InterContinental Chicago Magnificent Mile by IHG
Hotel · 505 N Michigan Ave, Chicago, IL 60611, United States · United States
★ 4.4 on Google · 5,496 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 5, 2026 · 44 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.4★
- Not-flagged average
- 4.2★
- Flagged
- 4%
- Coverage
- 18%
All reviews shown by Google
956 examined reviews
44 of 1,000
1,000 of 5,496 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that the hotel enjoys a prime location directly on the Magnificent Mile, offering easy access to major Chicago attractions and shopping. Guests frequently praise the stunning historic architecture, the large indoor swimming pool, and the helpfulness of many staff members. However, recurring complaints highlight small room sizes, slow or crowded elevators, and unexpected extra fees.
+ Repeated strengths
Prime Location
Reviewers frequently highlight the central location on Michigan Avenue, making it easy to walk to sights, restaurants, and shopping.
3 supporting reviews
5★ · 2023-11-27
The location is awesome for exploring the city. Tons of shopping near by. The room only had double beds but was spacious with a great view of the city. The pool is huge. 10ft deep. No hot tub though. The staff was some of the most helpful a...
5★ · 2023-12-04
Great hotel to stay at in Chicago area. Prime location on N Michigan avenue, Millennium park and Navy Pier are at walking distance from here. Good food options around. Highly recommend going to MJ Steakhouse downstairs. Rooms are nice. They...
3★ · 2025-08-14
Just OK, I wouldn't pay to stay here again. We arrived to check in around 11 am which is well before check in time and were told we'd get a call or text when our rooms were ready which is great. We walked around and got some food etc. then...
Indoor Pool
Many guests describe the indoor swimming pool as large, beautiful, and a standout amenity.
3 supporting reviews
5★ · 2023-11-27
The location is awesome for exploring the city. Tons of shopping near by. The room only had double beds but was spacious with a great view of the city. The pool is huge. 10ft deep. No hot tub though. The staff was some of the most helpful a...
5★ · 2023-12-04
Wonderful property. Perfect location to downtown and miracle mile! The indoor swimming pool was a great bonus.
2★ · 2025-09-16
Wildly, wildly unimpressed. Forced us to let valet take our luggage which it then took an hour to recover from them. There were two weddings simultaneously during our stay so they comped us 50 for breakfast which didn't even cover 1/2 of th...
Staff Service
Numerous reviews mention friendly and accommodating front desk staff and doormen who enhance the guest experience.
2 supporting reviews
5★ · 2023-11-27
The location is awesome for exploring the city. Tons of shopping near by. The room only had double beds but was spacious with a great view of the city. The pool is huge. 10ft deep. No hot tub though. The staff was some of the most helpful a...
5★ · 2025-09-03
I am here in on my honeymoon and Demetrie at the front desk is amazing! He made us feel so special and was so very kind. Everyone we have encountered from housekeeping to bellmen have been great.
− Repeated complaints
Elevator Delays
Reviewers frequently complain about slow, crowded elevators and long wait times to reach their floors.
2 supporting reviews
2★ · 2023-12-11
This was a nice enough hotel. It was clean, and the lobby was pretty. They set out snacks in the room, and the little sign said if you picked one up for over 30 seconds, you had to pay for it. I thought that was a bit tacky. The elevators...
2★ · 2025-08-24
Worst elevator situation I’ve seen in a hotel. Took forever to get an elevator every time. We had to walk down 20 flights of stairs. Hotel itself was nothing special. Don’t stay here unless you need to
Small Rooms
Multiple guests note that the standard rooms are quite small and lack sufficient storage space or drawers.
3 supporting reviews
4★ · 2023-12-01
Very good service for the price; I expected better. The rooms are very small, and they don't even leave water when cleaning.
4★ · 2023-12-04
Excellent location but very small rooms and for food the only options are Jordan (high prices) or Starbucks (limited variety)
3★ · 2026-06-25
We recently stayed at the InterContinental Chicago and had a pleasant overall experience. The hotel is beautiful, with a great historic atmosphere, and the recent renovations have been done very tastefully. The lobby and common areas are el...
Extra Fees and Pricing
Reviewers express frustration over unexpected amenity fees, high valet parking costs, and strict sensor-based minibar charges.
2 supporting reviews
4★ · 2023-12-02
Nice hotel, just be prepared to pay for everything including 12$ water bottle 😀
2★ · 2023-12-13
Room was fine, location was as expected. However we didn't drive to the hotel yet were charged $78 for "valet parking" after the fact along with a $25 "restore fee" we weren't told about check in. Almost 2 weeks later, it has been impossibl...
Good for
- Travelers prioritizing a central downtown location
- Guests looking for a notable indoor pool and historic architecture
- Visitors attending conferences or events nearby
Avoid if
- You are sensitive to street noise or loud HVAC units
- You require spacious rooms with ample storage
- You want to avoid steep valet and incidental fees
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Nov ’23 | 6 | 1 |
| Dec ’23 | 45 | 2 |
| Jan ’24 | 22 | 0 |
| Feb ’24 | 23 | 0 |
| Mar ’24 | 30 | 1 |
| Apr ’24 | 32 | 1 |
| May ’24 | 31 | 2 |
| Jun ’24 | 32 | 3 |
| Jul ’24 | 40 | 3 |
| Aug ’24 | 28 | 2 |
| Sep ’24 | 28 | 0 |
| Oct ’24 | 25 | 1 |
| Nov ’24 | 31 | 2 |
| Dec ’24 | 28 | 3 |
| Jan ’25 | 16 | 1 |
| Feb ’25 | 25 | 1 |
| Mar ’25 | 19 | 2 |
| Apr ’25 | 28 | 0 |
| May ’25 | 33 | 1 |
| Jun ’25 | 33 | 1 |
| Jul ’25 | 50 | 2 |
| Aug ’25 | 50 | 0 |
| Sep ’25 | 34 | 0 |
| Oct ’25 | 24 | 2 |
| Nov ’25 | 27 | 3 |
| Dec ’25 | 35 | 1 |
| Jan ’26 | 29 | 0 |
| Feb ’26 | 18 | 1 |
| Mar ’26 | 17 | 1 |
| Apr ’26 | 27 | 1 |
| May ’26 | 33 | 2 |
| Jun ’26 | 45 | 3 |
| Jul ’26 | 47 | 1 |
| Aug ’26 | 9 | 0 |
Rating distribution
Evidence
- low activity account 42 reviews flagged weight 0.8
- generic account 2 reviews flagged weight 1
Flagged reviews
Showing the 10 most suspicious of 44 flagged reviews.
A. C.B.
132 reviews · Local Guide
★★★★★
2024-06-25
Great location and friendly staff. The a/c in the room was extremely loud though. Beds very comfortable, everything very clean. Just very small rooms and not much space to put your things. One chair and a small desk would be nice. Clean bathrooms and all nice toileteries provided. Gorgeous pool.
Zara Martinez
109 reviews · Local Guide
★★★★★
2025-10-01
Very good hotel in an excellent location. That's our second time here and definitely will come back whenever we come to Chicago.
Karen Zoellner
2 reviews
★★★★★
2023-11-28
Brian Dwyer
2 reviews
★☆☆☆☆
2023-12-12
Hotel charged us for "having a pet" without asking or letting us know. We arrived from out of town with no pets and at no point in time did we have a dog or any other animal in our room. No one asked nor said anything to us during our stay, and the hotel was unwilling to refund the charge after mul...
Alix Nord
1 review
★★★★★
2023-12-13
Patrick Olding
1 review
★☆☆☆☆
2024-04-16
The rooms are tiny with no desk to work at. Parking was extremely expensive for only 1 night. Our room was 80 degrees despite setting the thermostat to 65. Couldn’t sleep because I was sweating so much. Would not recommend this hotel for anyone. Much better options nearby.
Fiana Smith
1 review
★☆☆☆☆
2024-05-06
The rooms were a small, took forever for the water to get hot, ac was not working correctly (maintenance had to respond) , refrigerator did not work properly! VERY DISAPPOINTED!!! :( 😞
Jesse Matty
1 review
★★★★★
2024-06-21
David Gundy
2 reviews
★★★★★
2024-07-14
My family recently stayed here and it was a perfect location. The front desk person was very accommodating to make sure we had adjoining rooms. The pool was unbelievable. It was huge. They also played a family movie night in the pool area every night. Kids loved it.
José alfredo Armenta
1 review
★☆☆☆☆
2024-08-11
Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.
More investigations in United States
Flex Moving & Storage
25Fort Lauderdale · United States
Clean
Flex Moving & Storage
25Tampa · United States
Clean
Flex Moving & Storage
71Miami · United States
Likely Manipulated
Flex Moving & Storage
40San Jose · United States
Suspicious
Law Office of Ariel Alvarez, LLC
48Linden · United States
Suspicious
Northeastern Gastroenterology Associates, PC & Mountain Laurel Surgery Center
75Honesdale · United States
Likely Manipulated