, everything was quite good.
− Repeated complaints
Inconsistent food quality and freshness
Reviewers report instances of spoiled, cold, or excessively greasy food, with some suspecting older items are mixed in.
1 supporting review
1★ · 2026-06-01
Twice I wasted money at this place. Both meals went bad and smelled sour by the next day. I had to throw two full meals in the trash. The steak was raw in the middle, completely bland, and inedible. The moros rice dish were acid — tasted s...
Rude or unhelpful service
Several visitors note encountering dismissive, rushed, or rude staff members, particularly during busy hours.
2 supporting reviews
1★ · 2026-01-16
Do not go there. If you only speak English. You will be rushed, made fun of, and ridiculed for not being able to speak Spanish. 0 out of 10 Stars. Do not go there.
1★ · 2026-06-10
Coming into this place to wait an hour for your food that was ordered ahead of time only to be told countless times they were still working on it. After an hour of waiting being told they confused the order and never had the food ordered to...
High prices
A recurring number of customers feel that prices have increased significantly and are now expensive for a casual cafeteria setup.
2 supporting reviews
5★ · 2024-08-12
Excellent food and variety. Expensive tho.
1★ · 2024-09-03
The prices are outrageously expensive. While the food is good, they don't have to charge so much. I won't be back.
Good for
- Cuban food lovers looking for a wide variety of traditional dishes
- Fresh tropical fruit juices and smoothies
- Large, shareable portion sizes
Avoid if
- You have strict sodium or dietary restrictions
- You require air-conditioned indoor seating
- You expect fine-dining service and pristine restaurant cleanliness
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jul ’24 | 9 | 0 |
| Aug ’24 | 46 | 1 |
| Sep ’24 | 50 | 5 |
| Oct ’24 | 46 | 2 |
| Nov ’24 | 38 | 1 |
| Dec ’24 | 42 | 2 |
| Jan ’25 | 46 | 1 |
| Feb ’25 | 40 | 6 |
| Mar ’25 | 50 | 11 |
| Apr ’25 | 51 | 2 |
| May ’25 | 52 | 2 |
| Jun ’25 | 45 | 3 |
| Jul ’25 | 52 | 2 |
| Aug ’25 | 53 | 1 |
| Sep ’25 | 40 | 1 |
| Oct ’25 | 41 | 0 |
| Nov ’25 | 41 | 3 |
| Dec ’25 | 28 | 3 |
| Jan ’26 | 31 | 1 |
| Feb ’26 | 29 | 0 |
| Mar ’26 | 29 | 3 |
| Apr ’26 | 34 | 4 |
| May ’26 | 34 | 2 |
| Jun ’26 | 42 | 4 |
| Jul ’26 | 25 | 0 |
| Aug ’26 | 6 | 0 |
Rating distribution
Evidence
- burst 7 five-star reviews on 2025-03-19 vs avg 1.2/day weight 1
- low activity account 53 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 60 flagged reviews.
Gabe Diaz
19 reviews · Local Guide
★★★★★
2025-03-19
Reynaldo Zaldivar
22 reviews · Local Guide
★★★★★
2025-03-19
Staple of Miami! Best Representation of the Tropics, Caribbean, South Florida, Fruits, Juices, and Food etc ... This is always our 1st Stop, When we step off the plane arriving into Miami!
Ann F
84 reviews · Local Guide
★★★★★
2025-03-19
Libertad Democracia
66 reviews · Local Guide
★★★★★
2025-03-19
Expensive, but oh well
Nick Alm
43 reviews · Local Guide
★★★★★
2025-03-19
Yummy food! People that works here are super friendly!!! Everything was on point!!!
Antonio
35 reviews · Local Guide
★★★★★
2025-03-19
braulio caballero
9 reviews
★★★★★
2025-03-19
Puerto rico 2023
2 reviews
★★★★★
2024-08-20
Good
Roxy.rodriguez
2 reviews
★★★★★
2024-09-04
Darlin Arujo
1 review
★★★★★
2024-09-05
Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.
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