Gordon Ramsay Burger - Chicago

Restaurant · 2 E Ontario St, Chicago, IL 60611, United States · United States

★ 4.7 on Google · 10,738 reviews · View on Google Maps

26 / 100

Manipulation score

Clean

Completed Aug 5, 2026 · 225 reviews flagged

How this score works

The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.

Burst: — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
Low activity account: — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
Duplicate text: — the wording is nearly identical to another review of the same place.

Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →

Case conclusion

What the numbers say

1,000 reviews examined

Google rating: 4.7★
Not-flagged average: 4.7★
Flagged: 23%
Coverage: 9%

“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.

Review brief

What reviews not flagged by Revdict say

Reviewers report that this restaurant delivers a diverse experience, with many praising the high quality and flavorful taste of the gourmet burgers, milkshakes, and truffle fries. However, other visitors express disappointment, citing high prices, inconsistent food temperatures, and occasional service delays.

+ Repeated strengths

Exceptional Service

Reviewers frequently highlight attentive, friendly, and knowledgeable individual servers who enhance the dining experience.

2 supporting reviews

5★ · 2026-06-24
Everyone was so nice and welcoming.Speedy service.Delicious food!

5★ · 2026-07-14
Kevin was an amazing server. He was incredibly knowledgeable on all of the food options, and provided us recommendations that we ended up loving!

Delicious Burgers

Many guests describe the burgers, such as the Hell's Kitchen and Wellington options, as juicy, fresh, and exceptionally tasty.

3 supporting reviews

5★ · 2026-07-14
Amazing food!!! I’m not a burger place but I LOVED my Hell’s Kitchen Burger! Thank you Mr. Ramsay!

5★ · 2026-08-02
Simply delicious! The Wellington burger is maybe the best burger I've ever had. And the Passionfruit martini was perfect.

5★ · 2026-06-17
First time dining here and it was phenomenal

Truffle Fries and Milkshakes

Reviewers regularly call out the truffle fries and specialty milkshakes as standout, must-try menu items.

2 supporting reviews

5★ · 2026-07-14
Honestly, no complaints! We ordered the BBQ Bacon Burger ($22), Brunch Burger ($18), Beer Battered Onion Rings ($12), and Sweet Potato Fries ($9), and everything was delicious. For the price, you get a generous, hefty burger that's actuall...

5★ · 2026-07-27
I have always wanted to try the Hell Kitchen burger and finally I did, well done, perfection. The oreo milkshake is the best milkshake ive ever had. Highly recommended.

− Repeated complaints

Slow or Inattentive Service

Some reviewers report long wait times for food or prolonged periods without being greeted or checked on by a server.

3 supporting reviews

1★ · 2026-07-17
I hate leaving negative reviews, and I ALWAYS tip, but this was honestly one of the worst service experiences I’ve ever had. We were seated and waited around 20 minutes without ever being greeted by a server. We eventually had to flag down...

4★ · 2026-07-17
Had a tough time getting the servers attention after he took our order. On the 6th wave after our meal completed, he showed us our check and asked if we wanted a refill. Good burger. Just needed a beverage for the meal.

3★ · 2026-07-20
Food was cold and wait was excessive. 55 minutes to receive the food after order.

High Prices and Hype

Several visitors feel the menu items are overpriced for the quality provided and fail to live up to the celebrity chef reputation.

3 supporting reviews

1★ · 2026-06-17
All hype and not worth the price. Chicago has better burger options and contenders than this. Born and raised in Chicago and this doesn't even crack the top 10.

2★ · 2026-07-03
Its ANOTHER GUY FIERI JOKE. A $40. HAMBURGER TO MAKE YOU FEEL LIKE YOU ARE SPECIAL

1★ · 2026-07-21
This place is overpriced and over hyped!! Drove all the way from Milwaukee for this!! What a disappointment! Our food was lukewarm, our waiter said our burgers included fries when in fact they didn’t. We had to order fries and by the time...

Food Temperature and Preparation Issues

A subset of reviewers note receiving food that was lukewarm, cold, or missing requested ingredients.

2 supporting reviews

1★ · 2026-07-21
This place is overpriced and over hyped!! Drove all the way from Milwaukee for this!! What a disappointment! Our food was lukewarm, our waiter said our burgers included fries when in fact they didn’t. We had to order fries and by the time...

4★ · 2026-07-28
The burgers taste wasn’t that special. They were on the warm/cool side and not hot as one expect.

Good for

Gourmet burger enthusiasts looking to try popular specialties
Diners seeking a lively atmosphere with attentive service from specific staff members
Families and groups wanting quick walk-in seating or generous kids' portions

Avoid if

You are on a strict budget and expect exceptional value for premium prices
You require guaranteed prompt service during peak hours
You are sensitive to inconsistent food temperatures or potential wait times

Review anatomy

Reviews per month

Reviews per month, total and flagged
Month	Reviews	Flagged
Jun ’26	388	90
Jul ’26	525	112
Aug ’26	87	23

Rating distribution

5★

4★

3★

2★

1★

Evidence

low activity account 225 reviews flagged weight 0.8

Flagged reviews

Showing the 10 most suspicious of 225 flagged reviews.

Leonardo Bianchi

2 reviews

★★★★★

2026-06-07

Evan Hill

2 reviews

★★★★★

2026-06-08

Travis Griffith

2 reviews

★★★★★

2026-06-08

Chris Brito

1 review

★★★★★

2026-06-08

*Burger Goooooood*

Stacy Simpson

1 review

★★★★★

2026-06-09

Olga D

1 review

★★★★★

2026-06-10

Chloe Villavaso

1 review

★★★★★

2026-06-10

Kenneth Morris

2 reviews

★★★★★

2026-06-10

Wayne Spevak

2 reviews

★★★★★

2026-06-11

Jeff Clark

2 reviews

★★★★★

2026-06-11

Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.

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