Nutella Cafe Chicago
Cafe · 189 N Michigan Ave, Chicago, IL 60601, United States · United States
★ 4.1 on Google · 10,446 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 5, 2026 · 94 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations.
Review anatomy
Reviews examined
1,000
Flagged
94
9% of examined
Flagged avg rating
4.2★
place average 4.1★
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Jun ’25 | 33 | 9 |
| Jul ’25 | 127 | 9 |
| Aug ’25 | 135 | 13 |
| Sep ’25 | 124 | 8 |
| Oct ’25 | 96 | 8 |
| Nov ’25 | 77 | 5 |
| Dec ’25 | 74 | 9 |
| Jan ’26 | 70 | 7 |
| Feb ’26 | 57 | 5 |
| Mar ’26 | 59 | 6 |
| Apr ’26 | 27 | 2 |
| May ’26 | 9 | 1 |
| Jun ’26 | 5 | 2 |
| Jul ’26 | 88 | 10 |
| Aug ’26 | 19 | 0 |
Rating distribution
Evidence
- burst 5 five-star reviews on 2025-06-26 vs avg 0.3/day; 4 five-star reviews on 2025-06-27 vs avg 0.5/day weight 1
- low activity account 80 reviews flagged weight 0.8
- duplicate text 5 reviews flagged weight 0.9
Flagged reviews
Exhibit — 5 reviews, near-identical wording
Must try👌🏻 everything is delicious ❤️
- Gustavo González Menoyo ★★★★★ 2025-07-20 suspicion 68
- Jean-Pierre Sfeir ★★★★★ 2025-07-22 suspicion 66
- Mishelle García ★★★★★ 2026-02-03 suspicion 90
- Lisa Castillo ★★★★★ 2026-03-11 suspicion 64
- Raul Fernando Aguilar ★★★★★ 2026-07-17 suspicion 90
Showing the 10 most suspicious of 89 remaining flagged reviews.
Melinda Brock
116 reviews · Local Guide
★★★★★
2025-06-27
Noor
8 reviews · Local Guide
★★★★★
2025-06-27
Mike G
4 reviews · Local Guide
★★★★★
2025-06-27
Louise Soskin
139 reviews · Local Guide
★★★★★
2025-06-27
Delicious!!
Sachith Chandula
15 reviews · Local Guide
★★★★★
2025-06-26
Jay King
29 reviews · Local Guide
★★★★★
2025-06-26
We stopped by the Nutella Café for the experience and it didn’t disappoint! I had the croissant French toast with strawberries and bananas, and my wife had the pancakes with bananas. We both got iced Nutella cocoa drinks—delicious! The food was top notch, and even though it was pretty busy (it’s cl...
Silvina Pozniak
243 reviews · Local Guide
★★★★★
2025-06-26
Unique place. The food is good. U have a big Nutella jar to take pics with. You can personalize the jar with names. A must if you love Nutella.
Barbara Ocana
47 reviews · Local Guide
★★★★★
2025-06-26
The staff were very friendly and helpful.
Lyd (DrizyL)
46 reviews · Local Guide
★★★★★
2025-06-26
Such a nice sweet treat! Loved the staff and very easy to order. I got the build your own waffle with blueberries, banana slices, and Nutella whipped cream. It was soooo good and it wasn’t too heavy at all.
Sophie Rodriguez
activity unknown
★☆☆☆☆
2026-07-30
Worst service ever, multiple people who arrived after us got their food before us. My order is just sitting in the kitchen and hasn’t been brought to us. This was as soon as they opened so there should be no issue. Still waiting and 6 people have been served before me who arrived after and has alrea...
Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.
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